Web Content Management Multimedia

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May 23, 2013

Business of Information Technology > Business Management > Content Management >
Web Content Management
ALSO CALLED: WCM, Web Content Management Systems DEFINITION: The technologies used to create, manage, store and deploy content on Web pages. Web content types can include text, graphics and photos, video or audio, and application code that renders other content or interacts with the visitor.
Web Content Management Multimedia (View All Report Types)
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City of Los Angeles Improves Customer Satisfaction with Self-Service (Podcast) sponsored by Oracle Corporation PODCAST: This exclusive podcast discusses how the Los Angeles Department of Water and Power (LADWP) provided customers with a self-service portal for Web transactions to allow them to manage their account information, improving service deliver and customer satisfaction. Posted: 08 Apr 2013 \| Premiered: Apr 8, 2013 TOPICS: Content Integration \| Content Management \| Oracle (Product) \| Web 2.0 \| Web Content Management

Case Study: Mandarin Oriental sponsored by SDL Web Content Management Solutions Division VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more. Posted: 11 Apr 2011 \| Premiered: 11 Apr 2011 TOPICS: Customer Data Management \| Customer Interaction Services \| Customer Satisfaction \| Customer Self-Service \| Customer Service Best Practices \| Web Content Management

IBM Lotus Quickr 8.1 sponsored by IBM SOFTWARE DOWNLOAD: Download a free trial version of Lotus Quickr 8.1 Posted: 27 Jun 2008 \| Premiered: 27 Jun 2008 TOPICS: Collaboration \| Collaborative Applications Software \| Social Computing \| Web Content Management \| Web Services Management

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