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4-1-1 Calls White Papers (View All Report Types)
 
CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

ServiceNow

Unload the Burden of Legacy Infrastructure
sponsored by Red Hat
WHITE PAPER: In the following web book, learn what it takes to reduce infrastructure operational expenses. Read on to learn how you can significantly improve IT efficiency to give way to smaller budget allocation and ultimately, make monetary room for innovation.
Posted: 14 Jan 2016 | Published: 14 Jan 2016

Red Hat

What Can Cloud Computing Do For Your Organization?
sponsored by SimpliVity
WHITE PAPER: The following white paper explores how cloud computing transforms IT organizations into IT-as-a-Service organizations allowing for innovation, agility, cost economics, and increased time to market. Read now to learn how else this technology can benefit your organization.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

SimpliVity

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

How to Balance Consistency & Agility to Build a Perennially Relevant IT Solutions Business
sponsored by LogicNow
WHITE PAPER: This white paper explores how MSPs can adapt their business practices to balance consistency and agility, providing the reliable services their customers need today while also anticipating the needs of tomorrow.
Posted: 27 Aug 2015 | Published: 31 Dec 2014

LogicNow

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

ITSM Economic Impact Study
sponsored by ServiceNow
WHITE PAPER: This white paper describes the impacts of one IT service management (ITSM) option and how it can help your organization prevent outages that could lead to loss of revenue and productivity.
Posted: 22 May 2015 | Published: 31 Dec 2014

ServiceNow

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

ServiceNow

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

The New ITSM - Empowered by Integrated Operations
sponsored by ServiceNow
WHITE PAPER: This feature white paper discusses the trends and requirements surrounding integrated operations with ITSM based on recent EMA data, as well as ongoing industry dialogs. Download now and learn what ways ITSM can benefit your company.
Posted: 20 Jul 2016 | Published: 01 Jan 2015

ServiceNow
 
 
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