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Business of Information Technology >
Business Management >
CRM >
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ALSO CALLED:
Partner Relationship Management
DEFINITION: Partner relationship management (PRM) is a business strategy for improving communication betweencompanies and their channelpartners. Web-based PRM software applications enable companies to customize and streamlineadministrative tasks by making shipping schedules and other real-time information available to allthe partners over the Internet. Several CRM providers have incorporated PRM features, such
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Definition continues below.
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PRM Multimedia
(View All Report Types)
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1 Match
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Securing the Extended Enterprise
sponsored by Cybertrust
WEBCAST:
This webcast takes you through the growing concern of partner compliance, and what you can do to get your partners in line and also become a better, more secure, and compliant partner.
Posted: 06 Nov 2006 | Premiered: Nov 30, 2006, 12:00 EST (17:00 GMT)
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PRM DEFINITION (continued): … Partner relationship management (PRM) is a business strategy for improving communication betweencompanies and their channelpartners. Web-based PRM software applications enable companies to customize and streamlineadministrative tasks by making shipping schedules and other real-time information available to allthe partners over the Internet. Several CRM providers have incorporated PRM features, such asWeb-enabled spreadsheets sharedthrough an extranet,in their software applications. PRM is often compared to customer relationship management (CRM) and there is some argument overwhether the complex relationships of channel partnerships makes it necessary for PRM to be aseparate entity, or merely a component of CRM. |
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