HP Social CRM Services
sponsored by Hewlett-Packard Company
VIDEO:
As today's consumers have quickly become more powerful and influential, they have also become more demanding than ever- expecting a personalized experience. Access this brief video to discover a social enterprise service program that listens, manages, and engages with your customers- and their influencers – across the internet and social networks.
Posted: 27 Feb 2013 | Premiered: 27 Feb 2013
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Neiman Marcus
sponsored by Cornerstone OnDemand
WEBCAST:
In this video case study, learn how the right e-learning strategy allowed luxury merchandise company Neiman Marcus to equip its workforce with the training and tools it needed to drive greater productivity, better customer support, and more.
Posted: 22 May 2013 | Premiered: May 22, 2013
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7 Keys to MSP Success
sponsored by N-able Technologies
VIDEO:
There are plenty of MSPs in the world that are successful and profitable. Want to know how they do it? Tune into this video to find out!
Posted: 18 Dec 2012 | Premiered: 14 Jun 2012
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Oracle’s CRM Cloud Service Powers Innovation
sponsored by Oracle Corporation
WEBCAST:
Oracle customers, Breg, Key Energy Services, and iRobot describe how Oracle's CRM Cloud service powers innovation and drives their businesses forward.
Posted: 03 Apr 2013 | Premiered: Oct 25, 2012
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How To Leverage Standards Based Automation for Explosive Growth
sponsored by N-able Technologies
WEBCAST:
Discover how leveraging standards-based automation can help you become the best MSP possible, doubling your growth and scalability and taking your service offerings to the next level.
Posted: 18 Dec 2012 | Premiered: Jul 25, 2012
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Differentiate Your Company by Delivering Great Customer Experiences
sponsored by Oracle Corporation
VIDEO:
This brief webcast examines the step by step process your customers go through when interacting with your brand, and how you can optimize that experience.Learn how you can unify the experience through all the channels your customers are choosing to interact with you through cross-channel alignment.
Posted: 28 Dec 2012 | Premiered: 18 Oct 2012
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Sony Ericsson Optimizes Customer Experience with Siebel CRM
sponsored by Oracle Corporation UK Ltd
WEBCAST:
This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.
Posted: 17 Dec 2012 | Premiered: Dec 17, 2012
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Making the IVR Work for You and Your Customers with Self Service Differentiation
sponsored by inContact
VIDEO:
This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.
Posted: 11 Aug 2011 | Premiered: 11 Aug 2011
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InfoSphere MDM Solution for Product Information Management
sponsored by IBM
VIDEO:
Watch this short video and learn how leading retailers, distributors and manufacturers leverage IBM InfoSphere Product Information Management solutions to boost supply chain productivity and deliver an optimal customer purchase experience.
Posted: 15 Nov 2011 | Premiered: 15 Nov 2011
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Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor
sponsored by Infor CRM
VIDEO:
Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012
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