Helpdesk Multimedia

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May 26, 2012

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Helpdesk Multimedia (View All Report Types)

One-Stop Shop: Best Practices to Streamline your Service Desk sponsored by Nimsoft, Inc. WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. Posted: 05 Jan 2012 \| Premiered: 05 Jan 2012 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services

Simplified Solutions to Common IT Scenarios sponsored by SmartDeploy WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution. Posted: 29 Mar 2012 \| Premiered: 29 Mar 2012 TOPICS: Change Management \| Desktop Applications Management \| Desktop Computer Support \| Desktop Management \| Help Desk Management \| Troubleshooting

Deployment Tool Analysis: Ghost, MDT, Snap Deploy, and SmartDeploy sponsored by SmartDeploy WEBCAST: Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution. Posted: 29 Mar 2012 \| Premiered: 29 Mar 2012 TOPICS: Change Management \| Desktop Applications Management \| Desktop Computer Support \| Desktop Management \| Help Desk Management \| Vendor Selection

Top 10 Things You Need to Know About Red Hat Enterprise Virtualization 3.0 sponsored by Red Hat. WEBCAST: This one hour webinar will focus on the top 10 things you need to know about Red Hat Enterprise Virtualisation 3.0 and why Red Hat is leading the way for virtualisation. Posted: 06 Feb 2012 \| Premiered: 06 Feb 2012 TOPICS: Linux \| Platform as a service \| Server Management \| Server Virtualization \| Systems Integration \| Systems Management

Consolidate, Modernize, Virtualize: An integrated Approach for your Data Center sponsored by HP PODCAST: Access this essential resource to discover how consolidating, modernizing and virtualizing major IT initiatives can help your organization in the long term by drastically improving cost savings, efficiencies, agility, and enterprise business benefits. Posted: 08 Nov 2011 \| Premiered: 08 Nov 2011 TOPICS: Business Management \| Data Center Consolidation \| Data Center Management \| Data Centers \| Server Management \| Server Virtualization \| Systems Management

Storage Solutions: NetApp Testimonial Video sponsored by Intel VIDEOCAST: This video discusses how one organization utilized advanced storage solutions to improve performance levels by 300% and drive customer value. Posted: 06 Apr 2012 \| Premiered: 06 Apr 2012 TOPICS: Data Management \| Data Storage \| IT Management \| Storage Architectures \| Storage Infrastructure \| Storage Management \| Storage Systems

The Network Evolution University: The End-user as a Focal Point Classroom sponsored by SearchNetworking.com VIRTUAL SEMINAR: As your users communicate with customers, partners, or even each other, the exchange of information via various applications is what keeps the business going. The challenge with this practice is ensuring the information and the applications sharing that information is secure. Posted: 22 Mar 2012 \| Premiered: 22 Mar 2012 TOPICS: Mobile Device Management \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Management Protocols \| Network Protocols \| Network Security \| Systems Management \| Wireless Infrastructure

Episode Overview: Top 10 tips for Planning your IT transformation sponsored by HP VIDEO: In today's instant on world, instant results can put your enterprise ahead of the competition. To embrace this new view, enterprise IT must overcome complexity and critical constraints. This resource explores how organizations can meet today’s instant on demands efficiently and cost-effectively. Posted: 07 Oct 2011 \| Premiered: 07 Oct 2011 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Data Center Management \| IT Management \| IT Management Services \| IT Managers

How Would Cloud Help Me sponsored by Hewlett-Packard WEBCAST: Check out this series of webcasts to gain insights on what your cloud delivery options are so you can start enjoying this flexibility environment sooner. Learn about key business challenges that the cloud helps you resolve and discover the significant advantages that deployments can deliver. Posted: 28 Feb 2012 \| Premiered: 28 Feb 2012 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management

Perform better with DevOPs sponsored by Hewlett-Packard Company VIDEO: This exclusive interview with Sr. Systems Manager of Blue Cross Blue Shield Florida, Victor Miller, discusses how Blue Cross Blue Sheild optimized their development and operations with a system that improves collaboration between the teams. Posted: 27 Apr 2012 \| Premiered: 27 Apr 2012 TOPICS: Application Development \| Application Performance Management Software \| Health Care Industry \| Infrastructure Management \| IT Management \| IT Management Services

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