Technical Support Engineers

VIDEOCAST: The arrival of BlackBerry 10 has also brought along a new evolution in technical support for BlackBerry products. Watch this BlackBerry 10 Ready Program presentation to learn what's new.

Posted: 30 Jan 2013 | Premiered: Jan 30, 2013

VIRTUAL ENVIRONMENT: Since corporate data is one of an organization's most valuable assets, it only makes sense to implement an information governance policy. By doing so, IT leaders can reduce legal risks and increase the ability to be more agile. Enter this online learning environment in order to gain information governance advice from several industry experts.

Posted: 06 Mar 2013 | Premiered: 07 Mar 2013

VIRTUAL ENVIRONMENT: This session discusses expert strategies on simplifying records management

Posted: 06 Mar 2013 | Premiered: 07 Feb 2013

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: IT needs to drive business revenue but frequently business demand is outpacing IT budgets and resources. Watch this webcast that discusses present day scheduling and data center challenges and trends in workload automation.

Posted: 21 Jun 2011 | Premiered: Jun 15, 2011

VIDEO: To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business.

Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

WEBCAST: This Webcast explores a variety of cost containment strategies for IT, as well as potential risk and reward scenarios.

Posted: 19 May 2009 | Premiered: Jun 11, 2009, 14:00 EDT (18:00 GMT)

WEBCAST: As IT budgets and resources continue to shrink, investing in flashy new infrastructure isn't feasible for many businesses but end-users still demand real-time access to analytics. Watch this webcast to learn how SAP BWA provides the improvements you need without breaking the bank and how you can easily migrate to SAP HANA down the road.

Posted: 15 Oct 2012 | Premiered: Oct 15, 2012

WEBCAST: This webcast walks you through the fascinating nuts and bolts of the Flame attack and explains the technical details about how it worked and what lessons can be learned. Take an in-depth look into the entire attack by tuning in to learn more now.

Posted: 15 Feb 2013 | Premiered: Feb 15, 2013

WEBCAST: Watch this video to learn why simplifying your IT - through hardware and software engineered to work together – is the way to handle the growing complexity of the data-rich business environment.

Posted: 20 Dec 2012 | Premiered: Oct 25, 2012

WEBCAST: Discover the effect mobile enterprise applications can have on your business, the benefits you could reap, and key tips and hints for creating your own mobile application success.

Posted: 29 Jun 2012 | Premiered: Jun 29, 2012

VIRTUAL ENVIRONMENT: Question five featured in in SearchSecurity.com's IT Decision Center on SIEM asks top vendors in the space:  Do you offer assistance with deployment plans, with estimates for installation and tuning, as well as manpower estimate to complete tasks?  Find out what these vendors have to say by accessing their answers to this question now.

Posted: 27 Feb 2013 | Premiered: 27 Feb 2013

WEBCAST: In this video case study, learn how the right e-learning strategy allowed luxury merchandise company Neiman Marcus to equip its workforce with the training and tools it needed to drive greater productivity, better customer support, and more.

Posted: 22 May 2013 | Premiered: May 22, 2013

WEBCAST: This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.

Posted: 17 Dec 2012 | Premiered: Dec 17, 2012

WEBCAST: Watch this webinar today to discover how Europ Assistance Group was able to further improve their customer-oriented culture. Find out how they improved customer service levels and operational efficiency while also delivering new business innovations that could fuel growth and higher profitability.

Posted: 29 Apr 2013 | Premiered: Apr 29, 2013

WEBCAST: Consult this informative video to learn more about the widespread adoption of "going agile." Find out how you can obtain shorter release cycles, greater flexibility and tighter alignment by going agile. It explores the broad technical, organizational and process changes that can help your team transition to an agile environment.

Posted: 22 Apr 2013 | Premiered: Apr 22, 2013

WEBCAST: Watch this webcast to learn how SAP HANA is planning to support your mission-critical applications through features like disaster recovery, and more.

