Business of Information Technology  >   Business Processes  >   Customer Service  >  

Employee Self-service

RSS Feed    Add to Google    Add to My Yahoo!
Employee Self-service Multimedia (View All Report Types)
Webinar: Simplify Customer Interactions with Policy Automation
sponsored by Oracle Corporation
WEBCAST: In this webinar Oracle experts Timothy Doherty and Harriet Franklin explain how to empower your customers and employees. Access now to hear from Hanno Hesse about how one platform has empowered customers.
Posted: 23 Sep 2015 | Premiered: Aug 25, 2015

Oracle Corporation

Modern Customer Service with Cloud Services
sponsored by Oracle Corporation
VIDEO: Expectations for customer service are high and with a multitude of channels, it can become increasingly difficult to offer consistent, high quality customer service. This video explains how a flexible cloud service can help deliver exceptional customer service anytime, anywhere and through various channels and encourage self-service online.
Posted: 15 Sep 2015 | Premiered: 03 Feb 2015

Oracle Corporation

IBM helps TD Bank get social
sponsored by IBM
VIDEO: TD Bank recently implemented IBM Connections to facilitate instant social communication and collaboration between its employees who are spread across North America.
Posted: 22 Jan 2015 | Premiered: 22 Jan 2015


The Service Cloud in Action: Empower Call Center Teams and Customers
sponsored by Oracle Corporation
VIDEO: This video shows the many ways in which service clouds can assist in providing a complete customer service management approach across both assisted and self-service channels. Learn how cloud services can ensure your customers find the right answers quickly, wherever they are, and how you can better equip your customer support team.
Posted: 15 Sep 2015 | Premiered: 03 Jun 2015

Oracle Corporation

Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

Oracle Corporation

IBM ExperienceOne: Continuous engagement at Greenwheels
sponsored by IBM
VIDEO: This video demonstration examines how IBM ExperienceOne helps organizations attract, engage and maximize the lifetime value of customers by enriching the ways they access product information and interact with your company digitally.
Posted: 21 Jan 2015 | Premiered: 21 Jan 2015


How Will Digital Transformation and the New Style of IT Impact Your Business?
sponsored by Hewlett-Packard Enterprise
VIDEO: In this video, Paul Evans, an expert on application transformation at HP, explains the keys to keeping pace with growing end user expectations for instantaneous, relevant, and robust customer experiences.
Posted: 15 Apr 2015 | Premiered: 30 Dec 2014

Hewlett-Packard Enterprise

Learn How Organizations are Transforming HR with the Cloud
sponsored by Workday
WEBCAST: View the following webinar to learn how organizations are transforming HR with the cloud. Uncover how to enable better collaboration, handle a more complex workforce, improve visibility, and more. Also hear from leading companies and the strategies they use to make these transformations happen.
Posted: 26 Mar 2014 | Premiered: Mar 26, 2014


Commvault Edge™ Mobile App Demo: Sharing on the Go
sponsored by Commvault
VIDEO: Check out this brief webcast to find out how this mobile app can help you take your work anywhere.
Posted: 06 Feb 2014 | Premiered: 29 Jul 2013


SAP ERP: Delivering Employee and Manager Self-Services
sponsored by SAP AG
VIDEO: See how SAP ERP allows employees and managers to create and approve leave requests, empowering staff and boosting productivity and efficiency. Watch the demo.
Posted: 20 Sep 2010 | Premiered: 20 Sep 2010


Enabling the Journey to-IT-as-a-Service
sponsored by Citrix
WEBCAST: This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.
Posted: 06 Nov 2013 | Premiered: Sep 19, 2013


What’s New with IBM Cognos Business Intelligence V10.1
sponsored by IBM
PRODUCT DEMO: See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.
Posted: 07 Feb 2011 | Premiered: 07 Feb 2011


Oracle TBE Performance Management Cloud Service
sponsored by ORACLE APAC
VIDEO: This two-minute video introduces Oracle TBE Performance Management Cloud Service platform and shows how it can take the pain out of the performance review process and make employee reviews run more smoothly, with everyone on the same page in terms of changing objectives and priorities.
Posted: 12 Apr 2013 | Premiered: 12 Apr 2013


APM Overview
sponsored by SolarWinds, Inc.
VIDEO: Join SolarWinds’ Head Geek for a video overview of Orion Application Performance Monitor (APM) module. See how easy it is to monitor, alert, and report on your critical applications and servers with Orion APM’s agentless application monitoring. You will also learn how you can leverage the default component monitors as well as build your own.
Posted: 17 Sep 2009 | Premiered: 17 Sep 2009

SolarWinds, Inc.

