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May 26, 2012

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CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise sponsored by Polycom, Inc. WHITE PAPER: The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy. Posted: 10 Apr 2012 \| Published: 10 Apr 2012 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems \| WAN

Analyst's take: Business impact of Facebook in the workplace sponsored by ComputerWeekly.com WHITE PAPER: Nearly half of office employees access Facebook during work. Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Networking \| Networking Hardware

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

Leveraging Outbound IVR and SMS As a Competitive Advantage: Seven Critical Success Factors sponsored by Voxeo WHITE PAPER: In this brief resource, you will discover best practices for proactive outbound communications including 7 critical success factors for leveraging these tools and gaining competitive advantage. Posted: 22 Mar 2012 \| Published: 22 Mar 2012 TOPICS: Communications Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| IVR \| Mobile CRM \| SMS

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution sponsored by Polycom, Inc. WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. Posted: 11 Jul 2011 \| Published: 11 Jul 2011 TOPICS: Collaboration \| Communications Networks \| Communications Software \| Communications Systems \| IP \| IP Telephony \| Telephony Systems

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan sponsored by Global Knowledge WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex. Posted: 06 Nov 2009 \| Published: 06 Nov 2009 TOPICS: Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems

A Guide for Building Productive, Collaboration Environments in SMBs sponsored by Dell, Inc. and Intel WHITE PAPER: This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth. Posted: 31 Mar 2010 \| Published: 31 Mar 2010 TOPICS: Collaboration \| Collaborative Applications Software \| Content Management Software \| Data Management \| Enterprise Computing \| Multi-core Processors \| Server Hardware \| SMBs

Network Faxing With Open Text Network Servers sponsored by OpenText WHITE PAPER: This resource highlights the benefits of network fax servers over traditional standalone fax machines, from reduced cost to enhanced productivity. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Document Imaging \| Document Management \| Document Management Software \| Documentation \| Fax Equipment \| Fax Machines \| Fax Server Hardware \| Fax Services \| Fax Software \| Information Management \| Network Architectures \| Network Infrastructure \| Network Management \| Network Managers \| Network Peripheral Hardware

Microsoft SharePoint Server 2010: What's New and What's Changed? sponsored by Global Knowledge WHITE PAPER: SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization. Posted: 17 Mar 2010 \| Published: 17 Mar 2010 TOPICS: Blogs \| Collaborative Applications Software \| Collaborative Product Development \| Microsoft Office \| Web 2.0 \| Web Browsers \| Web Development Tools \| Wikis

Collaborate with Your Business Network in the Cloud sponsored by SAP America, Inc. WHITE PAPER: This resource discusses cloud-based business applications and the potential benefits to your business. Posted: 30 Apr 2012 \| Published: 30 Apr 2012 TOPICS: Business Performance Management \| Business Performance Management Software \| Cloud Computing \| Collaboration \| Collaborative Applications Software \| SaaS business intelligence \| SaaS ERP \| SAP (Product)

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