Posted: 15 Oct 2012 | Premiered: Oct 15, 2012

PODCAST: In this podcast, solutions architect Peter Larsen provides a technical overview of the features and capabilities of a business rules management system (BRMS), as well as strategic advice to help you get the most out of your system and support organizational agility and responsiveness.

Posted: 15 Apr 2013 | Premiered: Apr 1, 2013

WEBCAST: An expanded portfolio of new application transformation services and software offerings can help you integrate mobile-based applications into traditional computing environments. Check out this webcast to explore how these new offerings help your organization.

Posted: 29 Aug 2012 | Premiered: Aug 29, 2012

VIDEOCAST: Watch this video to learn how CallSource solved its data management and infrastructure dilemmas by implementing an affordable database appliance solution that is easy to deploy, manage, support, and scale with the flow of business demands.

Posted: 30 Oct 2012 | Premiered: Oct 30, 2012

WEBCAST: This webcast will introduce Continuous Testing and the IBM solutions that support it, including SmartCloud Continuous Delivery, Rational Test Workbench and Rational Test Virtualization Server.

Posted: 03 May 2013 | Premiered: May 21, 2013

WEBCAST: This brief video explores how high fashion brand Valentino improved its customer relations by developing and implementing a set of fully-integrated mobile apps. Watch now to discover the new technologies that supported Valentino's CRM initiatives.

Posted: 20 May 2013 | Premiered: May 20, 2013

WEBCAST: This webcast serves as a quick introduction to the services available to help you with mobility in the enterprise. Discover how these services can assist you develop your mobile strategy, write your mobility architecture, develop and deploy applications, and deliver both device and application life-cycle management.

Posted: 19 Apr 2012 | Premiered: Mar 30, 2012

WEBCAST: Dive into this presentation to learn more about BlackBerry® 10 development options, BlackBerry 10 enterprise platform and security, and deploying and managing BlackBerry 10 applications. Find out the exciting new features BlackBerry has to offer your enterprise today.

Posted: 26 Apr 2013 | Premiered: Apr 26, 2013

WEBCAST: With big data continuing to infiltrate your business, it's becoming clear that legacy architecture cannot effectively support growing data volumes. It's obvious that you need new infrastructure, but which system will provide the performance and scalability you need? Watch this webcast to learn about an analytical system that can meet these needs.

Posted: 15 Oct 2012 | Premiered: Oct 15, 2012

VIDEO: In this video, learn how a build and deploy operation that flexes with the speed of your business can decrease errors and bottlenecks, align operational tasks, centralize steps for building, testing, and deploying software, and more.

Posted: 14 Nov 2012 | Premiered: 07 Nov 2012

WEBCAST: Watch this informative webinar of a total cost of ownership (TCO) analysis for a database in the NoSQL family versus Oracle relational database. Learn how you could lower developer and administrative costs, and make easier and faster to evolve applications to meet changing business and market conditions.

Posted: 08 Mar 2013 | Premiered: Jan 17, 2013

WEBCAST: Watch this webcast to gain insight on how to design and assemble the ideal infrastructure for SAP HANA in order to successfully achieve the performance and scalability improvements.

Posted: 15 Oct 2012 | Premiered: Oct 15, 2012

WEBCAST: The downside to modern software delivery strategies such as cloud computing, mobile apps, and agile and composite development methods, is the often overlapping complexities that these innovations introduce to application lifecycles. View this webcast to learn strategies for application lifecycle management (ALM) that reconcile this new complexity.

Posted: 19 Apr 2012 | Premiered: Apr 18, 2012

WEBCAST: In this comprehensive webcast, Red Hat's solutions architect Peter Larsen provides a high-level overview of the features and capabilities of a business rules management system (BRMS), explaining how you can best utilize this system to facilitate organizational agility and responsiveness.

Posted: 15 Apr 2013 | Premiered: Apr 1, 2013

WEBCAST: Uncover how BlackBerry 10 devices and BlackBerry Enterprise Service 10 can help bring your mobile strategy to the next level, boosting the productivity of your mobile workers without sacrificing the security and control your organization requires.

Posted: 15 Mar 2013 | Premiered: Mar 15, 2013