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The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
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This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
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Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
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This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
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To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
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This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing.
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As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
