Customer Information Management

VIDEOCAST: With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT.

Posted: 17 Jan 2012 | Premiered: 17 Jan 2012

VIDEO: This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.

Posted: 24 Apr 2012 | Premiered: 24 Apr 2012

WEBCAST: This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

Posted: 24 May 2012 | Premiered: 24 May 2012

WEBCAST: This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.

Posted: 25 May 2012 | Premiered: 25 May 2012

WEBCAST: This webcast looks at the integration of interactive maps to enable location analytics as part of the BI suite.

Posted: 13 Apr 2012 | Premiered: 13 Apr 2012

WEBCAST: Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.

Posted: 09 May 2012 | Premiered: 09 May 2012

VIDEO: Access this video to discover how you too can achieve fast and efficient data management and streamlined business processes with SAP and OpenText.

Posted: 25 May 2012 | Premiered: 25 May 2012

WEBCAST: Explore these IT services across all solution areas in this webcast and learn how to turn your IT challenges into opportunities.

Posted: 18 May 2012 | Premiered: 18 May 2012

VIDEOCAST: When migrating to a cloud environment, you must carefully plan your strategy to ensure you get the most from your investment. This video introduces new platforms and trusted services that can accelerate and streamline your cloud transition. In addition, discover the benefits of leveraging a converged infrastructure approach.

Posted: 18 May 2012 | Premiered: 18 May 2012

WEBCAST: This webcast is filled with helpful information on improving your records management strategy and why doing so can be of immense benefit to your business.

Posted: 04 Apr 2012 | Premiered: 04 Apr 2012

VIDEOCAST: Don’t let your business intelligence (BI) system slow down your return on investment (ROI) or decrease the value of your information. Watch this webcast now to learn about a new system that will accelerate your BI processing.

Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

WEBCAST: This webcast examines how SAP’s portfolio of best-in-class solutions can help your organization leverage information management to gain a competitive advantage and deliver trusted information across the enterprise.

Posted: 24 May 2012 | Premiered: 24 May 2012

WEBCAST: This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).

Posted: 02 Apr 2012 | Premiered: 02 Apr 2012

PODCAST: In this exclusive podcast, listen as Nicole Bradberry, CIO of Rise Health Inc., describes the process of building a custom web application that her enterprise now utilizes to handle intake and aftercare procedures for primary care physicians. Gain insight into the IT innovation that landed Bradberry the coveted Business Harmonization Award.

Posted: 24 May 2012 | Premiered: 24 May 2012

VIRTUAL SEMINAR: We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.

Posted: 27 Feb 2012 | Premiered: 27 Feb 2012

WEBCAST: Access this webcast to learn more about the core foundational elements of a strong, successful information governance program and how you can implement these strategies to become a best-run business.

Posted: 24 May 2012 | Premiered: 24 May 2012

VIDEO: View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.

Posted: 27 Mar 2012 | Premiered: 27 Mar 2012

TRIAL SOFTWARE: Access this page to learn more about key features and register for a free 30-day trial of Quark Brand Manager.  40 users included (additional users available).

Posted: 09 Mar 2012 | Premiered: 09 Mar 2012

WEBCAST: In this Webcast, learn how to eliminate the organizational paralysis caused by information overload. Gain insight into best practices and effective governance guidelines to enable strategic information management.

Posted: 14 Sep 2011 | Premiered: 14 Sep 2011

WEBCAST: Check out this brief video to discover a comprehensive data and information management solution with individually licensed modules built on a singular platform.

Posted: 14 May 2012 | Premiered: 14 May 2012

WEBCAST: Oracle customers, TransUnion, CMC Markets, Diamond Resorts International and National Marrow Donor Program, discuss defense-in-depth database security with data encryption, privileged user access control, data masking, and consolidated auditing and reporting.

Posted: 24 May 2012 | Premiered: 24 May 2012

WEBCAST: This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.

Posted: 04 May 2012 | Premiered: 04 May 2012

WEBCAST: This webcast discusses the importance of information governance as well as challenges, strategies, and factors in implementing stronger content management initiatives.

Posted: 06 Apr 2012 | Premiered: 06 Apr 2012

WEBCAST: Aternity and Gartner deliver the industry's first webcast on how enterprises can obtain a user-centric approach to End User Experience management. Presented by former Gartner Research VP, David Williams, this dynamic, interactive webcast demonstrates the value of moving your Application Performance Management (APM) beyond the data center.

Posted: 10 Feb 2012 | Premiered: 10 Feb 2012

WEBCAST: The SAP Portal Site Management app allows you to run multiple portals within an integrated Web content management (WCM) system. Watch this step-by-step demonstration to see just how easy it is to edit an existing Web page using the tool. Learn how SAP Portal Site Management can enhance your portal environment and improve your overall experience.

Posted: 21 May 2012 | Premiered: 21 May 2012

WEBCAST: Watch this video to discover how to harness the power and flexibility of SAP BusinessObjects Data Services for easy access to trusted information that fosters improved decision making and ultimately improved business performance.

Posted: 25 May 2012 | Premiered: 25 May 2012

WEBCAST: This comprehensive webcast discusses brand management, the problems associated with current processes, and tips for improving your strategies.

Posted: 12 Apr 2012 | Premiered: 12 Apr 2012

VIDEO: View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application.

Posted: 27 Mar 2012 | Premiered: 27 Mar 2012

PODCAST: Listen to this podcast and learn about IBM InfoSphere Optim Data Growth for the System z platform that can turn chaos into a set of controlled processes. Discover its ability to store, manage, process and secure vast amounts of data, preventing you from re-architecting your information management solution.

Posted: 11 May 2012 | Premiered: 11 May 2012