Technical Support Engineers

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: In this session, you will learn how IBM Enterprise Content Management capabilities such as IBM Case Manager and IBM Content Analytics work in an integrated manner to ensure complete co-ordination of patient information as well as how that information can be analyzed to derive trends and / or potential treatment conflicts.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

PODCAST: Listen to this podcast to learn about a comprehensive super-cluster server and storage solution that optimizes performance, availability, security, and system manageability.

Posted: 13 Dec 2011 | Premiered: 13 Dec 2011

WEBCAST: Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.

Posted: 22 May 2012 | Premiered: 22 May 2012

WEBCAST: Find out on May 31st at 12:30 p.m. EDT how to leverage native PL/SQL support and the SQL compatibility features of the all new IBM DB2 10. The IBM architect for these highly successful features will present the current set of capabilities and recent enhancements. There also will be code level customer examples, customer results and more.

Posted: 24 May 2012 | Premieres: 24 May 2012

WEBCAST: Register now for this exclusive live webinar and learn how to start troubleshooting your network and application problems in your wireless environment to enable a successful BYOD initiative in your organization.

Posted: 07 May 2012 | Premiered: 07 May 2012

WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

VIDEOCAST: In this brief videocast, industry expert Wayne Eckerson discusses all you need to know about BI mash-ups.

Posted: 21 Mar 2012 | Premiered: 21 Mar 2012

WEBCAST: In this second part of a four-part webcast series on how leading companies are rapidly and successfully incorporating private and public cloud applications into their legacy application portfolio you will learn about prioritizing and executing projects.

Posted: 23 Apr 2012 | Premiered: 23 Apr 2012

WEBCAST: Private cloud database-as-a-service enables IT organizations to control database sprawl through automation and consistent policy enforcement and accelerate application development cycles with self-service database management. Attend this webcast to learn how to build database-as-a-service in your datacenter.

Posted: 10 Feb 2012 | Premiered: 10 Feb 2012

VIDEO: Watch this brief video about the Cedacri Group’s mainframe modernization experience  to learn about the cost and performance advantages of a re-hosting strategy as well as how to ensure its success.

Posted: 12 Oct 2011 | Premiered: 12 Oct 2011

WEBCAST: Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.

Posted: 08 May 2012 | Premiered: 08 May 2012

WEBCAST: This webcast serves as a quick introduction to the services available to help you with mobility in the enterprise. Discover how these services can assist you develop your mobile strategy, write your mobility architecture, develop and deploy applications, and deliver both device and application life-cycle management.

Posted: 19 Apr 2012 | Premiered: 19 Apr 2012

PODCAST: In this podcast, gain insight into how one vice president of IT transformed his enterprise from a struggling, 80-year-old company into an agile, responsive business built on a cloud computing platform. Discover why Paul earned the SearchCIO-Midmarket Technological Advancement Award, an honor given to a IT leader for innovative tactics.

Posted: 24 May 2012 | Premiered: 24 May 2012

WEBCAST: When mainframes are not properly integrated with the rest of your data center infrastructure, the costs and complexity of managing them increases substantially. This webcast outlines the key phases of a mainframe rationalization approach and provides detailed guidance to help you effectively leverage it.

Posted: 04 May 2012 | Premiered: 04 May 2012

VIDEO: In this video, Tobin Gilman, Oracle Vice President of Product Marketing, explains how a unified business intelligence foundation, which includes production reports, dashboards, score cards, ad hoc queries, and OLAP analysis, delivers a logical representation of all your enterprise sources.

Posted: 19 Oct 2010 | Premiered: 19 Oct 2010

WEBCAST: Watch this final part of a four-part series on approaches to hybrid clouds to learn about maintaining quality from leading companies that rapidly incorporating private and public cloud applications into their legacy application portfolios.

Posted: 25 Apr 2012 | Premiered: 25 Apr 2012

PODCAST: While security pros try their best to educate and enforce policy, hackers are working tirelessly to gain your users' trust. This podcast, featuring Bit9's CTO Harry Sverdlove, discusses how to protect against the most common technique used in today's targeted attacks – spear phishing.

Posted: 24 May 2012 | Premiered: 24 May 2012

WEBCAST: The downside to modern software delivery strategies such as cloud computing, mobile apps, and agile and composite development methods, is the often overlapping complexities that these innovations introduce to application lifecycles. View this webcast to learn strategies for application lifecycle management (ALM) that reconcile this new complexity.

Posted: 19 Apr 2012 | Premiered: 19 Apr 2012

WEBCAST: This webcast examines top trends in database management for 2012 and tips for preparing your business.

Posted: 26 Apr 2012 | Premiered: 26 Apr 2012

WEBCAST: This white paper was written to help those that are considering or have already made the move to iSCSI, and to enable a smooth adoption of Dell EqualLogic. Read now to learn more.

Posted: 07 Apr 2012 | Premiered: 07 Apr 2012

WEBCAST: Consolidating and modernizing the IT that runs your B2B and file transfer environments – the backbone of your supply chain - can deliver big rewards: cost savings, improved efficiency, and revenue growth. Read this paper to learn the seven key success factors for a consolidation and modernization project and how to achieve them in your business.

Posted: 29 Feb 2012 | Premiered: 29 Feb 2012

WEBCAST: General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.

Posted: 11 May 2011 | Premiered: 11 May 2011