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Increase Customer Engagement Through Transparency - Give Customers the Power to Access Their Own Statements, Bills and Records
sponsored by IBM
VIDEO: In this webinar, Forrester research analyst Craig Le Clair examines best practices for providing customers with secure, reliable access to their own statements and bills in order to create the kind of business transparency that leads to deeper customer engagement.
Posted: 30 Jul 2014 | Premiered: 30 Jul 2014

IBM

Swedbank customer success
sponsored by QlikTech, Inc.
VIDEO: The following brief video case study to reveal show by adopting QlikView, Swedbank was able to improve their capacity for self-service customer data analysis, enable a centrally targeted sales and marketing strategy, and more. View now to see how you can attain similar results.
Posted: 25 Aug 2014 | Premiered: 25 Aug 2014

QlikTech, Inc.

IBM Content Manager OnDemand Drives Customer Engagement to Increase Satisfaction, Raise ROI
sponsored by IBM
WEBCAST: This exclusive video covers an on-demand content management solution that can help you create positive customer engagement.
Posted: 31 Jul 2014 | Premiered: Nov 25, 2013

IBM

Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

Oracle Corporation

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Limited

Better Service and Tighter Control: Innovations in Service Catalogs
sponsored by Hewlett-Packard Company
WEBCAST: In this on-demand webcast, discover how IT can deliver IT services more efficiently with an orchestrated approach to service portfolio management and the service catalog.
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company

How is the "IT" in ITSM disappearing?
sponsored by FrontRange Solutions Inc.
VIDEO: Why is the 'IT' in ITSM disappearing before our eyes? This video introduces a solution that paves the way for automation-based service management throughout the enterprise.
Posted: 22 Jul 2014 | Premiered: 30 Jan 2014

FrontRange Solutions Inc.

Transitioning to the software defined data center (SDDC)
sponsored by Hewlett-Packard Company
WEBCAST: There is a significant investment in the monitoring tools that support your current physical and virtualized infrastructure. This webcast will help you develop tactical and strategic plans for transitioning to the new challenges of managing and optimizing the abstracted infrastructure elements of the SDDC.
Posted: 26 Nov 2013 | Premiered: Nov 26, 2013

Hewlett-Packard Company
 
 
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