Customer Information Management Software

WEBCAST: View this webcast to explore a cloud-based social media suit that offers comprehensive social relationship management tools for the integration of social networking into business applications, business processes and collaboration.

Posted: 17 Dec 2012 | Premiered: Sep 10, 2012

WEBCAST: View this video to learn more about how you can empower your agents to give your customers the service they deserve.

Posted: 28 Dec 2012 | Premiered: Dec 28, 2012

SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.

Posted: 01 Jun 2007 | Premiered: 01 Jun 2007

VIDEO: In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

Posted: 14 Dec 2009 | Premiered: 14 Dec 2009

VIRTUAL ENVIRONMENT: With the proliferation of BYOD, cloud, and social media within the enterprise, benefits like cost savings, along with improved customer relations and employee satisfaction often overshadow the cons. This classroom provides expert insights into the issues that those trends are throwing into information security and governance processes.

Posted: 21 May 2013 | Premiered: 21 May 2013

VIDEOCAST: Learn how one financial and banking organization easily deployed a complete hardware and software platform that combines everything enterprises love about mainframes and open systems without any of the drawbacks.

Posted: 20 Jun 2012 | Premiered: Jun 20, 2012

WEBCAST: Tune into this webinar to learn more about how UPS and other businesses used digital prototyping to "de-risk" their projects and sharpen project clarity.

Posted: 06 Mar 2013 | Premiered: Mar 6, 2013

SOFTWARE DOWNLOAD: Enterprises are challenged to create easy to use rich Internet applications that enable users and customers to access and interact with data and content in more intuitive and visual ways. Download this trial software to learn more.

Posted: 04 Jan 2011 | Premiered: 04 Jan 2011

TRIAL SOFTWARE: Many organizations are leveraging IBM’s DB2 for its cost and security benefits, as well as its ease of use. This resource introduces its new enhancements that further reduce storage costs and can lead to significant performance improvements. See firsthand what it can offer your organization by downloading this trial.

Posted: 27 Apr 2012 | Premiered: 27 Apr 2012

WEBCAST: Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy.

Posted: 12 Apr 2011 | Premiered: May 5, 2011, 11:00 EDT (15:00 GMT)