Helpdesk Multimedia

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Jun 20, 2013

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Helpdesk Multimedia (View All Report Types)

Tip #10 Be Ready with Answers Before Users Call sponsored by ORSYP WEBCAST: Access this exclusive webcast to learn how you can take advantage of embedded event escalation so that when your users encounter a problem, they can submit a ticket detailing exactly what is wrong, providing the information IT needs to quickly fix it. Posted: 22 Mar 2013 \| Premiered: Mar 22, 2013 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| Data Center Infrastructure Efficiency \| Data Center Management \| Help Desk Management

Deployment Tool Analysis: Ghost, MDT, Snap Deploy, and SmartDeploy sponsored by SmartDeploy WEBCAST: Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution. Posted: 29 Mar 2012 \| Premiered: Mar 28, 2012 TOPICS: Change Management \| Desktop Applications Management \| Desktop Computer Support \| Desktop Management \| Help Desk Management \| Vendor Selection

Numara Software Webinar - Track It! sponsored by Numara Software WEBCAST: Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. Posted: 08 Jun 2009 \| Premiered: Jun 8, 2009 TOPICS: Compliance (Systems Operations) \| Cost Benefit Analysis \| Desktop Management \| Help Desk Management \| Help Desk Management Services \| Help Desks \| IT Asset Management Software \| IT Best Practices \| IT Service Management

Simplified Solutions to Common IT Scenarios sponsored by SmartDeploy WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution. Posted: 29 Mar 2012 \| Premiered: Mar 28, 2012 TOPICS: Change Management \| Desktop Applications Management \| Desktop Computer Support \| Desktop Management \| Help Desk Management \| Troubleshooting

What is Intel Core vPro Technology sponsored by Intel VIDEO: This short video examines a hardware-assisted approach to PC management. Find out more about this technique and how it can help you properly manage your desktop environment, regardless of system states. Posted: 15 Jun 2012 \| Premiered: 15 Jun 2012 TOPICS: Desktop Computer Support \| Desktop Management \| Hardware \| Help Desk Management \| Help Desk Management Services \| Help Desks \| Systems Management

Customers Choose Oracle for Extreme Data Center Performance sponsored by Oracle Corporation UK Ltd VIDEOCAST: In this brief video, five real-world IT professionals explain why their organizations use Oracle SPARC SuperCluster T4 and Oracle Solaris platform. Watch now to see if your business can achieve the same benefits as your peers. Posted: 13 Dec 2012 \| Premiered: Dec 13, 2012 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| Oracle (Product) \| Server Hardware \| Server Management \| Systems Management

MI University: The Windows Server 2012 Effect on Enterprise Data Center Strategies sponsored by SearchCIO.com VIRTUAL ENVIRONMENT: This classroom examines the effect Windows Server 2012 could have on data centers in the future. Posted: 15 Mar 2013 \| Premiered: 19 Mar 2013 TOPICS: Operating Systems \| Server Management \| Server Software \| Systems Management \| Windows \| Windows Server Software

Dell ProSupport Plus: Going to the Ends of the Earth sponsored by Dell and VMware WEBCAST: In this brief video, explore how Dell ProSupport Plus goes above and beyond the traditional expectations of customer service with round-the-clock support and proactive monitoring, as well as preventative recommendations. Posted: 13 Jun 2013 \| Premiered: Apr 23, 2013 TOPICS: Data Center Management \| Data Centers \| Hardware \| Hardware Management \| IT Infrastructure \| IT Management \| Technical Support Staff \| Troubleshooting

Turn Challenges into a competitive edge sponsored by Hewlett-Packard Limited VIDEO: Access this video to find out how HP will help you solve complex business problems by providing the right cloud solution for you and your organization. Posted: 28 Aug 2012 \| Premiered: 28 Aug 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

InfraStruxure for Small IT Spaces at Schneider Electric sponsored by APC by Schneider Electric VIDEOCAST: Access this video to discover a comprehensive solution that brings together UPS, power distribution and cooling offerings to help you manage small data centres, IT rooms, enterprise branches or network closets. This video outlines a solution that uses virtualisation, unified communication and cloud technologies to simplify these environments. Posted: 05 Nov 2012 \| Premiered: Nov 5, 2012 TOPICS: Data Center Consolidation \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Green Data Center \| Systems Management \| UPS

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