One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST:
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012
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Serena Service Manager: Demo
sponsored by SERENA Software, Inc.
WEBCAST:
This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Posted: 04 Apr 2012 | Premiered: 04 Apr 2012
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Cloud Computing Use Case: Improving Supply Chain Visibility
sponsored by Hewlett-Packard Company
VIDEOCAST:
Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
Posted: 09 May 2012 | Premiered: 09 May 2012
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Build the Intelligent, Integrated Enterprise
sponsored by Red Hat
WEBCAST:
Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
Posted: 20 Apr 2012 | Premiered: 20 Apr 2012
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Introducing the New VMware Management Solution Portfolio
sponsored by VMware, Inc.
WEBCAST:
This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.
Posted: 24 May 2012 | Premiered: 24 May 2012
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How to Get Ahead of the Competition: Consolidate and Modernize Your B2B and File Transfer Environments
sponsored by SEEBURGER
WEBCAST:
Consolidating and modernizing the IT that runs your B2B and file transfer environments – the backbone of your supply chain - can deliver big rewards: cost savings, improved efficiency, and revenue growth. Read this paper to learn the seven key success factors for a consolidation and modernization project and how to achieve them in your business.
Posted: 29 Feb 2012 | Premiered: 29 Feb 2012
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