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  Feb 10, 2012
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Help Desk Management

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ALSO CALLED: Helpdesk, Service Desk Management
DEFINITION: This function supports end users in desktop productivity and enterprise applications. This activity is typically internal to an organization.
Help Desk Management Multimedia (View All Report Types)
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One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012
View This Now

TOPICS:  Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | IT Management | IT Management Services | IT Managers | IT Service Centers | IT Service Management | IT Services
Nimsoft, Inc.
1 Match
 
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