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Tips from the Trade – Competing on Web Analytics
sponsored by SAS
WEBCAST: The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics.
Posted: 20 Aug 2009 | Premiered: Aug 20, 2009

SAS

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online
sponsored by Microsoft
VIDEO: Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.
Posted: 23 Aug 2010 | Premiered: 23 Aug 2010

Microsoft

Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing
sponsored by Infor CRM
VIDEO: This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

Infor CRM

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

How to Improve Migrations with User and Desktop Virtualization
sponsored by AppSense
VIDEO: Watch this quick video to learn how user and desktop virtualization can not only help make Windows 7 migration simpler, but can make management easier for your IT department while creating a much better user experience.
Posted: 27 Jul 2013 | Premiered: 27 Jul 2013

AppSense

Red Hat JBoss Fuse: Enabling Intelligent Integration Everywhere
sponsored by Red Hat
WEBCAST: Check out this short video to learn how JBoss Fuse enables the exchange of data simply and with greater agility across its innovative integration platform.
Posted: 11 Dec 2013 | Premiered: Dec 10, 2013

Red Hat

Woolworths and Google: Innovating together
sponsored by Google
WEBCAST: Tune in to this in-depth webcast to learn how one company was able to implement widespread change within their business with the help of Google Apps for Business. Watch this webcast today, and discover how you can bring serious change to your organization and facilitate innovation within, with Google Apps for Business.
Posted: 19 Aug 2014 | Premiered: Jun 8, 2014

Google

Case Study: Latham & Watkins Optimize Their Workflow Management
sponsored by ServiceNow
WEBCAST: In this informative case study, discover how Latham & Watkins was able to optimize their business operations with new workflow management solutions.
Posted: 05 Sep 2014 | Premiered: Jul 30, 2014

ServiceNow

Application Transformation – evolution or revolution?
sponsored by Hewlett-Packard Company
WEBCAST: With a variety of new application transformation solutions, businesses are attempting to bring together cloud, mobile and collaborative technologies to expand reach, enhance customer engagement, and drive bigger revenues. Access this video for more on the application transformation evolution and how it can affect your business and its success.
Posted: 02 Jul 2012 | Premiered: Jul 2, 2012

Hewlett-Packard Company

What is the impact to businesses when their web infrastructure is attacked?
sponsored by Akamai Technologies
VIDEO: Edward S Ferrara, Vice President & Principal Analyst at Forrester delves into the direct and indirect costs of attacks. To prepare yourself for attacks, download and view this video as a resource to refer to later when arming yourself against hackers.
Posted: 07 Nov 2014 | Premiered: 03 Nov 2014

Akamai Technologies

Monitor and Protect Critical Web Applications with a Web Application Firewall
sponsored by Imperva
VIDEO: While the growth of business applications has grown, corporate resources have become more exposed to security threats. This resource takes a look at the growing risk of application attacks via SQL injection.
Posted: 19 Feb 2014 | Premiered: 19 Feb 2014

Imperva

Erick Steffens on 1st, middle, last mile and symmetric/asymmetric acceleration
sponsored by Limelight Networks, Inc.
VIDEO: In the following FAQ, expert Erick Steffens reveals how innovative businesses are optimizing their systems, strategies and processes, leveraging content delivery networks, and implementing techniques such as symmetric/asymmetric acceleration to vastly improve content delivery to the end user.
Posted: 05 May 2014 | Premiered: 05 May 2014

Limelight Networks, Inc.

Webcast-Why Exceptional Digital Experiences are critical in achieving competitive advantage
sponsored by IBM
WEBCAST: Attend the following webcast to see what it takes to deliver a rich and engaging digital experience, improve website and app stickiness, and ultimately, create a positive brand association and position of authority in the market place.
Posted: 16 Sep 2014 | Premiered: Sep 16, 2014

IBM

Increase Customer Engagement by Empowering Business Users to Curate Your Web Store
sponsored by IBM
WEBCAST: Uncover tips and best practices for creating a personalized digital experience.
Posted: 20 Oct 2014 | Premiered: Aug 21, 2014

IBM

How Critical is the Internet for Business Commerce?
sponsored by Akamai Technologies
VIDEO: This short video discusses the critical nature of the internet to all businesses today, from customer-facing websites to business-to-business transactions.
Posted: 31 Oct 2014 | Premiered: 31 Oct 2014

Akamai Technologies

How Alex and Ani scaled its environment to expand with the customer base
sponsored by Rackspace
VIDEO: Watch this brief video that highlights the hosting environment that Alex and Ani, a growing jewelry manufacturer, selected to allow their open source e-commerce platform to serve the expected experience for their website. Learn how Alex and Ani bridged the gap between traditional marketing, digital, and creative and product design.
Posted: 17 Nov 2014 | Premiered: 02 Apr 2014

Rackspace

Webcast -The Business Value of Creating Exceptional Digital Experiences-Findings from IDC
sponsored by IBM
WEBCAST: Tune into the following webcast to hear from Melissa Webster, Program Vice President of Content and Digital Media Technologies for IDC and Anthony Fiorot, WW Portals and Digital Experience Solution Sales Leader for IBM Software Group as they review the findings of IDC's recent analytical report on delivering exceptional customer experiences.
Posted: 16 Sep 2014 | Premiered: Sep 16, 2014

