Relationship Marketing Multimedia

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May 26, 2012

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Relationship Marketing

Relationship Marketing Multimedia (View All Report Types)

Turn your business into a social powerhouse sponsored by Alfresco Software WEBCAST: This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool. Posted: 04 May 2012 \| Premiered: 04 May 2012 TOPICS: Content Management \| Content Management Software \| CRM \| Customer Interaction Services \| Enterprise Content Management \| Enterprise Content Management Software \| Web 2.0 \| Web Content Management

Computer Sciences Corporation - Customer Testimonial Video sponsored by SAP America, Inc. VIDEO: View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application. Posted: 27 Mar 2012 \| Premiered: 27 Mar 2012 TOPICS: CRM \| CRM Services \| CRM Software \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| SAP (Product)

Adapt your contact center for increased customer satisfaction sponsored by inContact VIDEO: This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. Posted: 20 Jan 2012 \| Premiered: 20 Jan 2012 TOPICS: Call Center Software \| Call Centers \| Contact Center Software \| Contact Centers \| CRM \| Customer Service \| IVR

Leveraging Web Content Management for Improved Online Marketing sponsored by OpenText WEBCAST: This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Content Management \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Online Marketing \| Web 2.0 \| Web Content Management

Tommy Hilfiger Customer Testimonial Video sponsored by SAP America, Inc. VIDEO: View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries. Posted: 27 Mar 2012 \| Premiered: 27 Mar 2012 TOPICS: Business Process Management \| CRM \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| SAP (Product) \| Supply Chain Management

Understanding the Value of Customer Experience Management sponsored by OpenText WEBCAST: This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM). Posted: 02 Apr 2012 \| Premiered: 02 Apr 2012 TOPICS: CRM \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices

Let Go of Your Brand – Dare You! sponsored by Quark Software WEBCAST: This comprehensive webcast discusses brand management, the problems associated with current processes, and tips for improving your strategies. Posted: 12 Apr 2012 \| Premiered: 12 Apr 2012 TOPICS: Brand Loyalty \| Branding \| CRM \| CRM Best Practices \| CRM Services \| Marketing \| Sales and Marketing Software

Free 30-Day Trial: Quark Brand Manager sponsored by Quark Software TRIAL SOFTWARE: Access this page to learn more about key features and register for a free 30-day trial of Quark Brand Manager. 40 users included (additional users available). Posted: 09 Mar 2012 \| Premiered: 09 Mar 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Content Management \| CRM \| Marketing \| SaaS business intelligence \| Sales and Marketing Software

Video: Customer Lifetime Value for IT sponsored by IBM VIDEOCAST: With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT. Posted: 17 Jan 2012 \| Premiered: 17 Jan 2012 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| Customer Data Integration \| Customer Data Management \| Customer Retention \| Predictive Analytics \| Predictive Analytics Software

Must have Tools and Techniques to Optimize the Sales Pipeline and Win more Deals Webcast sponsored by SAP America, Inc. WEBCAST: In this webcast, Vantage Point Performance’s Michelle Vazzana will reveal how to coach your reps to better performing pipelines. Watch this now and learn three classic errors in pipeline management and how to avoid them, proven best practices for managing a sales pipeline, a foolproof framework for conducting pipeline coaching sessions and more. Posted: 25 Apr 2012 \| Premiered: 25 Apr 2012 TOPICS: Business Intelligence \| CRM \| CRM Software \| Marketing \| Sales \| Sales Force Automation \| Sales Representatives

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