Customer Loyalty Programs

WEBCAST: Uncover the details about the Carrier Cloud: A better class of public cloud services that will serve customers better and also further enable MSPs to exploit the cloud for their own business benefits.

Posted: 07 May 2012 | Premiered: 07 May 2012

VIDEO: Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.

Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

WEBCAST: This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).

Posted: 02 Apr 2012 | Premiered: 02 Apr 2012

WEBCAST: Having a functional communications system is imperative to delivering outstanding customer service and achieving operational efficiency. When it comes to AAA Mid-Atlantic, they want to be sure their customers get the best service possible.

Posted: 14 Feb 2012 | Premiered: 14 Feb 2012

VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

PRODUCT DEMO: Watch this demo to learn how to create automated testing processes in SAP applications with the help of Worksoft Certify.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

VIDEO: Tablets have received a lot of hype, and many companies are unsure whether the productivity benefits justify their investment in this technology. This video describes an application one organization implemented on their tablets and reveals the feedback they received from employees.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: This comprehensive webcast discusses brand management, the problems associated with current processes, and tips for improving your strategies.

Posted: 12 Apr 2012 | Premiered: 12 Apr 2012

WEBCAST: Oracle customers, TransUnion, CMC Markets, Diamond Resorts International and National Marrow Donor Program, discuss defense-in-depth database security with data encryption, privileged user access control, data masking, and consolidated auditing and reporting.

Posted: 24 May 2012 | Premiered: 24 May 2012

VIDEOCAST: Don’t let your business intelligence (BI) system slow down your return on investment (ROI) or decrease the value of your information. Watch this webcast now to learn about a new system that will accelerate your BI processing.

Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

WEBCAST: Join this webcast to learn how Oracle GoldenGate's solution eliminates downtime when migrating to Oracle Exadata. You’ll hear directly from Oracle's customer, IQNavigator, and learn how they have benefited from using Oracle GoldenGate with Oracle Exadata.

Posted: 12 Dec 2011 | Premiered: 12 Dec 2011

WEBCAST: In this webcast, Vantage Point Performance’s Michelle Vazzana will reveal how to coach your reps to better performing pipelines. Watch this now and learn three classic errors in pipeline management and how to avoid them, proven best practices for managing a sales pipeline, a foolproof framework for conducting pipeline coaching sessions and more.

Posted: 25 Apr 2012 | Premiered: 25 Apr 2012

TRIAL SOFTWARE: Access this page to learn more about key features and register for a free 30-day trial of Quark Brand Manager.  40 users included (additional users available).

Posted: 09 Mar 2012 | Premiered: 09 Mar 2012

WEBCAST: Distributed teams, policy requirements and brittle legacy processes all threaten to make Agile a “name-only” initiative in big enterprises. Join this Web Event to understand how HP has helped customers identify and breakdown these challenges, showing that size and speed can coexist.

Posted: 17 May 2012 | Premiered: 17 May 2012

VIDEOCAST: In this brief videocast, industry expert Wayne Eckerson discusses all you need to know about BI mash-ups.

Posted: 21 Mar 2012 | Premiered: 21 Mar 2012

WEBCAST: This webcast focuses on the high availability concerns with Apache ActiveMQ open source messaging and Integration Patterns server, provides recommendations for broker/slave vs. network of brokers infrastructure, and walks through some code samples to show how Active MQ approaches high availability concerns.

Posted: 01 Mar 2012 | Premiered: 01 Mar 2012

WEBCAST: Find out on May 31st at 12:30 p.m. EDT how to leverage native PL/SQL support and the SQL compatibility features of the all new IBM DB2 10. The IBM architect for these highly successful features will present the current set of capabilities and recent enhancements. There also will be code level customer examples, customer results and more.

Posted: 24 May 2012 | Premieres: 24 May 2012

WEBCAST: This webcast offers five strategies that your software development team should be doing right now to deliver software to your end users faster. Learn why they're important and how powerful they can be when used together.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: This third part of a four-part series on hybrid clouds features insight from leading companies on how to rapidly incorporate private and public cloud applications into legacy application portfolios. This particular webcast focuses on mobile applications and security.

Posted: 25 Apr 2012 | Premiered: 25 Apr 2012

WEBCAST: Watch this informative webcast from FuseSource to get an introduction to ApacheServiceMix, an open source container useful for integration and SOA-- ESB.

Posted: 29 Feb 2012 | Premiered: 29 Feb 2012

WEBCAST: This webcast explores your options for getting the best data performance, delivery and storage. Watch now to learn about a collaborative approach that customizes its platform to fit your business's data.

Posted: 10 May 2012 | Premiered: 10 May 2012

WEBCAST: Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented.

Posted: 25 Jan 2012 | Premiered: 25 Jan 2012

WEBCAST: Watch this final part of a four-part series on approaches to hybrid clouds to learn about maintaining quality from leading companies that rapidly incorporating private and public cloud applications into their legacy application portfolios.

Posted: 25 Apr 2012 | Premiered: 25 Apr 2012

WEBCAST: Join Chris Eng, VP of Security Research and one of the 30 contributing authors of the SANS Top 25, as he discusses the Top 5 most prevalent application vulnerabilities, impact of attacks on your application and your customers, methods to identify, track and remediate these vulnerabilities and more.

Posted: 11 May 2012 | Premiered: 11 May 2012

WEBCAST: Watch this webcast to explore the top five process challenges that software development teams face today.

Posted: 11 Nov 2011 | Premiered: 11 Nov 2011

WEBCAST: Consolidating and modernizing the IT that runs your B2B and file transfer environments – the backbone of your supply chain - can deliver big rewards: cost savings, improved efficiency, and revenue growth. Read this paper to learn the seven key success factors for a consolidation and modernization project and how to achieve them in your business.

Posted: 29 Feb 2012 | Premiered: 29 Feb 2012