IBM

The 3 Metrics That Matter: Understanding the Data You Need to Run Your Subscription Business
sponsored by Zuora, Inc
WEBCAST: Find out how the Subscription Economy can help your organization improve online consumer services.
Posted: 31 Oct 2014 | Premiered: Oct 31, 2014

Zuora, Inc

How user experience is a business differentiator
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains how organizations can increase their value by delivering a great user experience.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

Building the Modern Application Architecture
sponsored by Nginx, Inc.
WEBCAST: View this informative webcast to discover how application performance has evolved, and what modern tools you need to succeed. See how trends in app development has spiked performance expectations, and how you can meet those demands.
Posted: 28 Oct 2014 | Premiered: Oct 28, 2014

Nginx, Inc.

Enterprise Content Management Strategies and Best Practices Classroom
sponsored by SearchContentManagement
VIRTUAL ENVIRONMENT: This virtual classroom will provide IT, content management and business professionals with insight and advice on how to deploy effective enterprise content management, Web content management and digital asset management systems, both on-premises and in the cloud.
Posted: 17 Jul 2013 | Premiered: 17 Jul 2013

SearchContentManagement

Load Balance Simplification and the need for an ADC
sponsored by Citrix
WEBCAST: This webcast reveals the changes affecting the modern data center network and details one of the fastest growing ADC solutions on the market that optimizes the delivery of apps and services with pay-as-you-grow elasticity.
Posted: 14 Aug 2013 | Premiered: Jun 18, 2013

Citrix

HP Social Enterprise Services
sponsored by Hewlett-Packard Limited
WEBCAST: Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Limited

The Subscriber Decision Journey: A New Model For A New Experience
sponsored by Zuora, Inc
WEBCAST: Find out how the subscription experience helps customers perceive their relationship with your products.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

Zuora, Inc

One Campus Card Solution That Solves Identity Issues
sponsored by HID
WEBCAST: This webinar takes a peek into the European education market, and presents a new kind of security identity solution that is paving the way of the future.
Posted: 07 Aug 2014 | Premiered: Aug 7, 2014

HID

Take Authentication Beyond Passwords with Secure Remote Access
sponsored by HID
VIDEO: This short video describes how you can take authentication beyond passwords with HID Global's ActivID® authentication solutions, which provide secure remote access supporting the latest tablet and mobile devices.
Posted: 20 Oct 2014 | Premiered: 20 Oct 2014

HID

Collaboration gives GE more dynamic, secure mobile workforce
sponsored by Hewlett-Packard Limited
VIDEO: Take 30 seconds out of your day to see why GE is securely penetrating their emerging markets and enabling customers to take advantage of their services. Watch this video to learn more.
Posted: 12 Feb 2014 | Premiered: 12 Feb 2014

Hewlett-Packard Limited

SearchSecurity.com University- Next-generation firewalls: Breaking through the hype
sponsored by SearchSecurity.com
VIRTUAL ENVIRONMENT: This SearchSecurity School cuts through the marketing jargon to help you understand what a next-generation firewall can provide and determine which next-generation firewall features best suit your needs.
Posted: 06 Dec 2013 | Premiered: 10 Dec 2013

SearchSecurity.com

Turn your Contact Center from Cost Center to Revenue Generator
sponsored by IBM
WEBCAST: Uncover best practices for delivering a seamless customer experience across multiple touch-points.
Posted: 21 Oct 2014 | Premiered: Oct 21, 2014

IBM

The Migration Towards SIP for Contact Centers
sponsored by Twilio
WEBCAST: Find out why you should connect your contact center to the cloud.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014


Building the Next Generation Contact Center
sponsored by Twilio
WEBCAST: Access this on-demand webcast to discover what a cloud infrastructure can provide for your contact center strategy. Tune in to find out what features accompany a cloud solution, and how it can help boost agent productivity by reducing calls and providing contact context.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014


Reshaping the Contact Center for a New Era of Customer Interactions
sponsored by Twilio
WEBCAST: This on-demand webcast with Forrester Research Principle Analyst Art Schoeller dives into the world of cloud-driven contact centers, and what they can do for your business. View now to find out what Forrester's research shows for companies that have already implemented this strategy, and if the cloud will work for your CRM center.
Posted: 24 Oct 2014 | Premiered: Oct 24, 2014


Managing the Customer Experience
sponsored by SearchCRM
VIRTUAL ENVIRONMENT: This classroom examines tips for using social media to improve the customer experience, how e-commerce and content management systems contribute to a positive customer experience, advice on formulating an effective CEM strategy and CEM and social media analytics technology.
Posted: 02 Oct 2013 | Premiered: 02 Oct 2013

SearchCRM

Security Solutions for the Application Economy
sponsored by CA Technologies.
VIDEO: This video explores a leading solution for securing users's identities across all applications and devices.
Posted: 06 Nov 2014 | Premiered: 06 Nov 2014

CA Technologies.
 
 
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