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Making the IVR Work for You and Your Customers with Self Service Differentiation
sponsored by inContact
VIDEO: This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.
Posted: 11 Aug 2011 | Premiered: 11 Aug 2011

inContact

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Professional IT Services: The Advantages of IT Outsourcing
sponsored by Comarch
VIDEO: This video discusses one IT service provider that can support the IT operations of any enterprise. Learn about the wealth of reputable IT services this vendor offers including data center services, IT outsourcing and IT integration services, network solutions, telecommunication solutions and more.
Posted: 15 Nov 2016 | Premiered: 29 Mar 2013

Comarch

Transforming Your Data-Driven IT Organization
sponsored by Windsor Group
VIDEO: Tune into this video to learn how to transform your data-driven organization and service delivery by leveraging the market insight and expertise of one ITSM provider. Learn how to determine the best ITSM sourcing strategy for you, and transform your IT operations with an alternative delivery and market pricing model evaluation.
Posted: 16 May 2016 | Premiered: 16 May 2016

Windsor Group

Protecting the Efficient Enterprise with Dell EqualLogic SANs and VMware vSphere 4.0
sponsored by Dell, Inc.
WEBCAST: In this webcast, you'll learn how to both protect and enhance your storage and virtualization infrastructure with Dell EqualLogic SANs and VMware vSphere 4.0.
Posted: 02 Jul 2010 | Premiered: May 20, 2010

Dell, Inc.

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL TRADESHOW: Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

IBM

Build the Intelligent, Integrated Enterprise
sponsored by Red Hat
WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
Posted: 20 Apr 2012 | Premiered: Apr 20, 2012

Red Hat

Webinar: Benefits of Grid Computing in the Cloud
sponsored by RightScale
WEBCAST: See how pharmaceutical, insurance, and Web 2.0 companies are using grid computing to reduce costs and speed processing. You’ll learn how to set up a scalable compute array using RightScale's Grid Edition.
Posted: 25 Feb 2010 | Premiered: Feb 25, 2010

RightScale

Trends in Converged Infrastructure Management
sponsored by CA Technologies.
WEBCAST: This exclusive webcast covers the results of a survey of top IT decision makers that reveals the emerging priorities of IT, the challenges facing IT and much more.
Posted: 19 May 2014 | Premiered: May 19, 2014

CA Technologies.

Try Microsoft Office 365 Trial Download
sponsored by Microsoft
SOFTWARE DOWNLOAD: Download this free trial of Microsoft Office 365 to see the familiar software features of next-generation communications delivered as a cloud service.
Posted: 01 Aug 2012 | Premiered: 01 Aug 2012

Microsoft
 
 
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