eContact Centers Multimedia

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Jun 19, 2013

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eContact Centers Multimedia (View All Report Types)

Webinar: Why BPO American Support Chose a Cloud Contact Center sponsored by Five9 VIRTUAL SEMINAR: In this in-depth webcast, discover the top seven reasons why American Support, a leading outsourced contact center company, chose the cloud for their contact center and explore the benefits they currently experience from this strategy. Also, learn the most important questions to ask a cloud provider when looking into cloud technology. Posted: 18 Jun 2013 \| Premiered: 11 Jun 2013 TOPICS: Call Center Services \| Call Center Software \| Call Centers \| Cloud Computing \| Cloud CRM \| Contact Center Services \| Contact Center Software \| Contact Centers \| Customer Interaction Services \| Customer Satisfaction \| Customer Service

Network Evolution University: Video Conferencing and Collaboration sponsored by SearchUnifiedCommunications.com VIRTUAL ENVIRONMENT: In this classroom, our experts examines how desktop video is enabling the focus on collaboration, best practices for using desktop video, and policies to manage its use and protect the network. Posted: 19 Mar 2013 \| Premiered: 19 Mar 2013 TOPICS: Collaboration \| Contact Centers \| High Availability \| Mobile Workers \| Network Architectures \| Remote Users \| Social Computing \| Social Networking \| Telecommuting \| Unified Messaging \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems \| Virtual Offices \| Web Conferences

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Bringing Personalized Financial Services to Farmers sponsored by Cisco Systems, Inc. VIDEOCAST: In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee. Posted: 26 Jun 2008 \| Premiered: Jun 26, 2008 TOPICS: Contact Centers \| CRM \| Customer Service \| Remote Computing \| Systems Implementation \| Wireless Applications Software \| Wireless Computing \| Wireless Systems

Using Too Many Tools Hinders IT Operations sponsored by Zenoss, Inc. WEBCAST: Watch this webcast to discover the key challenges that utilizing too many monitoring and instrumentation tools presents for IT operations, and solutions to conquer these complexities. Posted: 01 May 2013 \| Premiered: May 1, 2013 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Service Management \| IT Systems

Harness the power of cloud, mobility and data - sponsored by Hewlett-Packard Limited VIDEO: Access this video to get an in-depth explanation of how HP cloud and mobility services provides a full spectrum of services that will help extend the reach of your business by making applications and data more readily and easily available. Posted: 24 Aug 2012 \| Premiered: 24 Aug 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Consolidation \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Simplifying the New World of End-User Computing sponsored by VMware, Inc. WEBCAST: While mobile devices offer unprecedented efficiency and freedom, they're also proving to be a significant management challenge. Consult this resource to learn how the right technology suite can empower your organization to manage and secure end-user computing on any device. Posted: 13 Jun 2013 \| Premiered: Jun 13, 2013 TOPICS: Desktop Management \| Desktop Virtualization \| Endpoint Security \| IT Best Practices \| IT Infrastructure \| IT Management \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Software as a Service \| Virtual Desktop Infrastructure \| Virtual Machine \| VMware \| VMware Workstation

Key Considerations When Moving to the Cloud sponsored by CenterBeam VIDEO: Review the top 5 factors to weigh when moving to the cloud. Learn more about how to evaluate security, workloads, reliability and business demands when developing your cloud strategy. Posted: 07 Jun 2013 \| Premiered: 07 Jun 2013 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Data Center Management \| IT Management

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