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Supplier Relationship Management

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ALSO CALLED: Sourcing, Strategic Sourcing, SRM, e-Sourcing
DEFINITION: Supplier relationship management is a comprehensive approach to managing an enterprise's interactions with the organizations that supply the goods and services it uses. The goal of supplier relationship management (SRM) is to streamline and make more effective the processes between an enterprise and its suppliers just as customer relationship management (CRM) is intended to streamline and make more  … 
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Supplier Relationship ManagementMultimedia (View All Report Types)
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Video - Andrew Bartolini on Collaborative Sourcing
sponsored by Ariba, Inc.
VIDEOCAST: Ardent Partners analyst and CPO Rising author, Andrew Bartolini, shares his insights into successful buyer/seller collaboration and supply chain sourcing.
Posted: 22 Dec 2011 | Premiered: Dec 22, 2011

Ariba, Inc.
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SUPPLIER RELATIONSHIP MANAGEMENT DEFINITION (continued): …  effective the processes between an enterprise and its customers. SRM includes both business practices and software and is part of the information flow component of supply chain management (SCM). SRM practices create a common frame of reference to enable effective communication between an enterprise and suppliers who may use quite different business practices and terminology. As a result, SRM increases the efficiency of processes associated with acquiring goods and services, managing inventory, and processing materials. According to proponents, the use of SRM software can lead to lower production … 
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