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Take the First Steps Toward Effective SIAM
sponsored by ServiceNow
VIDEO: In this brief video, an industry expert explains why an effective Service Integration and Management (SIAM) function is more than just vendor management. Tune in for best practices on how to get started with SIAM.
Posted: 26 Feb 2016 | Premiered: 27 Nov 2015

ServiceNow

Enable Enterprise-Grade Cloud Scalability and Resiliency
sponsored by ServiceNow
VIDEO: This brief video explores a cloud solution designed for scalability and resilience. Learn how this Everything as a Service cloud can provide complete visibility into your IT resources, maximize uptime, consolidate processes, and more.
Posted: 22 Feb 2016 | Premiered: 29 Apr 2015

ServiceNow

Microsoft Case Study - Webjet
sponsored by Microsoft
VIDEO: This video focuses on the successful partnership Webjet has had with Microsoft, and how it has helped Webjet help deal with reconciliation of transactions across multiple partners in order to reduce the chances of a negative customer experience. The solution allows the IT staff to focus on the customer experience rather than account disputes.
Posted: 05 Dec 2016 | Premiered: 15 Nov 2016

Microsoft

APIs: Bridging the Bimodal IT Gap
sponsored by TIBCO Software Inc.
WEBCAST: This webcast explores the concept of bimodal IT examines how APIs can connect its two sides, aligning their different cultures, speeds, strategies, and governance. Discover how APIs help expose critical data and open up its availability, creating an interface for Agile development and IT services.
Posted: 18 Nov 2016 | Premiered: Nov 18, 2016

TIBCO Software Inc.

Gain Insights in an Instant with Integrated Infrastructure
sponsored by IBM
VIDEO: Tune into this brief video to learn from Steve Duplessie, ESG Founder & Senior Analyst, about an integrated infrastructure that's designed to deliver high levels of ease, efficiency, and versatility across the IT estate. Additionally, discover the top 6 reasons companies turn to integrated, full stack solutions.
Posted: 24 Oct 2016 | Premiered: 27 Jul 2015

IBM

One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: Sep 22, 2011

Nimsoft, Inc.

Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012

Nimsoft, Inc.

N-able Help Desk Manager: Free 30-Day Trial
sponsored by Solarwinds N-able
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

Solarwinds N-able

TOPS-HP Video Case Study: IT Infrastructure Migration
sponsored by Hewlett-Packard Enterprise
WEBCAST: In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2010

Hewlett-Packard Enterprise

Top Tips for Collecting, Storing, and Analyzing Operations Log Data
sponsored by Hewlett Packard Enterprise
WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
Posted: 09 Jun 2014 | Premiered: Jun 9, 2014

Hewlett Packard Enterprise
 
 
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