European Economic Community Multimedia

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Optimize Business and IT With New Generation Application Lifecycle Management sponsored by SAP Community Network WEBCAST: This webcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO. Posted: 15 Sep 2009 \| Premiered: Sep 30, 2009, 12:00 EDT (16:00 GMT) TOPICS: Application Life-Cycle Management \| Application Life-Cycle Management Software \| Application Monitoring \| Application Security \| Business Continuity Planning \| Continuous Data Protection \| SAP (Product) \| Secure Application Development \| Software Implementation \| Software Quality Assurance \| TCO

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 14 Apr 2009 \| Premiered: Apr 14, 2009 TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience