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SLA Management Services

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ALSO CALLED: Service Level Agreements Management Services, SLM
DEFINITION: Services that manage service level agreement contracts.
SLA Management Services Multimedia (View All Report Types)
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Virtualize and Fortify XenApp for Lower Costs & Higher SLAs
sponsored by Marathon Technologies
WEBCAST: This webinar will discuss the benefits of virtualizing Citrix XenServer as well as show how fortifying XenApp and XenServer with Marathon Technologies' everRun software will give you the confidence to increase your SLAs for your most critical XenApp deployments and protect your Citrix License Server and Data Store from downtime.
Posted: 10 Sep 2009 | Premiered: 10 Sep 2009


Evaluating the Advantages and Pitfalls of SAP Managed Hosting
sponsored by Freudenberg IT
WEBCAST: In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.
Posted: 16 Jun 2009 | Premiered: 16 Jun 2009


Selecting a SAP Managed Hosting Provider: Trends and Myths
sponsored by Freudenberg IT
PODCAST: Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs.
Posted: 16 Jun 2009 | Premiered: 16 Jun 2009

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