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Customer Information Management

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Customer Information Management Multimedia (View All Report Types)
Secure, Scalable Content Collaboration
sponsored by IBM
VIDEO: This short video highlights how a CIO of a national leading bank improved critical steps of a loan application process to ensure sensitive customer information and documents are being handled in the best way. Gain ideas on how you can improve your content management processes to keep important information secure and help improve customer service.
Posted: 27 Jul 2016 | Premiered: 17 Mar 2016


Get Started with CA App Experience Analytics Trial
sponsored by CA Technologies
PRODUCT DEMO: Fix crashes, boost performance, and get to know your users. Start your free trial of CA App Experience Analytics today to get a complete view of customer experience across web, mobile and wearable devices.
Posted: 13 Sep 2016 | Premiered: 29 Jul 2016

CA Technologies

Report: The 5 Use Cases and 14 Critical Capabilities of a BI and Analytics Platform
sponsored by Intel
WEBCAST: Future-proof your IoT strategy. Learn how to simplify IoT device management with a set of platforms which will provide seamless security and performance for intelligence at the edge—as well as point of sale (POS) devices for retail—enabling real-time analysis and tighter, more efficient process controls.
Posted: 05 Oct 2016 | Premiered: Jul 13, 2016


Use Case Demo: Using Apache Spark To Gain Insight From All Your Data, With Ease
sponsored by IBM
WEBCAST: Businesses can combine data from social media, public information about products and the data you already have to create a complete picture of customers in order to offer them targeted offers for the products they need. Watch this brief demo to learn more about this process.
Posted: 20 Jun 2016 | Premiered: Dec 9, 2015


IBM Case & Data Capture for Banking
sponsored by IBM
WEBCAST: As banks focus more on enhancing customer experience, they need to accelerate processes be more responsive to customer needs. ECM allows banks to streamline data capture for key content processes, drive profitability and business flexibility. Check out this video to see how ECM allowed one bank to develop a richer customer experience.
Posted: 26 Jul 2016 | Premiered: Jul 22, 2015


Smarter Commerce Manufacturing Interactive Guide
sponsored by IBM
VIRTUAL SEMINAR: Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.
Posted: 30 Jan 2012 | Premiered: 30 Jan 2012


Calculating Customer Lifetime Value: Analysis to Loyalty
sponsored by Looker
WEBCAST: Tune into the following webinar to learn what it takes to accurately calculate customer lifetime value and how by doing so successfully, you can drive improvements across all aspects of you company.
Posted: 20 Oct 2014 | Premiered: Oct 20, 2014


Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

How an Entertainment Company Improved Marketing with Advanced Analytics
sponsored by Intel Corporation
VIDEO: This brief video explores how Caesars Entertainment, a large and geographically diverse casino company, handled the influx of large unstructured data types. Find out how they updated their analytics strategy to adapt to changing customer needs, create stronger marketing campaigns, and improve overall customer experiences.
Posted: 26 Aug 2016 | Premiered: 26 Aug 2016

Intel Corporation

Real-Time insights with SAP HANA
sponsored by HP & Intel®
VIDEO: Technology has always played a considerable role in helping organizations manage data. However, with today's ever-increasing reliance on information-based operations and communications, organizations need to be on the cutting edge of data technology to stay ahead of the competition. Learn why by watching this video from HP and SAP HANA.
Posted: 16 Apr 2014 | Premiered: 16 Apr 2014

HP & Intel®
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