Business of Information Technology  >   Business Processes  >   Customer Service  >  

Employee Self-service

RSS Feed    Add to Google    Add to My Yahoo!
Employee Self-serviceMultimedia (View All Report Types)
 
Increase Customer Engagement Through Transparency - Give Customers the Power to Access Their Own Statements, Bills and Records
sponsored by IBM
VIDEO: In this webinar, Forrester research analyst Craig Le Clair examines best practices for providing customers with secure, reliable access to their own statements and bills in order to create the kind of business transparency that leads to deeper customer engagement.
Posted: 30 Jul 2014 | Premiered: 30 Jul 2014

IBM

Great Customer Service Takes off at WestJet
sponsored by IBM
VIDEO: Learn why WestJet turned to IBM Security Identity and Access Management to gain a better understanding of its guests.
Posted: 09 Oct 2014 | Premiered: 24 Oct 2013

IBM

IBM Content Manager OnDemand Drives Customer Engagement to Increase Satisfaction, Raise ROI
sponsored by IBM
WEBCAST: This exclusive video covers an on-demand content management solution that can help you create positive customer engagement.
Posted: 31 Jul 2014 | Premiered: Nov 25, 2013

IBM

Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

Oracle Corporation

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

Case Study: RedHat Implements Automated Payroll Services Application
sponsored by ServiceNow
WEBCAST: In this case study, discover how RedHat Software was able to implement a payroll service management solution that created an automated and scalable payroll system.
Posted: 04 Sep 2014 | Premiered: Jul 30, 2014

ServiceNow

Creating Outstanding Customer Experiences
sponsored by Adapt Services
WEBCAST: This important webcast covers how the cloud can help you deliver the best possible customer service and quickest delivery.
Posted: 13 Aug 2014 | Premiered: Feb 12, 2014

Adapt Services

Kofax Mobile Capture - Features and Benefits of Real-Time Mobile Engagement
sponsored by Kofax, Inc.
WEBCAST: In this video, learn about Kofax Mobile Capture, which allows you to take a photo, and that information is instantly inserted into the appropriate business process. Discover how this innovative technology ensures the highest quality faster and at a lower cost, and extracts more valuable data so customer engagement is also enhanced.
Posted: 31 Mar 2014 | Premiered: Oct 7, 2013

Kofax, Inc.

Improve payroll: Can the cloud help?
sponsored by Workday
VIDEO: Learn about the solution that takes advantage of SaaS software to improve the payroll process.
Posted: 08 Sep 2014 | Premiered: 16 Dec 2011

Workday

Learn How Organizations are Transforming HR with the Cloud
sponsored by Workday
WEBCAST: View the following webinar to learn how organizations are transforming HR with the cloud. Uncover how to enable better collaboration, handle a more complex workforce, improve visibility, and more. Also hear from leading companies and the strategies they use to make these transformations happen.
Posted: 26 Mar 2014 | Premiered: Mar 26, 2014

Workday

Dell Higher Education Solutions Guide
sponsored by Dell, Inc. and Intel®
VIDEO: Accessing network data from remote locations anywhere is no longer a luxury, but an expectation.  End-users expect to not only have the same experience from the network in a mobile setting, but also expect a fast and secure connection.
Posted: 19 Sep 2014 | Premiered: 22 Sep 2014

Dell, Inc. and Intel®

Outsourcing Infrastructure: An Insightful TCO Analysis of On-Premise vs. Outsourced Workloads
sponsored by Rackspace
WEBCAST: This exclusive whitepaper will help you make an informed decision on whether or not you should outsource your IT services.
Posted: 18 Jun 2014 | Premiered: Jun 18, 2014

Rackspace

SAP ERP: Delivering Employee and Manager Self-Services
sponsored by SAP AG
VIDEO: See how SAP ERP allows employees and managers to create and approve leave requests, empowering staff and boosting productivity and efficiency. Watch the demo.
Posted: 20 Sep 2010 | Premiered: 20 Sep 2010

SAP AG

Using Oracle BI with Oracle E-Business Suite
sponsored by Noetix Corporation
WEBCAST: This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.
Posted: 18 Aug 2008 | Premiered: Aug 18, 2008

Noetix Corporation

Enabling the Journey to-IT-as-a-Service
sponsored by Citrix
WEBCAST: This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.
Posted: 06 Nov 2013 | Premiered: Sep 19, 2013

Citrix

What’s New with IBM Cognos Business Intelligence V10.1
sponsored by IBM
PRODUCT DEMO: See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.
Posted: 07 Feb 2011 | Premiered: 07 Feb 2011

IBM

Oracle TBE Performance Management Cloud Service
sponsored by ORACLE APAC
VIDEO: This two-minute video introduces Oracle TBE Performance Management Cloud Service platform and shows how it can take the pain out of the performance review process and make employee reviews run more smoothly, with everyone on the same page in terms of changing objectives and priorities.
Posted: 12 Apr 2013 | Premiered: 12 Apr 2013

ORACLE APAC

APM Overview
sponsored by SolarWinds, Inc.
VIDEO: Join SolarWinds’ Head Geek for a video overview of Orion Application Performance Monitor (APM) module. See how easy it is to monitor, alert, and report on your critical applications and servers with Orion APM’s agentless application monitoring. You will also learn how you can leverage the default component monitors as well as build your own.
Posted: 17 Sep 2009 | Premiered: 17 Sep 2009

SolarWinds, Inc.

Sophos EndUser Protection Overview
sponsored by Sophos, Inc.
VIDEO: This two-minute video details an endpoint security solution that makes it easy to protect your end-users, regardless of which device – or how many devices – they leverage.
Posted: 09 May 2013 | Premiered: 10 Jan 2013

Sophos, Inc.

Getting Ready for BlackBerry Enterprise Service 10.2
sponsored by BlackBerry
WEBCAST: This exclusive video examines how your organization can get your system ready for one of the latest mobile management tools, detailing what steps you can take to ensure that your transition is seamless, simple and pain-free.
Posted: 11 Dec 2013 | Premiered: Dec 11, 2013

BlackBerry

Home Suite Home
sponsored by Avaya
VIDEOCAST: This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.
Posted: 01 Sep 2011 | Premiered: Sep 1, 2011

Avaya

Web Security – Virtual Appliance
sponsored by Cisco Systems, Inc.
WEBCAST: Watch this webcast to see how you can best protect your Web-accessible assets with a strong protection solution that ensures security wherever your data goes.
Posted: 22 Apr 2014 | Premiered: Apr 22, 2014

Cisco Systems, Inc.

Deploying BlackBerry Enterprise Server Express
sponsored by BlackBerry
WEBCAST: Learn how BlackBerry® Enterprise Server Express can help you get the most out of your BlackBerry® smartphone. From smartphone applications to help you do more of what you love, to connecting you to business applications.
Posted: 27 Mar 2010 | Premiered: Mar 27, 2010

BlackBerry

HIPAA Compliance Statement
sponsored by TigerText, Inc.
WEBCAST: This white paper presents a simple, secure mobile platform that enables your healthcare facility with text messaging capabilities that remain in compliance with HIPAA.
Posted: 14 Apr 2014 | Premiered: Apr 14, 2014

TigerText, Inc.

Enterprise Messaging Security and Management
sponsored by Symantec Corporation
WEBCAST: Email is a mission-critical application for business and will grow annually 25-30% through 2009. This paper examines how to secure and simplify the management of your messaging infrastructure and ensure the security your electronic communic...
Posted: 16 Oct 2006 | Premiered: Oct 16, 2006

Symantec Corporation

Oracle HR Analytics: Driving Return on Human Capital Investment
sponsored by ORACLE APAC
PODCAST: In this podcast, you'll hear from Lexy Martin, the director of Research and Analytics for CedarCrestone, and the author of a recent, in-depth Oracle white paper on HR Analytics, as she talks about current trends in HR and how firms are using analytics to gain insights on their HR operations and performance.
Posted: 22 Mar 2011 | Premiered: Mar 21, 2011

ORACLE APAC

Cloud Computing: An Agile Approach to IT
sponsored by Hitachi Data Systems
VIDEO: In this video, learn how to securely virtualize IT assets into consolidated, easy to manage server and storage resources that can be provisioned as needed to support a wide range of applications and data types from a single, integrated infrastructure that is secure, reliable, scalable, cost-effective and agile in the face of changing demands.
Posted: 02 Feb 2010 | Premiered: 02 Feb 2010

Hitachi Data Systems

New Intelligence for a Smarter Planet for CIOs
sponsored by IBM India Pvt. Ltd
VIDEO: How do we make sense of rapidly growing amounts of business data? IBM is helping CIOs take control of their data and turn it into not just organized information, but actionable intelligence. Access this video to learn more.
Posted: 13 Dec 2010 | Premiered: 13 Dec 2010

IBM India Pvt. Ltd
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement