Hotline Support Multimedia

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May 26, 2012

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Hotline Support Multimedia (View All Report Types)

One-Stop Shop: Best Practices to Streamline your Service Desk sponsored by Nimsoft, Inc. WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. Posted: 05 Jan 2012 \| Premiered: 05 Jan 2012 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services

Simplified Solutions to Common IT Scenarios sponsored by SmartDeploy WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution. Posted: 29 Mar 2012 \| Premiered: 29 Mar 2012 TOPICS: Change Management \| Desktop Applications Management \| Desktop Computer Support \| Desktop Management \| Help Desk Management \| Troubleshooting

Deployment Tool Analysis: Ghost, MDT, Snap Deploy, and SmartDeploy sponsored by SmartDeploy WEBCAST: Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution. Posted: 29 Mar 2012 \| Premiered: 29 Mar 2012 TOPICS: Change Management \| Desktop Applications Management \| Desktop Computer Support \| Desktop Management \| Help Desk Management \| Vendor Selection

Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

Key tips when planning any IT transformation sponsored by HP VIDEO: Access this essential resource to discover crucial tips when planning for any IT transformation, whether it be big or small. Posted: 10 Oct 2011 \| Premiered: 10 Oct 2011 TOPICS: Business Continuity Planning \| Business Development \| Data Center Consolidation \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Management \| IT Management Services

Cloud Computing Use Case: Improving Supply Chain Visibility sponsored by Hewlett-Packard Company VIDEOCAST: Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development. Posted: 09 May 2012 \| Premiered: 09 May 2012 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| Product Management \| Supply Chain Automation \| Supply Chain Management

Top Trends for Updating Your Data Center sponsored by HP PODCAST: This essential resource explores the various Data Center Transformation workshops offered by HP. Discover today’s top trends for a data center transformation, improvements, and expansion and explore proven ways to transform your data center efficiently and cost-effectively. Posted: 10 Oct 2011 \| Premiered: 10 Oct 2011 TOPICS: Business Development \| Business IT Alignment \| Data Center Management \| IT Management \| IT Management Services \| Mobile CRM \| Mobile Device Management

Streamline Your Data Center with DCIM Tools sponsored by APC by Schneider Electric WEBCAST: This talk covers, through a series of examples, how data centre infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery. Posted: 20 Mar 2012 \| Premiered: 20 Mar 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| Software Development Tools

Perform better with DevOPs sponsored by Hewlett-Packard Company VIDEO: This exclusive interview with Sr. Systems Manager of Blue Cross Blue Shield Florida, Victor Miller, discusses how Blue Cross Blue Sheild optimized their development and operations with a system that improves collaboration between the teams. Posted: 27 Apr 2012 \| Premiered: 27 Apr 2012 TOPICS: Application Development \| Application Performance Management Software \| Health Care Industry \| Infrastructure Management \| IT Management \| IT Management Services

Episode Overview: Top 10 tips for Planning your IT transformation sponsored by HP VIDEO: In today's instant on world, instant results can put your enterprise ahead of the competition. To embrace this new view, enterprise IT must overcome complexity and critical constraints. This resource explores how organizations can meet today’s instant on demands efficiently and cost-effectively. Posted: 07 Oct 2011 \| Premiered: 07 Oct 2011 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Data Center Management \| IT Management \| IT Management Services \| IT Managers

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