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Work Environment Multimedia (View All Report Types)
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The Impact of the Agent Persona on Adaptive Workforce Optimization
sponsored by NICE Systems, Inc
WEBCAST: Why is it important to build a detailed picture of all your agents? Watch this webcast where Jim Davies, Research Director at Gartner, and Richard Correia, a marketing director, discuss the importance of agent personas and employee journeys, and the pivotal role they play in delivering exceptional customer experiences.
Posted: 18 Aug 2016 | Premiered: Feb 29, 2016

NICE Systems, Inc

CA Management Cloud for Mobility
sponsored by CA Technologies.
WEBCAST: This brief webcast highlights a cloud-based management solution from CA that can help organizations manage the BYOD devices of their workforce.
Posted: 07 Apr 2014 | Premiered: Feb 23, 2014

CA Technologies.

Plantronics, Simply Smarter Communications
sponsored by Plantronics
WEBCAST: Mark your calendar for May 18 at 10 a.m. EDT/7 a.m. PDT for this global web event.  Sign up for a reminder so you don’t miss a word.
Posted: 21 Apr 2011 | Premiered: May 18, 2011, 10:00 EDT (14:00 GMT)

Plantronics
3 Matches
 
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