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| Software > Applications Software > Enterprise Applications Software > Analytic Applications Software > Business Intelligence Software > |
Real-time Analytical Software
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ALSO CALLED: Realtime Analytics Software, Real Time Analytics Software, Realtime Analytical Software, Real Time Data Integration Software, Real-time Analytics Software, Realtime Data Integration Software, RTA Software, Real Time Analytical Software, and Real-time Data Integration Software
DEFINITION: Software that collects information from customer interactions, analyzes customer data patterns and preferences in real or near-real time, and enables agents to take action either while the customer is still on the phone or within 5 minutes to 24 hours. Real time analytics applications are action-oriented
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Definition continues below.
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| 4 Matches |
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Integrated Performance Management - Diagnosing your Strengths & Weaknesses
| sponsored by Deloitte
WEBCAST:
The purpose of this session is to provide participants with an overview of the tools and techniques that Deloitte Consulting uses to help clients link strategy to execution through integrated performance management (IPM).
Posted: 14 Jul 2008 | Premiered: Available On Demand
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QuickTour Demo: Key Differentiators between MicroStrategy and Cognos
| sponsored by MicroStrategy Incorporated
WEBCAST:
This tour provides an overview of MicroStrategy platform's uniquely powerful enterprise BI capabilities and illustrates the 12 key differentiators between MicroStrategy and Cognos.
Posted: 09 Jun 2008 | Premiered: Available On Demand
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Using Real-Time Information to Improve Contact Center Performance
| sponsored by Genesys
PODCAST:
From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
Posted: 05 May 2008 | Premiered: 05 May 2008, 09:00 EDT (13:00 GMT)
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Driving Business Value through Operational Data Quality
| sponsored by Pitney Bowes Group 1 Software
PODCAST:
This Podcast addresses some of the necessary details to successfully formulate an operational data quality plan.
Posted: 14 Mar 2008 | Premiered: 13 Mar 2008, 09:00 EDT (13:00 GMT)
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REAL-TIME ANALYTICAL SOFTWARE DEFINITION (continued): … Software that collects information from customer interactions, analyzes customer data patterns and preferences in real or near-real time, and enables agents to take action either while the customer is still on the phone or within 5 minutes to 24 hours. Real time analytics applications are action-oriented and include a transaction engine for initiating activities and a business rule engine that is seamlessly integrated with the transaction engine. Real-time analytics applications are capable of providing real-time decision support to facilitate immediate action. Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
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