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Driving Success In Field Service With AI Innovation sponsored by ServiceNow WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases. Posted: 22 Feb 2024 \| Premiered: Feb 22, 2024 TOPICS: Artificial Intelligence \| IT Service Management \| IT Services

Get Cost Visibility and Chargeback for Your Cloud Services sponsored by Hewlett Packard Enterprise VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects. Posted: 17 Jun 2014 \| Premiered: 10 Jun 2014 TOPICS: Cloud Computing \| IT Asset Management \| IT Service Management \| IT Services \| IT Systems

The shift from servers to services: Charting your future in the cloud era sponsored by Hewlett Packard Enterprise WEBCAST: The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals. Posted: 26 Nov 2013 \| Premiered: Nov 26, 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| ITIL

Don't Get Lost in Multi-Vendor Support Chaos sponsored by Hewlett-Packard Enterprise VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment. Posted: 21 Jan 2014 \| Premiered: 08 Jan 2014 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Hybrid IT Service Management sponsored by FrontRange Solutions Inc. VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| CIOs \| Cloud Computing \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Management Service Providers

Cloud Security: Enterprise Point of View sponsored by Dimension Data VIRTUAL SEMINAR: Access this webcast today to listen as Darren O'Loughlin, CSO for Dimension Data's global business enabling IT as a Service, shares strategic objectives for securing applications and workloads on an enterprise-class cloud. Posted: 29 Jan 2015 \| Premiered: 26 Nov 2014 TOPICS: Application Security \| CIOs \| CISOs \| Cloud Computing \| Cloud Management \| Cloud Security \| IT Best Practices \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Spending \| Security \| Security Best Practices \| Security Industry \| Security Management \| Security Managers \| Security Spending

Accelerating Carrier Ethernet Revenue through Service Differentiation sponsored by Infovista Corporation VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation. Posted: 05 Dec 2011 \| Premiered: 05 Dec 2011 TOPICS: Ethernet Networks \| Network Architectures \| Network Infrastructure \| Network Performance \| Networking \| SOA \| Telecommunications Carrier Systems \| Telecommunications Networks \| Telecommunications Services

EMC and Microsoft Delivering Network Aware Service Management sponsored by Microsoft WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues. Posted: 28 Nov 2007 \| Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT) TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Bridging Telecom and the web sponsored by Alcatel-Lucent WEBCAST: This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency. Posted: 09 Oct 2013 \| Premiered: Oct 9, 2013 TOPICS: Application Infrastructure \| Application Integration \| Application Performance Management \| Applications Management \| Telecommunications Services \| Telecommunications Software \| Unified Messaging

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage sponsored by IBM VIRTUAL ENVIRONMENT: Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future. Posted: 28 Oct 2014 \| Premiered: 28 Oct 2014 TOPICS: Cloud Computing \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management \| IT Services