IT Systems  >   Communications Systems  >   Telecommunications Systems  >   Telephony Systems  >  

ACDS

RSS Feed    Add to Google    Add to My Yahoo!
ACDS White Papers (View All Report Types)
 
Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya CenturyLink
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your customer service strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible.
Posted: 28 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Collaborative Enterprise: How Enterprises Are Adapting to Support the Modern Meeting
sponsored by Logitech Inc.
WHITE PAPER: Communications technology has transcended the ability to simply enable virtual collaboration to now making it effective and desirable. This Wainhouse Research white paper examines the evolution of the workplace and the tools that are being used to collaborate.
Posted: 14 Mar 2017 | Published: 30 Jan 2015


Unpacking the Complexities of Enterprise Collaboration
sponsored by AVI-SPL
WHITE PAPER: There are a few factors that are influencing the complexity of enterprise collaboration. In this tech brief, learn the three issues that often surface when IT teams have their Collaboration Programs assessed.
Posted: 19 Jan 2017 | Published: 31 Oct 2016

AVI-SPL

Why RAD is Right for Mobile and Web Front-End Development
sponsored by OutSystems
WHITE PAPER: Discover how to deliver agile, responsive front-end applications with rapid app development (RAD). Read on to meet today's dramatically digital customer journey by upgrading your legacy stacks and mobile app strategy, learning how to overcome the challenges in adopting an open-source stack, and more.
Posted: 05 Jan 2017 | Published: 05 Jan 2017

OutSystems

How Digital Transformation Drives New Revenue Opportunities
sponsored by Presidio Networked Solutions
WHITE PAPER: Digital transformation asks, How can I use technology to drive better business outcomes? Download now to learn from forward-thinking CIOs how to lay the foundation for a successful digital transformation and drive new revenue opportunities in your enterprise.
Posted: 19 Jan 2017 | Published: 14 Nov 2016

Presidio Networked Solutions

Build a Bridge to the 3rd Platform with Composable Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn how you can build a stronger, more resource-efficient bridge to the 3rd platform using composable infrastructure. Inside, discover the ins and outs of this new infrastructure approach, and determine how CIOs can leverage it to shift balance from the 2nd to 3rd platform.
Posted: 17 Jan 2017 | Published: 30 Nov 2015

Hewlett Packard Enterprise

Why it Pays to Deploy an Integrated Cloud Phone and Contact Center Solution from a Single Vendor
sponsored by RingCentral
WHITE PAPER: Outdated premise-based PBX hardware and legacy premise-based call center systems can no longer adequately serve the communications needs of remote and distributed workforces. Learn how you can combine these two business critical functions in the cloud to provide the communications functionality you need in this white paper.
Posted: 16 Feb 2017 | Published: 01 Mar 2016

RingCentral

How to Unify Your Multi-Vendor Collaboration Environment
sponsored by AVI-SPL
WHITE PAPER: Acceptance of disparate collaboration environments has run its course, but bridging your technology islands to enhance your video collaboration capabilities is a difficult undertaking. Discover the 6 steps to unifying your multi-vendor collaboration environment in this white paper.
Posted: 24 Jan 2017 | Published: 30 Nov 2016

AVI-SPL
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement