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Modern Relationships: Predictive Analytics, Machine Learning and Meaningful Customer Relationships
sponsored by Zendesk
VIDEO: Join Jason Maynard, Director of Data and Analytics, and Dave Dyson, Senior Customer Service Evangelist to learn how machine learning can help improve your customer relationships, and how predictive analytics can further improve support and raise customer satisfaction.
Posted: 19 Apr 2017 | Premiered: 30 Dec 2016

Zendesk

The Uncomfortable Truth About the State of Customer Experience Transformation
sponsored by Genesys
VIDEO: How is customer experience changing? View this webinar, featuring data from the 2017 Global Customer Experience (CX) Benchmarking Report, to learn how well organizations are doing in their digital transformation journey to omnichannel CX. Discover the top 5 trends from the report and more.
Posted: 24 May 2017 | Premiered: 24 May 2017

Genesys

From Cost Center to Profit Center: The Potential ROI of Zendesk
sponsored by Zendesk
WEBCAST: In this 30 minute webinar, Forrester Senior Analyst, Ian Jacobs, discusses the financial impact of Zendesk, a study conducted by Forrester Consulting that examines the costs and benefits of Zendesk to reveal its ROI over a three year period.
Posted: 19 Apr 2017 | Premiered: Jan 31, 2017

Zendesk

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

Oracle Corporation

Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

Transitioning to the software defined data center (SDDC)
sponsored by Hewlett Packard Enterprise
WEBCAST: There is a significant investment in the monitoring tools that support your current physical and virtualized infrastructure. This webcast will help you develop tactical and strategic plans for transitioning to the new challenges of managing and optimizing the abstracted infrastructure elements of the SDDC.
Posted: 26 Nov 2013 | Premiered: Nov 26, 2013

Hewlett Packard Enterprise

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management
sponsored by KANA
WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.
Posted: 22 Jun 2012 | Premiered: Jun 22, 2012

KANA

How to Make Better Business Decisions in Less Time
sponsored by IBM
VIDEO: This brief video demonstrates how you can use mobile-accessible business analytics to capture fleeting opportunities, address risk, and get better business outcomes. Learn how you can boost performance management so your enterprise can be more agile, profitable, and innovative.
Posted: 17 Dec 2015 | Premiered: 30 Mar 2015

IBM

Webcast: Maximizing Workforce Management with Best-of-Breed Solutions
sponsored by Kronos Incorporated
WEBCAST: Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This webcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.
Posted: 05 Mar 2010 | Premiered: Mar 25, 2010, 14:00 EDT (18:00 GMT)

Kronos Incorporated

Podcast: Maximizing Workforce Management with Best-of Breed Solutions
sponsored by Kronos Incorporated
PODCAST: Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This podcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.
Posted: 25 Mar 2010 | Premiered: Mar 25, 2010

Kronos Incorporated

Join SafeNet Authentication Free Trial
sponsored by SafeNet Asia Ltd
TRIAL SOFTWARE: Experience low-maintenance and low-cost authorization controls by downloading your free 30-day trial of SafeNet Authentication Service, a cloud-based solution featuring token and self-service capabilities.
Posted: 10 Jan 2014 | Premiered: 10 Jan 2014

SafeNet Asia Ltd

SAP ERP: Delivering Employee and Manager Self-Services
sponsored by SAP AG
VIDEO: See how SAP ERP allows employees and managers to create and approve leave requests, empowering staff and boosting productivity and efficiency. Watch the demo.
Posted: 20 Sep 2010 | Premiered: 20 Sep 2010

SAP AG

Enabling the Journey to-IT-as-a-Service
sponsored by Citrix
WEBCAST: This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.
Posted: 06 Nov 2013 | Premiered: Sep 19, 2013

Citrix

Commvault Edge™ Mobile App Demo: Sharing on the Go
sponsored by Commvault
VIDEO: Check out this brief webcast to find out how this mobile app can help you take your work anywhere.
Posted: 06 Feb 2014 | Premiered: 29 Jul 2013

Commvault

What’s New with IBM Cognos Business Intelligence V10.1
sponsored by IBM
PRODUCT DEMO: See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.
Posted: 07 Feb 2011 | Premiered: 07 Feb 2011

IBM

Oracle TBE Performance Management Cloud Service
sponsored by ORACLE APAC
VIDEO: This two-minute video introduces Oracle TBE Performance Management Cloud Service platform and shows how it can take the pain out of the performance review process and make employee reviews run more smoothly, with everyone on the same page in terms of changing objectives and priorities.
Posted: 12 Apr 2013 | Premiered: 12 Apr 2013

ORACLE APAC

APM Overview
sponsored by SolarWinds, Inc.
VIDEO: Join SolarWinds’ Head Geek for a video overview of Orion Application Performance Monitor (APM) module. See how easy it is to monitor, alert, and report on your critical applications and servers with Orion APM’s agentless application monitoring. You will also learn how you can leverage the default component monitors as well as build your own.
Posted: 17 Sep 2009 | Premiered: 17 Sep 2009

SolarWinds, Inc.

Podcast: Intel IT: Best Practices for Operating and Managing our Private Cloud
sponsored by Intel
PODCAST: Listen to this podcast to learn about one cloud platform that enhances traditional benefits and learn how your enterprise can take advantage of immediate provisioning, higher responsiveness, lower business costs and much more.
Posted: 12 Oct 2011 | Premiered: Oct 11, 2011

Intel

Enterprise Messaging Security and Management
sponsored by Symantec Corporation
WEBCAST: Email is a mission-critical application for business and will grow annually 25-30% through 2009. This paper examines how to secure and simplify the management of your messaging infrastructure and ensure the security your electronic communic...
Posted: 16 Oct 2006 | Premiered: Oct 16, 2006

Symantec Corporation

Video: The All New 2010 Intel Core Processor Family for Business PCs-- Deploy with Confidence
sponsored by Intel
VIDEO: Watch this brief video to learn how the 2010 Intel Core Processor family prepares your business for today's needs and for tomorrow.
Posted: 27 Sep 2010 | Premiered: 27 Sep 2010

Intel

Oracle HR Analytics: Driving Return on Human Capital Investment
sponsored by ORACLE APAC
PODCAST: In this podcast, you'll hear from Lexy Martin, the director of Research and Analytics for CedarCrestone, and the author of a recent, in-depth Oracle white paper on HR Analytics, as she talks about current trends in HR and how firms are using analytics to gain insights on their HR operations and performance.
Posted: 22 Mar 2011 | Premiered: Mar 21, 2011

ORACLE APAC

New Intelligence for a Smarter Planet for CIOs
sponsored by IBM India Pvt. Ltd
VIDEO: How do we make sense of rapidly growing amounts of business data? IBM is helping CIOs take control of their data and turn it into not just organized information, but actionable intelligence. Access this video to learn more.
Posted: 13 Dec 2010 | Premiered: 13 Dec 2010

IBM India Pvt. Ltd

2008 Verizon Business Data Breach Investigations Report
sponsored by Verizon Business
WEBCAST: Check out this webcast to learn about the critical trends in data theft and learn about strategies for increasing your company's data security against internal and external attacks.
Posted: 10 Jun 2008 | Premiered: Jun 19, 2008, 10:00 EDT (14:00 GMT)

Verizon Business

Upcoming Live Expert Chat: Virtualizing Business-Critical Applications
sponsored by VMware, Inc.
WEBCAST: In this chat with VMware experts, learn about application performance considerations, best practices and use cases for deploying Tier 1 applications on VMware. Please join us during the live chat on October 26 from 11am-2pm ET
Posted: 14 Oct 2010 | Premiered: Oct 26, 2010, 11:00 EDT (15:00 GMT)

VMware, Inc.

Video: Carnival Cruise Lines Case Study
sponsored by DellEMC and Intel®
VIDEO: This video tells how Carnival Cruise Lines reduced their datacenter footprint, achieving more efficient IT infrastructure and EqualLogic, PowerEdge servers and VMware, and discusses Carnival's deployment of Oracle data warehouse on EqualLogic PS6010 arrays.
Posted: 03 May 2011 | Premiered: 03 May 2011

DellEMC and Intel®

Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
VIDEO: The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
Posted: 10 Jun 2009 | Premiered: 10 Jun 2009

Oracle Corporation

Desktop Management Made Easy with VMware Horizon View and Mirage
sponsored by VMware, Inc.
VIDEO: This webcast examines a tool that ensures mobile users can work productively from home or on the go, while also ensuring the corporate environment remains manageable and secure.
Posted: 26 Feb 2014 | Premiered: 26 Feb 2014

VMware, Inc.
 
 
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