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Customer Interaction Centers Multimedia (View All Report Types)
 
Is Your Mid-Sized Contact Center Ready for the Cloud?
sponsored by 8x8, Inc.
WEBCAST: This webcast explores the business benefits of deploying a mid-sized contact center in the cloud, including improvements in company profit and revenue and long-term customer satisfaction.
Posted: 21 Apr 2015 | Premiered: Dec 22, 2014

8x8, Inc.

Virtual Contact Centers: Your Contact Center in the Cloud
sponsored by 8x8, Inc.
VIDEO: Virtual contact centers are emerging to make contact center efficiency easier. This brief video explains how.
Posted: 20 Apr 2015 | Premiered: 20 Sep 2014

8x8, Inc.

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 08 Sep 2011 | Premiered: Sep 7, 2011

Cisco Systems, Inc.

Bringing Personalized Financial Services to Farmers
sponsored by Cisco Systems, Inc.
VIDEOCAST: In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.
Posted: 26 Jun 2008 | Premiered: Jun 26, 2008

Cisco Systems, Inc.

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 28 Oct 2011 | Premiered: Oct 28, 2011

Cisco Systems, Inc.

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Introducing Avaya Collaborative Cloud
sponsored by Avaya
WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works.
Posted: 30 Apr 2012 | Premiered: Apr 30, 2012

Avaya

Adapting to New Data Channels and Improving Performance with Converged Infrastructure
sponsored by Hewlett-Packard Company
WEBCAST: View this in-depth webcast to learn about the "new style" of IT and how you can leverage your staff to overcome the pressures and obstacles presented today. Watch now to discover the path to impact business performance around workforce productivity, business trends and intelligence, and customer acquisition and loyalty in the digital age.
Posted: 05 Dec 2014 | Premiered: Oct 22, 2014

Hewlett-Packard Company

Data Centers at Your Door: Prefabricated Modules from Schneider Electric
sponsored by Schneider Electric
VIDEO: Prefabricated data centers allow you to do just this. Access this video to learn how prefabricated IT and hydronics modules from Schneider Electric allow you to deliver a flexible and efficient data center built specifically for your needs without any of the guesswork.
Posted: 31 Oct 2014 | Premiered: 12 Jun 2014

Schneider Electric

Device and Data Protection - Part 2
sponsored by Dell, Inc. and Intel®
WEBCAST: Access this webcast to learn about a file level encryption technology that is managed out of a central management console in order to protect data, no matter the endpoint. Find out how this solution compares to others on the market and explore its product portfolio which includes three levels of data protection.
Posted: 23 Apr 2015 | Premiered: Apr 23, 2015

Dell, Inc. and Intel®
 
 
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