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eContact Centers Multimedia (View All Report Types)
 
Is Your Mid-Sized Contact Center Ready for the Cloud?
sponsored by 8x8, Inc.
WEBCAST: This webcast explores the business benefits of deploying a mid-sized contact center in the cloud, including improvements in company profit and revenue and long-term customer satisfaction.
Posted: 21 Apr 2015 | Premiered: Dec 22, 2014

8x8, Inc.

Virtual Contact Centers: Your Contact Center in the Cloud
sponsored by 8x8, Inc.
VIDEO: Virtual contact centers are emerging to make contact center efficiency easier. This brief video explains how.
Posted: 20 Apr 2015 | Premiered: 20 Sep 2014

8x8, Inc.

Introducing Avaya Collaborative Cloud
sponsored by Avaya
WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works.
Posted: 30 Apr 2012 | Premiered: Apr 30, 2012

Avaya

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 28 Oct 2011 | Premiered: Oct 28, 2011

Cisco Systems, Inc.

Bringing Personalized Financial Services to Farmers
sponsored by Cisco Systems, Inc.
VIDEOCAST: In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.
Posted: 26 Jun 2008 | Premiered: Jun 26, 2008

Cisco Systems, Inc.

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 08 Sep 2011 | Premiered: Sep 7, 2011

Cisco Systems, Inc.

How to Bring Cyberthreat Management to the C-Suite
sponsored by SurfWatch Labs
WEBCAST: This webcast discusses how you can bring security to the boardroom with effective and proactive security leadership.
Posted: 27 Mar 2015 | Premiered: Dec 2, 2014

SurfWatch Labs

Redefining IT Delivery and Economics with Converged Infrastructure
sponsored by Hewlett-Packard Company
WEBCAST: View this in-depth webcast to learn about the "new style" of IT and how you can leverage your staff to overcome the pressures and obstacles presented today. Watch now to discover the path to impact business performance around workforce productivity, business trends and intelligence, and customer acquisition and loyalty in the digital age.
Posted: 07 Jan 2015 | Premiered: Oct 22, 2014

Hewlett-Packard Company

Hospitals Deliver a Secure, Mobile Workspace to Their Staff with VDI
sponsored by Dell, Inc.
VIDEO: Inside this video, discover how they implemented a desktop virtualization solution to deliver secure virtual desktops to their clinicians. Find out how this technology enabled easy, rapid login while securing sessions so they could move around and switch to different workstations seamlessly.
Posted: 20 Mar 2015 | Premiered: 20 Feb 2015

Dell, Inc.
 
 
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