Customer Knowledge Management Software

WEBCAST: View this webcast to explore a cloud-based social media suit that offers comprehensive social relationship management tools for the integration of social networking into business applications, business processes and collaboration.

Posted: 17 Dec 2012 | Premiered: Sep 10, 2012

WEBCAST: View this video to learn more about how you can empower your agents to give your customers the service they deserve.

Posted: 28 Dec 2012 | Premiered: Dec 28, 2012

SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.

Posted: 01 Jun 2007 | Premiered: 01 Jun 2007

VIDEO: In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

Posted: 14 Dec 2009 | Premiered: 14 Dec 2009

WEBCAST: Watch this webinar to learn about the threat of hacked vendor software, the technologies and controls that can help address the risk of compromised code signatures and infrastructures, and how to preemptively address these vulnerabilities.

Posted: 14 May 2013 | Premiered: May 14, 2013

WEBCAST: This webcast details one such option that effectively joins financial, operational, strategic planning and business analytics into an enterprise-wide, holistic solution. Watch this now to learn about this option that can seamlessly move between your personal, workgroup and enterprise requirements to deliver quick and accurate insights.

Posted: 09 Aug 2012 | Premiered: Aug 9, 2012

WEBCAST: Watch this quick webcast to learn how 5 businesses have optimized data movement for this new era of IT, including engineering and environmental firm HDR EOC.

Posted: 05 Apr 2012 | Premiered: Apr 5, 2012

VIDEO: Oracle E-Business Suite users can now control the transfer and processing of data from within the familiar EBS forms interface.  In this short video you will experience how a standardized process allows EBS users to become self-sufficient in the transfer of data to and from EBS and other systems, internally and externally to your IT environment. 

Posted: 19 Oct 2010 | Premiered: 19 Oct 2010

WEBCAST: In this webcast, you’ll learn about a new generation of business intelligence (BI) solutions designed to take on reporting, analysis, dashboarding, scorecarding, planning, budgeting and forecasting projects while remaining affordable.

Posted: 03 Jun 2010 | Premiered: Jun 29, 2010, 11:00 EDT (15:00 GMT)

WEBCAST: Eric Collins, IBM Senior System Architect will discuss how the IBM Storage strategy will help clients drive down the cost of storage acquisition, data retention and management and how it can reduce physical storage requirements by up to 50% making your future storage growth easier to accommodate.

Posted: 07 Apr 2011 | Premiered: Apr 7, 2011