Wireless Customer Relationship Management

WEBCAST: Access this in-depth webinar to learn the current customer engagement industry trends, customer requirements, and goals of those in the insurance sector.Continue on to explore the business drivers and strategic responses surrounding the top ten technology initiatives for insurance.

Posted: 05 Mar 2013 | Premiered: Nov 28, 2012

VIDEO: Tune into this short video to learn more about how Oracle Fusion CRM provided the best reporting for iPhone, iPad and Outlook. It allows a representative to place a phone call to a person and asks if the case should be recorded. It provides agility and efficency that hasn't been available in the past.

Posted: 16 Apr 2013 | Premiered: 16 Apr 2013

VIDEO: This brief video shows how SAP mobile tools will help your customers bank anytime, anywhere. Learn how you can transform your banking business by taking the branch to the customer. Personalize their experience and empower your employees to partner with them and become their trusted advisors.

Posted: 22 Mar 2013 | Premiered: 22 Mar 2013

WEBCAST: Watch this webcast to learn how to eliminate siloed information, automate business processes and improve decision making with a service-oriented architecture (SOA), enhanced data services and a business rules management system (BRMS).

Posted: 12 Dec 2012 | Premiered: Jan 17, 2013, 08:00 EST (13:00 GMT)

WEBCAST: This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.

Posted: 17 Dec 2012 | Premiered: Dec 17, 2012

VIRTUAL ENVIRONMENT: In this two-part, comprehensive webcast you'll hear from an IDC analyst about the current state and future of mobile applications for the manufacturing industry. You'll also discover real-world use cases for mobile technology, from supply chain to sales floor to inventory management.

Posted: 15 May 2013 | Premiered: 08 May 2013

WEBCAST: Check out this webcast now to learn about the mobile application approach to increasing visibility for supply chain optimization.

Posted: 26 Mar 2013 | Premiered: Dec 11, 2012

WEBCAST: This webcast discusses everything you need to know about adopting a Mobile Enterprise Application Platform, such as the true value of adopting a Mobile Enterprise Application Platform, the trends you need to be tracking, and how to take a strategic approach to deployment.

Posted: 03 Sep 2009 | Premiered: Sep 3, 2009

VIDEO: Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office.

Posted: 11 May 2009 | Premiered: 11 May 2009

VIDEO: This video featuring the insight of Geoffrey Moore, renowned advisor and author, outlines how enterprises have exhausted their efforts retaining and refining their systems of record, while innovative systems of engagement, such as Facebook, Twitter, YouTube and other means of communication and collaboration, still have plenty of potential to offer.

Posted: 03 Jul 2012 | Premiered: 03 Jul 2012