BPM 101: What Is Business Performance Management and What Are the Benefits?
sponsored by SearchCRM
WEBCAST:
This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.
Posted: 20 Nov 2005 | Premiered: 20 Nov 2005
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Must have Tools and Techniques to Optimize the Sales Pipeline and Win more Deals Webcast
sponsored by SAP America, Inc.
WEBCAST:
In this webcast, Vantage Point Performance’s Michelle Vazzana will reveal how to coach your reps to better performing pipelines. Watch this now and learn three classic errors in pipeline management and how to avoid them, proven best practices for managing a sales pipeline, a foolproof framework for conducting pipeline coaching sessions and more.
Posted: 25 Apr 2012 | Premiered: 25 Apr 2012
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21st Century Sales Warrior's Guide to Social Selling
sponsored by SAP America, Inc.
VIRTUAL SEMINAR:
This virtual guide delves into the tools and practices you need to deal with today's social customer.
Posted: 30 Apr 2012 | Premiered: 30 Apr 2012
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Let Go of Your Brand – Dare You!
sponsored by Quark Software
WEBCAST:
This comprehensive webcast discusses brand management, the problems associated with current processes, and tips for improving your strategies.
Posted: 12 Apr 2012 | Premiered: 12 Apr 2012
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Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor
sponsored by Infor CRM
VIDEO:
Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012
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Understanding the Value of Customer Experience Management
sponsored by OpenText
WEBCAST:
This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).
Posted: 02 Apr 2012 | Premiered: 02 Apr 2012
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Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO:
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010
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Tommy Hilfiger Customer Testimonial Video
sponsored by SAP America, Inc.
VIDEO:
View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.
Posted: 27 Mar 2012 | Premiered: 27 Mar 2012
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Computer Sciences Corporation - Customer Testimonial Video
sponsored by SAP America, Inc.
VIDEO:
View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application.
Posted: 27 Mar 2012 | Premiered: 27 Mar 2012
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CIO Leadership Forum to Focus on IT's New Role in the Business
sponsored by Dell, Inc.
PODCAST:
Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts.
Posted: 14 Mar 2012 | Premiered: 14 Mar 2012
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