IT Management  >   IT Service Centers  >   Contact Centers  >  

IP-based Call Centers

RSS Feed    Add to Google    Add to My Yahoo!
IP-based Call Centers Multimedia (View All Report Types)
 
An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

Data Center Thermal Management Services: A Brief Video
sponsored by Emerson
VIDEO: As energy prices continue to soar, data center managers explore every avenue for reducing energy consumption and cutting costs. Tune into this brief video to strategize your data center thermal management and discover if your IT admins should utilize indirect evaporative freecooling and adiabatic freecooling in your mission-critical facility.
Posted: 10 Jun 2016 | Premiered: 29 Jan 2015

Emerson

How the HC380 is Changing the Hyper-Converged Market
sponsored by Hewlett Packard Enterprise
VIDEO: This video dives into one particular hyper-converged system and examines how it's changing the market unlike any other system in the field. View now and learn what the hyper-converged market holds in the future.
Posted: 11 May 2016 | Premiered: 11 May 2016

Hewlett Packard Enterprise

The ROI of Omnichannel Customer Experience
sponsored by Genesys
WEBCAST: In this webcast, join guest speakers from Forrester as they discuss the economic impact of delivering an omnichannel customer experience. Learn key market trends, steps to set up your omnichannel strategy, and more.
Posted: 12 Feb 2016 | Premiered: Feb 24, 2016

Genesys

HC380: Your new VM Vending Machine
sponsored by Hewlett Packard Enterprise
VIDEO: In this video, see for yourself how quickly and effectively hyper-converged infrastructure can enable businesses to deploy new VMs faster and more efficiently than ever before. View now to learn more.
Posted: 11 May 2016 | Premiered: 11 May 2016

Hewlett Packard Enterprise

Roadmap to Modern: How to "Get Going"
sponsored by Oracle Corporation
WEBCAST: Big journeys start with one step. Discover how to "get going" in modern service with a multi-channel initiative.
Posted: 28 Jan 2016 | Premiered: Jan 28, 2016

TOPICS:  IT Management
Oracle Corporation

Keep Data Safe, Whether at Rest or in Motion
sponsored by Riverbed Technology, Inc.
WEBCAST: Learn how the right technology ensures data remains safe when transported to enterprise data centers.
Posted: 08 Mar 2016 | Premiered: Mar 9, 2016

TOPICS:  IT Management
Riverbed Technology, Inc.

5 Key Considerations for a Successful VDI Deployment
sponsored by Riverbed Technology, Inc.
WEBCAST: VDI's benefits are clear, but some companies jump in too fast. Learn the most common pitfalls on the journey to VDI.
Posted: 08 Mar 2016 | Premiered: Mar 9, 2016

TOPICS:  IT Management
Riverbed Technology, Inc.

Top 5 Best Practices for Delivering Customer Service
sponsored by Oracle Corporation
WEBCAST: Better customer service has brought companies as much as 1000% ROI. Learn the crucial principles of modern service.
Posted: 28 Jan 2016 | Premiered: Jan 28, 2016

TOPICS:  IT Management
Oracle Corporation
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement