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40% Boost in Customer Case Deflection: A Case Study
sponsored by Coveo
WEBCAST: Watch this webinar to learn how Brocade was able to boost its case deflection by 40%, and why this supported revenue growth without having to increase the support budget.
Posted: 28 Sep 2016 | Premiered: Sep 28, 2016

Coveo

Taking the First Step Towards Omnichannel? Key Insights From the Experts
sponsored by Genesys
WEBCAST: Omnichannel is the new norm in self-service, but not everyone is quite on board yet. In this webinar, experts including Kate Leggett, vice president and principal analyst at Forrester Research Inc., provide insights into omnichannel opportunities you can approach to improve the experience for your customers.
Posted: 28 Sep 2016 | Premiered: Oct 19, 2016

Genesys

Measuring Customer Support Case Deflection & Self-Service Success
sponsored by Coveo
WEBCAST: Access this webinar to learn how to measure case deflection and self-service success, the differences between the two, and provide customers with the support they expect in order to grow and maintain retention rates.
Posted: 28 Sep 2016 | Premiered: Sep 28, 2016

Coveo

Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

Oracle Corporation

Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Puzzling: Finding the Missing Pieces of your Customer Picture
sponsored by IBM
WEBCAST: In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to predict customer behaviors, improve customer engagement, and more.
Posted: 27 Dec 2013 | Premiered: Sep 3, 2013

IBM

Transitioning to the software defined data center (SDDC)
sponsored by Hewlett Packard Enterprise
WEBCAST: There is a significant investment in the monitoring tools that support your current physical and virtualized infrastructure. This webcast will help you develop tactical and strategic plans for transitioning to the new challenges of managing and optimizing the abstracted infrastructure elements of the SDDC.
Posted: 26 Nov 2013 | Premiered: Nov 26, 2013

Hewlett Packard Enterprise

Unlock the Value of Your Enterprise Apps with Smart Process Apps
sponsored by Fujitsu
WEBCAST: In this webcast, discover how Smart Process apps - designed to support variable, people-intensive, frequently-changing applications - can optimize collaborative business processes in your organization and deliver more value from your existing operations apps.
Posted: 22 Jul 2013 | Premiered: Apr 10, 2013

Fujitsu

SAP ERP: Delivering Employee and Manager Self-Services
sponsored by SAP AG
VIDEO: See how SAP ERP allows employees and managers to create and approve leave requests, empowering staff and boosting productivity and efficiency. Watch the demo.
Posted: 20 Sep 2010 | Premiered: 20 Sep 2010

SAP AG

Enabling the Journey to-IT-as-a-Service
sponsored by Citrix
WEBCAST: This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.
Posted: 06 Nov 2013 | Premiered: Sep 19, 2013

Citrix

Commvault Edge™ Mobile App Demo: Sharing on the Go
sponsored by Commvault
VIDEO: Check out this brief webcast to find out how this mobile app can help you take your work anywhere.
Posted: 06 Feb 2014 | Premiered: 29 Jul 2013

Commvault

What’s New with IBM Cognos Business Intelligence V10.1
sponsored by IBM
PRODUCT DEMO: See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.
Posted: 07 Feb 2011 | Premiered: 07 Feb 2011

IBM

Oracle TBE Performance Management Cloud Service
sponsored by ORACLE APAC
VIDEO: This two-minute video introduces Oracle TBE Performance Management Cloud Service platform and shows how it can take the pain out of the performance review process and make employee reviews run more smoothly, with everyone on the same page in terms of changing objectives and priorities.
Posted: 12 Apr 2013 | Premiered: 12 Apr 2013

ORACLE APAC

Podcast: Intel IT: Best Practices for Operating and Managing our Private Cloud
sponsored by Intel
PODCAST: Listen to this podcast to learn about one cloud platform that enhances traditional benefits and learn how your enterprise can take advantage of immediate provisioning, higher responsiveness, lower business costs and much more.
Posted: 12 Oct 2011 | Premiered: Oct 11, 2011

Intel

APM Overview
sponsored by SolarWinds, Inc.
VIDEO: Join SolarWinds’ Head Geek for a video overview of Orion Application Performance Monitor (APM) module. See how easy it is to monitor, alert, and report on your critical applications and servers with Orion APM’s agentless application monitoring. You will also learn how you can leverage the default component monitors as well as build your own.
Posted: 17 Sep 2009 | Premiered: 17 Sep 2009

SolarWinds, Inc.

