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411 Directory Services White Papers (View All Report Types)
Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014


Overcome the Complexity of Managing Cloud Apps in the Enterprise
sponsored by BlackBerry
WHITE PAPER: This white paper demonstrates how you can solve IT management challenges with an Enterprise Identity platform, simplifying the management of cloud-based apps with a single point of control. Learn how to enable single sign-on for remote users.
Posted: 13 Oct 2015 | Published: 13 Oct 2015


IT Professionals Rate ShoreTel Top in Customer Loyalty, Service, Value
sponsored by ShoreTel
WHITE PAPER: This exclusive research paper details the key factors organizations should look for when choosing a UC provider.  Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014


Strengths and Weaknesses of a Dynamic ITSM Tool
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper breaks down the strengths, weaknesses, opportunities, and threats of a dynamic IT service management (ITSM) solution that embraces the shift of helping multiple business units realize new efficiencies.
Posted: 21 Oct 2015 | Published: 20 Jul 2015

Hewlett-Packard Enterprise

Beginner's Guide to SSL Certificates: Making the Best Choice When Considering Your Online Security Options
sponsored by Symantec Corporation
WHITE PAPER: This helpful guide explains how the effective implementation of SSL certificates is critical to protecting your customers, earning their trust, and ensuring your success when it comes to conducting business online.
Posted: 08 Jan 2015 | Published: 10 Jun 2013

Symantec Corporation

The CIO Paradox: Delivering Better Services to the Enterprise
sponsored by Unisys
WHITE PAPER: This exclusive whitepaper explains how IT can become a business services provider to the enterprise using multi-sourced business services platforms that provide the business with immediate, personalized access to services required for effective performance. Read on to learn more.
Posted: 04 May 2015 | Published: 04 May 2015


How to Overcome Top ITSM Challenges
sponsored by IBM
WHITE PAPER: In this white paper, learn the top challenges of IT Service Management (ITSM) and discover how management automation can overcome them.
Posted: 10 Sep 2015 | Published: 30 Apr 2014


ITSM Shake Up: Trends Transforming IT Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper delves into digital trends known as the "3rd Platform" that are shaking up and forcing businesses to transform their IT service management (ITSM). Read on to learn about the new ITSM architecture that integrates to supports these innovative trends.
Posted: 23 Oct 2015 | Published: 31 Aug 2015

Hewlett-Packard Enterprise

Keep Yourself Secure from Growing Cyber-Threats
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This infographic looks at cybersecurity statistics to suggest ways you can stay safe from attacks, including increasing proactivity in your security strategy and partnering with security services.
Posted: 21 May 2015 | Published: 21 May 2015

Hewlett-Packard Enterprise

Advance the Fight Against Cyber Threats
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: When it comes to protecting yourself from advanced attacks, you can't always do it alone. This white paper discusses the benefits of adopting security services and gives advice on how to best take advantage of them.
Posted: 21 May 2015 | Published: 30 Apr 2015

Hewlett-Packard Enterprise
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