Customer Management Data

WEBCAST: View this video to learn more about how you can empower your agents to give your customers the service they deserve.

Posted: 28 Dec 2012 | Premiered: Dec 28, 2012

WEBCAST: A great customer experience can make all the difference for businesses looking to stay competitive and draw and retain consumers. Watch this webcast for a customer case about choosing a credit card with the Ashcroft Financial Group.

Posted: 13 Dec 2012 | Premiered: Dec 13, 2012

WEBCAST: This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.

Posted: 17 Dec 2012 | Premiered: Dec 17, 2012

VIDEO: View this video demonstration to learn how Oracle Endeca Information Discovery can be put into action to easily gather, organize, search, analyze and deliver powerful insights about different kinds of information like product reviews, social chatter, and marketing reports to help companies like yours make smarter, more agile marketing decisions,

Posted: 24 Dec 2012 | Premiered: 09 Nov 2012

WEBCAST: Watch this webcast to learn how Global Airways made business travel a positive experience for one passenger through customer experience management (CEM) technologies.

Posted: 13 Dec 2012 | Premiered: Dec 13, 2012

WEBCAST: Watch this webcast to learn how Chico's FAS chose one web commerce application platform to improve its customer experience management (CEM), serve the multi-channel social and mobile shopper, and create real, personalized engagement.

Posted: 17 Dec 2012 | Premiered: Dec 17, 2012

WEBCAST: Watch this webcast to learn the advantage of cloud-based customer service delivery, including rapid implementation, an instant return-on-investment, flexibility and easy upgrades, capabilities to handle a mobile workforce, optimal security, and the ability to focus your resources on high-value tasks.

Posted: 20 Dec 2012 | Premiered: Dec 20, 2012

WEBCAST: In this webcast, Brian J. Curran, VP of Customer Experience Strategy for Oracle, explains the business value of effective customer experience management and offers strategies and methodologies for getting started.

Posted: 13 Dec 2012 | Premiered: Dec 13, 2012

VIDEO: In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

Posted: 14 Dec 2009 | Premiered: 14 Dec 2009

VIRTUAL SEMINAR: Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.

Posted: 30 Jan 2012 | Premiered: 30 Jan 2012