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Tips from the Trade – Competing on Web Analytics
sponsored by SAS
WEBCAST: The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics.
Posted: 20 Aug 2009 | Premiered: Aug 20, 2009


Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online
sponsored by Microsoft
VIDEO: Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.
Posted: 23 Aug 2010 | Premiered: 23 Aug 2010


TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

How to Improve Migrations with User and Desktop Virtualization
sponsored by AppSense
VIDEO: Watch this quick video to learn how user and desktop virtualization can not only help make Windows 7 migration simpler, but can make management easier for your IT department while creating a much better user experience.
Posted: 27 Jul 2013 | Premiered: 27 Jul 2013


Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing
sponsored by Infor CRM
VIDEO: This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

Infor CRM

STW Group Securely Manages Its National Network
sponsored by Palo Alto Networks
WEBCAST: In this case study, Tom Ceglarek, Chief Information Officer at STW Group, examines how STW securely managed their explosive growth of video and applications across its national network. Learn how to employ next-generation firewalls with parallel code to take your security to the next level.
Posted: 16 Oct 2015 | Premiered: Oct 16, 2015

Palo Alto Networks

Free 30-Day Trial: Quark Brand Manager
sponsored by Quark Software
TRIAL SOFTWARE: Access this page to learn more about key features and register for a free 30-day trial of Quark Brand Manager.  40 users included (additional users available).
Posted: 09 Mar 2012 | Premiered: 09 Mar 2012

Quark Software

Applying Business Analytics Webinar Series - Got Bad Data? Part 3
sponsored by SAS
WEBCAST: Tune in to this Webinar to find out how data quality influences the effectiveness of predictive analytics and forecasting. You’ll learn how to go beyond name and address matching to realize the potential of numerical data quality, how to overcome insufficient yet relevant data from your predictive and forecasting models, and more.
Posted: 09 Apr 2010 | Premiered: Apr 9, 2010


Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Customer experience success in the age of mobile
sponsored by Hewlett-Packard Enterprise
WEBCAST: This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base.
Posted: 10 Feb 2014 | Premiered: Feb 10, 2014

Hewlett-Packard Enterprise

Managing the Customer Experience
sponsored by SearchCRM
VIRTUAL ENVIRONMENT: This classroom explores important trends in managing the customer experience, including how to successfully implement a social media strategy and as well as how to measure the success of a digital content marketing strategy.
Posted: 02 Oct 2013 | Premiered: 02 Oct 2013


3 Ways to Power Workplace Collaboration and Mobility
sponsored by Oracle Corporation
WEBCAST: This webcast explores 3 ways you can power workplace collaboration and mobility to engage employees and drive productivity. Tune in to see how cloud strategies can enable better collaboration for the modern enterprise.
Posted: 20 Nov 2015 | Premiered: Nov 20, 2015

Oracle Corporation

Digital Customer Experience – HP Partners point of view
sponsored by Hewlett-Packard Enterprise
WEBCAST: This brief video explores how companies can have a longer and more meaningful connection with their customers.
Posted: 12 Feb 2014 | Premiered: Oct 14, 2013

Hewlett-Packard Enterprise

How Will Digital Transformation and the New Style of IT Impact Your Business?
sponsored by Hewlett-Packard Enterprise
VIDEO: In this video, Paul Evans, an expert on application transformation at HP, explains the keys to keeping pace with growing end user expectations for instantaneous, relevant, and robust customer experiences.
Posted: 15 Apr 2015 | Premiered: 30 Dec 2014

Hewlett-Packard Enterprise

Exceptional Customer Experiences: One Platform for Every Communication Channel
sponsored by IBM
VIDEO: The following video demo highlights how a fictional company, Greenwell Financial, used IBM's Digital Experience platform to create market-leading customer experiences. Additionally, this demo explores new features coming in the platform such as renditions, new integrations, and more.
Posted: 16 Sep 2014 | Premiered: 16 Sep 2014


Helping Clients Develop Best in Class End-to-End Experience for their Customers
sponsored by Hewlett-Packard Enterprise
WEBCAST: This brief video highlights some best practices when it comes to CEM strategies and how you can make your customer feel like a person, not just a number online.
Posted: 12 Feb 2014 | Premiered: Oct 22, 2013

Hewlett-Packard Enterprise

Webcast -The Business Value of Creating Exceptional Digital Experiences-Findings from IDC
sponsored by IBM
WEBCAST: Tune into the following webcast to hear from Melissa Webster, Program Vice President of Content and Digital Media Technologies for IDC and Anthony Fiorot, WW Portals and Digital Experience Solution Sales Leader for IBM Software Group as they review the findings of IDC's recent analytical report on delivering exceptional customer experiences.
Posted: 16 Sep 2014 | Premiered: Sep 16, 2014


Digital Experience on Cloud: Accelerating Speed-to-Market and Reducing Cost
sponsored by IBM
WEBCAST: Watch this exclusive webinar to learn more about how you can accelerate speed-to-market and reduce costs in your organization by using cloud technology. Discover how cloud technology can create exceptional user experiences by enabling easy agent access to customer records.
Posted: 24 Mar 2015 | Premiered: Dec 31, 2014


