WEBCAST:
This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM)...
Posted: 07 Oct 2008 | Premiered: Available On Demand
WEBCAST:
CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping.
Posted: 24 Sep 2008 | Premiered: Available On Demand
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