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411 Directory ServicesWhite Papers (View All Report Types)
 
Unified IT Monitoring: A Necessity in the Era of the Customer
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details how unified IT monitoring can be used to deliver the customer experience your users demand.
Posted: 01 Aug 2014 | Published: 01 Aug 2014

CA Technologies.

Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

7 Tips on Becoming an IT Service Broker
sponsored by Rackspace
WHITE PAPER: This exclusive whitepaper explores seven important tips for transforming IT into a service broker.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Rackspace

Put Your Customers First with Agile, Powerful and Comprehensive IT Monitoring Software
sponsored by CA Nimsoft
WHITE PAPER: This exclusive resource details an IT monitoring solution that can give you're the visibility you need to run an efficient data center.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

CA Nimsoft

How to Meet the Growing Demands on IT - 4 Steps along the Path
sponsored by Rackspace
WHITE PAPER: This whitepaper details a four step process you must take in order for IT to stay ahead of your growing demands.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Rackspace

Use Telepresence to Improve 5 Essential Areas of Your Organization
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes a video communications solution for organizations that need to collaborate from a distance, but still desire the benefits of in-person interaction. Read more to learn how telepresence can enhance your business's day-to-day operations.
Posted: 08 Jul 2014 | Published: 31 Dec 2012

Cisco Systems, Inc.

Cisco Global Cloud Index Q&A
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
Posted: 11 Dec 2013 | Published: 11 Dec 2013

Cisco Systems, Inc.

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

VMware vSphere 5.5 Data sheet
sponsored by Dell and VMware
WHITE PAPER: This brief white paper explores a leading virtualization platform for building cloud infrastructures. Find out how this virtualization platform accelerates the shift to cloud computing for existing data centers and how it reinforces compatible public cloud offerings, forming the foundation for the industry's only hybrid cloud model.
Posted: 20 Sep 2013 | Published: 31 Aug 2013

Dell and VMware
 
 
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