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411 Directory Services White Papers (View All Report Types)
 
An All-In-One Managed Services Platform For Better IT Service
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, discover a tool that can help your MSP organization to provide automated monitoring and management, quicker customer service, and more.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Aberdeen: Get a Technical Support Makeover and Transition to an ITSM Star
sponsored by ServiceNow
WHITE PAPER: This white paper examines how by transitioning to modern ITSM systems, IT departments can transform themselves from an archaic, inefficient, ad hoc model into a capable operation that not only fixes IT issues quickly, but also boosts the entire organization. View now and learn how to get started.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

ServiceNow

A Portfolio for All of Your UC and Collaboration Needs
sponsored by Dimension Data
WHITE PAPER: This exclusive resource takes an in-depth look at how your business can transform and enable employees to communicate the way they want to. Read on to learn more.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Dimension Data

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

Smarter Service Management: A CIO's Perspective
sponsored by Matrix42
WHITE PAPER: This white paper discusses the modern CIO's top IT challenges, as well as how you can transform outdated IT service management (ITSM) practices to overcome them.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft

Seven Red Flags to Watch Out for When Selecting a Data Center Provider
sponsored by CyrusOne
WHITE PAPER: This strategic white paper identifies 7 red flags that should raise concern for IT professionals selecting a data center provider. Some of these red flags include: high rate of employee attrition, issues with facility upkeep, inattentive data center employees and more.
Posted: 01 Aug 2016 | Published: 01 Jan 2016

CyrusOne

Migrate to SIP with Confidence
sponsored by Level 3 Communications, Inc.
WHITE PAPER: It's important to enable reliability and security for conversations with customers, colleagues and partners in order to ensure clear and concise communication across all platforms. Download this infographic to learn how SIP can help you optimize your voice communication network.
Posted: 15 Mar 2016 | Published: 30 Dec 2015

Level 3 Communications, Inc.

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow
 
 
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