Packet Voice Services

WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.

Posted: 04 Apr 2012 | Premiered: 04 Apr 2012

WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

VIDEOCAST: Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.

Posted: 09 May 2012 | Premiered: 09 May 2012

WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

WEBCAST: This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.

Posted: 24 May 2012 | Premiered: 24 May 2012

SOFTWARE DOWNLOAD: Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.

Posted: 03 Feb 2012 | Premiered: 03 Feb 2012

VIDEO: This video examines various types of collaboration, including conferencing, video, and instant messaging. Discover how integrating communications can increase resource utilization, strengthen security, and reduce costs.

Posted: 30 Apr 2012 | Premiered: 30 Apr 2012

VIRTUAL TRADESHOW: Question four featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  How do you support external collaboration? Find out what this vendor has to say by accessing their answer to this question now.

Posted: 16 May 2012 | Premiered: 16 May 2012

VIDEO: This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

VIDEO: In this webcast, desktop virtualization experts Brian Madden & Gabe Knuth will take a independent look at what you can and can't do with VOIP, collaboration, and desktop virtualization today.

Posted: 28 Nov 2011 | Premiered: 28 Nov 2011

PODCAST: In this podcast, desktop virtualization experts Brian Madden & Gabe Knuth will take a independent look at what you can and can't do with VOIP, collaboration, and desktop virtualization today.

Posted: 28 Nov 2011 | Premiered: 28 Nov 2011

WEBCAST: This webcast uncover the essentials of SIP trunking: what it is, why it can help you, what the challenges are, and what you can expect when using it.

Posted: 13 Feb 2012 | Premiered: 13 Feb 2012

VIRTUAL SEMINAR: Question one featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities do you offer in your solution? Find out what this vendor has to say by accessing their answer to this question now.

Posted: 16 May 2012 | Premiered: 16 May 2012

VIRTUAL SEMINAR: Visit SearchUnifiedCommunications.com’s IT Decision Center that focuses on Business Collaboration technology in the marketplace today. Hear from the experts and get their advice on collaboration tools and management for businesses deciding on new solutions that can address everything from productivity, innovation, efficiency and cost-cutting.

Posted: 16 May 2012 | Premiered: 16 May 2012

WEBCAST: The risk of a DDoS attack only continues to grow as organizations increasingly rely on the Internet. In this webcast, gain insight to the top 10 truths and trends of DDoS attacks and how to prepare for them. Explore how and why attacks are launched, how attackers are shifting tactics and more.

Posted: 13 Apr 2012 | Premiered: 13 Apr 2012

VIDEOCAST: When migrating to a cloud environment, you must carefully plan your strategy to ensure you get the most from your investment. This video introduces new platforms and trusted services that can accelerate and streamline your cloud transition. In addition, discover the benefits of leveraging a converged infrastructure approach.

Posted: 18 May 2012 | Premiered: 18 May 2012

VIRTUAL TRADESHOW: Question two featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  How does your solution integrate into my organization’s existing applications? Find out what this vendor has to say by accessing their answer to this question now.

Posted: 16 May 2012 | Premiered: 16 May 2012

WEBCAST: This webcast explores the topic of BYOD in the enterprise in order to help you decide whether your organization is ready for the challenges of BYOD, and also details the solutions available to help ease these challenges.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

VIRTUAL SEMINAR: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.

Posted: 16 May 2012 | Premiered: 16 May 2012

VIDEO: This resource explores how UPS became an instant-on enterprise with an easy to manage converged infrastructure. This technology enabled them to respond quickly to business and IT developments, improve customer relationships, increase scalability and reliability, and reduce costs. Discover how your company can become an instant-on enterprise today.

Posted: 10 Oct 2011 | Premiered: 10 Oct 2011

WEBCAST: This webinar discusses the recent trends in WAN security, new and upcoming threats, and best practices for making well-informed WAN security decisions for your enterprise.

Posted: 03 May 2012 | Premiered: 03 May 2012

WEBCAST: This white paper was written to help those that are considering or have already made the move to iSCSI, and to enable a smooth adoption of Dell EqualLogic. Read now to learn more.

Posted: 07 Apr 2012 | Premiered: 07 Apr 2012