Enterprise Messaging Security and Management
sponsored by Symantec Corporation
WEBCAST: Email is a mission-critical application for business and will grow annually 25-30% through 2009. This paper examines how to secure and simplify the management of your messaging infrastructure and ensure the security your electronic communic...
Posted: 16 Oct 2006 | Premiered: Oct 16, 2006

Symantec Corporation

Video: The All New 2010 Intel Core Processor Family for Business PCs-- Deploy with Confidence
sponsored by Intel
VIDEO: Watch this brief video to learn how the 2010 Intel Core Processor family prepares your business for today's needs and for tomorrow.
Posted: 27 Sep 2010 | Premiered: 27 Sep 2010

Intel

Cloud Computing: An Agile Approach to IT
sponsored by Hitachi Data Systems
VIDEO: In this video, learn how to securely virtualize IT assets into consolidated, easy to manage server and storage resources that can be provisioned as needed to support a wide range of applications and data types from a single, integrated infrastructure that is secure, reliable, scalable, cost-effective and agile in the face of changing demands.
Posted: 02 Feb 2010 | Premiered: 02 Feb 2010

Hitachi Data Systems

Oracle HR Analytics: Driving Return on Human Capital Investment
sponsored by ORACLE APAC
PODCAST: In this podcast, you'll hear from Lexy Martin, the director of Research and Analytics for CedarCrestone, and the author of a recent, in-depth Oracle white paper on HR Analytics, as she talks about current trends in HR and how firms are using analytics to gain insights on their HR operations and performance.
Posted: 22 Mar 2011 | Premiered: Mar 21, 2011

ORACLE APAC

New Intelligence for a Smarter Planet for CIOs
sponsored by IBM India Pvt. Ltd
VIDEO: How do we make sense of rapidly growing amounts of business data? IBM is helping CIOs take control of their data and turn it into not just organized information, but actionable intelligence. Access this video to learn more.
Posted: 13 Dec 2010 | Premiered: 13 Dec 2010

IBM India Pvt. Ltd

2008 Verizon Business Data Breach Investigations Report
sponsored by Verizon Business
WEBCAST: Check out this webcast to learn about the critical trends in data theft and learn about strategies for increasing your company's data security against internal and external attacks.
Posted: 10 Jun 2008 | Premiered: Jun 19, 2008, 10:00 EDT (14:00 GMT)

Verizon Business

Upcoming Live Expert Chat: Virtualizing Business-Critical Applications
sponsored by VMware, Inc.
WEBCAST: In this chat with VMware experts, learn about application performance considerations, best practices and use cases for deploying Tier 1 applications on VMware. Please join us during the live chat on October 26 from 11am-2pm ET
Posted: 14 Oct 2010 | Premiered: Oct 26, 2010, 11:00 EDT (15:00 GMT)

VMware, Inc.

Guarantee Application Performance with Dynamic Hybrid Networking
sponsored by IPANEMA TECHNOLOGIES
WEBCAST: Gain expert insight to a dynamic hybrid networking system and uncover how this platform enables IT to regulate bandwidth usage by application while offering streamlined management to ensure optimal application performance.
Posted: 26 Sep 2013 | Premiered: Sep 26, 2013

IPANEMA TECHNOLOGIES

Sophos EndUser Protection Overview
sponsored by Sophos, Inc.
VIDEO: This two-minute video details an endpoint security solution that makes it easy to protect your end-users, regardless of which device – or how many devices – they leverage.
Posted: 09 May 2013 | Premiered: 10 Jan 2013

Sophos, Inc.

Application Performance for Business Efficiency
sponsored by IPANEMA TECHNOLOGIES
VIDEO: This quick video reveals how you can regain control of your network and the applications using it with an innovative application performance management solution.
Posted: 29 Aug 2013 | Premiered: 29 Aug 2013

IPANEMA TECHNOLOGIES

Video: Carnival Cruise Lines Case Study
sponsored by Dell, Inc.
VIDEO: This video tells how Carnival Cruise Lines reduced their datacenter footprint, achieving more efficient IT infrastructure and EqualLogic, PowerEdge servers and VMware, and discusses Carnival's deployment of Oracle data warehouse on EqualLogic PS6010 arrays.
Posted: 03 May 2011 | Premiered: 03 May 2011

Dell, Inc.

Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
VIDEO: The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
Posted: 10 Jun 2009 | Premiered: 10 Jun 2009

Oracle Corporation

Home Suite Home
sponsored by Avaya
VIDEOCAST: This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.
Posted: 01 Sep 2011 | Premiered: Sep 1, 2011

Avaya
 
 
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