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VIDEOCAST:
In this video case study watch how amaZulu, an eco-friendly company that imports natural architectural materials from villages all around the world, uses Cisco technology to improve customer service and productivity.
WEBCAST:
Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs.
Posted: 01 Apr 2008 | Premiered: Available On Demand
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