Profiling

VIDEO: Access this brief video to explore the benefits of a business process management technology that will enable you to onboard new customers more efficiently. Find out how you can benefit from advanced information capture, mobile technology and business process management technologies.

Posted: 21 Feb 2013 | Premiered: 31 Aug 2012

VIDEO: This brief video demonstrates how Austrian Airlines leveraged business communication server technology automatically convert information between airline-specific formats and other standard formats such as email, enabling easy communication without specialized equipment.

Posted: 21 Feb 2013 | Premiered: 21 Feb 2013

VIDEO: This brief video testimonial demonstrates how, by automating their information-intensive processes, Swiss post Solutions was able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth.

Posted: 21 Feb 2013 | Premiered: 21 Feb 2013

VIDEO: This brief video demonstrates how Suncorp Bank employed a document management partner to help them go paperless in just four months. View now to learn how they were able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth.

Posted: 21 Feb 2013 | Premiered: 21 Feb 2013

WEBCAST: Incentive programs can add value to your bottom line, but they also present challenges to efficient and error-free records. In this webcast, discover what a third-party incentive management system can do for your company.

Posted: 05 Mar 2013 | Premiered: Dec 31, 2012

WEBCAST: In this webcast, sit down with a Windows app development expert and explore some success stories of user experience management. Included are case studies of two companies, Netflix and Newegg, that had to find a way to deliver intuitive user access to massive amounts of data across multiple platforms.

Posted: 17 Apr 2013 | Premiered: Mar 20, 2013

WEBCAST: This comprehensive webcast describes the performance and scalability gains you can achieve by moving mission-critical SAP applications off of legacy servers and onto open platforms. Plus, find key recommendations for ensuring a successful transition as well as customer success stories.

Posted: 01 Apr 2013 | Premiered: Apr 1, 2013

WEBCAST: Watch this webcast to learn why customer experience management is critical to a company's success, and customer service is the cornerstone of that strategy.

Posted: 17 Dec 2012 | Premiered: Jun 30, 2012

VIDEOCAST: View this brief video for great customer service strategies that allow your customers to connect with service resources whenever and wherever they need. Also, discover how to get deeper insight into your clients' history and interactions with your business and services.

Posted: 14 Dec 2012 | Premiered: Dec 14, 2012

VIDEO: Tune into this short and informative video to learn more about how your business can eliminate falling short of sales goals. Give your employees the opportunity to provide more visibility and develop a new standard for customer relationship management (CRM.)

Posted: 16 Apr 2013 | Premiered: 16 Apr 2013

VIDEO: With Oracle CRM On Demand Desktop you can now use Microsoft Outlook as your primary CRM interface. Oracle CRM On Demand Desktop combines the best of both world, rich CRM information with intuitive Microsoft Outlook user interface sales reps are used to. Watch this video to learn how Oracle CRM On Demand Desktop can help your sales reps.

Posted: 11 Dec 2012 | Premiered: 15 Feb 2012

VIDEO: This brief webcast examines common hurdles of sales force today and introduces Oracle's Fusion Customer Relationship Management tool that is able to help you maximize revenue potential, gain a single view of your customer across the enterprise, and centralize order orchestration across multiple capture and fulfillment systems.

Posted: 26 Dec 2012 | Premiered: 15 Feb 2012

WEBCAST: Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.

Posted: 05 Apr 2013 | Premiered: Oct 25, 2012

WEBCAST: Oracle customers, Breg, Key Energy Services, and iRobot describe how Oracle's CRM Cloud service powers innovation and drives their businesses forward.

Posted: 03 Apr 2013 | Premiered: Oct 25, 2012

VIDEO: Tune into this short video to learn more about how Oracle Fusion CRM provided the best reporting for iPhone, iPad and Outlook. It allows a representative to place a phone call to a person and asks if the case should be recorded. It provides agility and efficency that hasn't been available in the past.

Posted: 16 Apr 2013 | Premiered: 16 Apr 2013

PODCAST: In this podcast, solutions architect Peter Larsen provides a technical overview of the features and capabilities of a business rules management system (BRMS), as well as strategic advice to help you get the most out of your system and support organizational agility and responsiveness.

Posted: 15 Apr 2013 | Premiered: Apr 1, 2013

VIDEO: This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.

Posted: 11 Aug 2011 | Premiered: 11 Aug 2011

SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.

Posted: 01 Jun 2007 | Premiered: 01 Jun 2007

TRIAL SOFTWARE: Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.

Posted: 10 Mar 2008 | Premiered: 01 Jan 2006

SOFTWARE DEMO: Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart.

Posted: 24 Oct 2011 | Premiered: 24 Oct 2011

TRIAL SOFTWARE: Learn how to automate and streamline financial, customer relationship and supply chain processes with Microsoft Dynamics NAV.

Posted: 10 Mar 2008 | Premiered: 10 Mar 2008

WEBCAST: Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.

Posted: 18 Dec 2007 | Premiered: Dec 1, 2007

WEBCAST: Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.

Posted: 21 Aug 2008 | Premiered: Sep 10, 2008, 15:00 EDT (19:00 GMT)

PODCAST: Midsized organizations are challenged to strike the right balance between reducing costs and making targeted investments for future success.  This session teaches you how to optimize the implementation of your ERP deployment for maximum gain.

Posted: 14 Oct 2010 | Premiered: Oct 14, 2010

VIDEO: This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.

Posted: 20 Jan 2012 | Premiered: 20 Jan 2012