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Turn your Contact Center from Cost Center to Revenue Generator
sponsored by IBM
WEBCAST: Uncover best practices for delivering a seamless customer experience across multiple touch-points.
Posted: 21 Oct 2014 | Premiered: Oct 21, 2014

IBM

Introducing Avaya Collaborative Cloud
sponsored by Avaya
WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works.
Posted: 30 Apr 2012 | Premiered: Apr 30, 2012

Avaya

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 28 Oct 2011 | Premiered: Oct 28, 2011

Cisco Systems, Inc.

Bringing Personalized Financial Services to Farmers
sponsored by Cisco Systems, Inc.
VIDEOCAST: In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.
Posted: 26 Jun 2008 | Premiered: Jun 26, 2008

Cisco Systems, Inc.

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 08 Sep 2011 | Premiered: Sep 7, 2011

Cisco Systems, Inc.

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Self-Service Strategies That Put Service Relationship Management Into Hyperdrive
sponsored by Hewlett-Packard Company
WEBCAST: Take a look at this exclusive webcast to learn more about implementing effective self-service strategies.
Posted: 28 Aug 2014 | Premiered: Aug 28, 2014

Hewlett-Packard Company

Case study: Benefits of IT operations outsourcing
sponsored by Peak 10
VIDEO: An in-house IT infrastructure is a huge responsibility -- even a burden, especially when you don't have enough IT staff to support it. In this brief video, discover how TexMac turned to outsourcing for their IT operations.
Posted: 09 Oct 2014 | Premiered: 25 Aug 2014

Peak 10

High Performance Mailrooms Cross the Finish Line First
sponsored by Perceptive Software
WEBCAST: Uncover the ins-and-outs of high performance digital mailrooms.
Posted: 03 Jul 2014 | Premiered: Dec 31, 2013

Perceptive Software

Tackling the Challenges of ITSM
sponsored by FrontRange Solutions Inc.
VIDEO: Discover 4 major challenges that are associated with ITSM and how a hybrid solution can tackle them effectively.
Posted: 29 Jul 2014 | Premiered: 02 Jan 2013

FrontRange Solutions Inc.
 
 
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