IBM ExperienceOne: Continuous engagement at Greenwheels
sponsored by IBM
VIDEO: This video demonstration examines how IBM ExperienceOne helps organizations attract, engage and maximize the lifetime value of customers by enriching the ways they access product information and interact with your company digitally.
Posted: 21 Jan 2015 | Premiered: 21 Jan 2015


Seize the power of connected intelligence
sponsored by Hewlett-Packard Enterprise
WEBCAST: This brief webcast demonstrates how with connected intelligence, IT leaders will be able to proactively manage information related risk, enhance customer experiences, optimize business performance, and discover new market opportunities.
Posted: 07 Sep 2012 | Premiered: Sep 7, 2012

Hewlett-Packard Enterprise

Why Innovation Matters: Discussing 8x8's Patents and Technologies
sponsored by 8x8, Inc.
VIDEO: Watch this informative webcast to hear executives from 8x8 reflect on their culture of innovation and discuss why it matters to customers and to the cloud communications industry. You'll find out how their patents and technologies have changed the business communications market.
Posted: 23 Nov 2015 | Premiered: 22 Jan 2015

8x8, Inc.

Integrating Predictive Capabilities to Unlock the Hidden Value of your Data
sponsored by IBM
WEBCAST: The following demo describes business analytics in action. Explore which capabilities comprise a good customer relations strategy, including customer analytics dashboards, customer retention analysis, and more.
Posted: 12 Jun 2015 | Premiered: Nov 15, 2013


Changes in Financial Management Systems and Regulations
sponsored by Workday
WEBCAST: Watch this in-depth webcast to find out about the changes in financial management systems and regulations.
Posted: 21 Apr 2014 | Premiered: Feb 12, 2014


Enterprise Content Management Strategies and Best Practices Classroom
sponsored by SearchContentManagement
VIRTUAL ENVIRONMENT: This virtual classroom will provide IT, content management and business professionals with insight and advice on how to deploy effective enterprise content management, Web content management and digital asset management systems, both on-premises and in the cloud.
Posted: 17 Jul 2013 | Premiered: 17 Jul 2013


The Digital Revolution, Simplified: Reinventing Mobile App Development with the Cloud
sponsored by Oracle Corporation
WEBCAST: This webcast previews a platform for cloud-based, backend mobile services that makes app development quicker, secure and easier to deploy. View now to access a strategy that offers rich mobile analytics, enabling enterprises to make smart business decisions.
Posted: 19 Aug 2015 | Premiered: Aug 19, 2015

Oracle Corporation

Governance rules to navigate data mobility and velocity complexities
sponsored by
VIRTUAL ENVIRONMENT: Mobile devices have become the Internet's dominant user interface, complicating GRC strategy for many companies. In this classroom, learn governance strategies to remain regulatory compliant as digital assets are increasingly available to users anywhere, at any time.
Posted: 12 Mar 2015 | Premiered: 09 Mar 2015

Faster Business Outcomes Through Simpler IT
sponsored by VCE
VIDEO: This exclusive video explores converged solutions for your data center that simplify IT so that you can focus on innovation, meet new demands, and reduce costs.
Posted: 16 Sep 2015 | Premiered: 16 Sep 2015


New Capabilities of Next-Gen Firewalls
sponsored by Dell Software
VIRTUAL ENVIRONMENT: This virtual environment explores why firewalls that are only 2-3 years old are failing to protect organizations from malware and other cybercrime attacks.
Posted: 01 Jun 2015 | Premiered: 10 Dec 2014

Dell Software

Unlock the Value of Social Media Data
sponsored by Hewlett Packard Enterprise
WEBCAST: Social media data is extremely valuable for businesses, but it doesn't mean anything if you don't have the right tools and processes in place to make sense of it all. In this resource, discover a new approach to business intelligence that responds to the unique analytic challenges of social media data.
Posted: 28 Jun 2013 | Premiered: May 31, 2012

Hewlett Packard Enterprise

IT Connects Customers to Brands
sponsored by Cisco Systems, Inc.
VIDEO: Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.
Posted: 16 Aug 2010 | Premiered: 16 Aug 2010

Cisco Systems, Inc.

Clinical Documentation: Emerging Market Trends and IT Best Practices Podcast
sponsored by Nuance
PODCAST: Download this podcast to hear from David E. Williams, President of Health Business Group and Rebecca Kaul, President of the UPMC Technology Development Center who discuss the latest trends in clinical documentation practices and some challenges that come with it. Click now as they unveil 6 key guidelines for successful implementation.
Posted: 28 Jan 2014 | Premiered: Jan 24, 2014


Emerging Trends Radar Screen
sponsored by Gartner
WEBCAST: Tune in to this in-depth Gartner webcast to learn about emerging trends and how consumerization and mobile devices are driving innovation in the enterprise, and how you can tap into these rising trends to take your organization to the next level.
Posted: 02 Jul 2014 | Premiered: Jul 2, 2014, 01:00 EDT (05:00 GMT)

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