Getting Ready for BlackBerry Enterprise Service 10.2
sponsored by BlackBerry
WEBCAST: This exclusive video examines how your organization can get your system ready for one of the latest mobile management tools, detailing what steps you can take to ensure that your transition is seamless, simple and pain-free.
Posted: 11 Dec 2013 | Premiered: Dec 11, 2013


Enterprise Messaging Security and Management
sponsored by Symantec Corporation
WEBCAST: Email is a mission-critical application for business and will grow annually 25-30% through 2009. This paper examines how to secure and simplify the management of your messaging infrastructure and ensure the security your electronic communic...
Posted: 16 Oct 2006 | Premiered: Oct 16, 2006

Symantec Corporation

Oracle HR Analytics: Driving Return on Human Capital Investment
sponsored by ORACLE APAC
PODCAST: In this podcast, you'll hear from Lexy Martin, the director of Research and Analytics for CedarCrestone, and the author of a recent, in-depth Oracle white paper on HR Analytics, as she talks about current trends in HR and how firms are using analytics to gain insights on their HR operations and performance.
Posted: 22 Mar 2011 | Premiered: Mar 21, 2011


Cloud Computing: An Agile Approach to IT
sponsored by Hitachi Data Systems
VIDEO: In this video, learn how to securely virtualize IT assets into consolidated, easy to manage server and storage resources that can be provisioned as needed to support a wide range of applications and data types from a single, integrated infrastructure that is secure, reliable, scalable, cost-effective and agile in the face of changing demands.
Posted: 02 Feb 2010 | Premiered: 02 Feb 2010

Hitachi Data Systems

New Intelligence for a Smarter Planet for CIOs
sponsored by IBM India Pvt. Ltd
VIDEO: How do we make sense of rapidly growing amounts of business data? IBM is helping CIOs take control of their data and turn it into not just organized information, but actionable intelligence. Access this video to learn more.
Posted: 13 Dec 2010 | Premiered: 13 Dec 2010

IBM India Pvt. Ltd

2008 Verizon Business Data Breach Investigations Report
sponsored by Verizon Business
WEBCAST: Check out this webcast to learn about the critical trends in data theft and learn about strategies for increasing your company's data security against internal and external attacks.
Posted: 10 Jun 2008 | Premiered: Jun 19, 2008, 10:00 EDT (14:00 GMT)

Verizon Business

Upcoming Live Expert Chat: Virtualizing Business-Critical Applications
sponsored by VMware, Inc.
WEBCAST: In this chat with VMware experts, learn about application performance considerations, best practices and use cases for deploying Tier 1 applications on VMware. Please join us during the live chat on October 26 from 11am-2pm ET
Posted: 14 Oct 2010 | Premiered: Oct 26, 2010, 11:00 EDT (15:00 GMT)

VMware, Inc.

Guarantee Application Performance with Dynamic Hybrid Networking
WEBCAST: Gain expert insight to a dynamic hybrid networking system and uncover how this platform enables IT to regulate bandwidth usage by application while offering streamlined management to ensure optimal application performance.
Posted: 26 Sep 2013 | Premiered: Sep 26, 2013


Sophos EndUser Protection Overview
sponsored by Sophos, Inc.
VIDEO: This two-minute video details an endpoint security solution that makes it easy to protect your end-users, regardless of which device – or how many devices – they leverage.
Posted: 09 May 2013 | Premiered: 10 Jan 2013

Sophos, Inc.

Application Performance for Business Efficiency
VIDEO: This quick video reveals how you can regain control of your network and the applications using it with an innovative application performance management solution.
Posted: 29 Aug 2013 | Premiered: 29 Aug 2013


Video: Carnival Cruise Lines Case Study
sponsored by Dell, Inc.
VIDEO: This video tells how Carnival Cruise Lines reduced their datacenter footprint, achieving more efficient IT infrastructure and EqualLogic, PowerEdge servers and VMware, and discusses Carnival's deployment of Oracle data warehouse on EqualLogic PS6010 arrays.
Posted: 03 May 2011 | Premiered: 03 May 2011

Dell, Inc.

Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
VIDEO: The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
Posted: 10 Jun 2009 | Premiered: 10 Jun 2009

Oracle Corporation
Visit - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement