Business of Information Technology  >   Business Management  >   CRM  >  

Customer Contact Management

RSS Feed    Add to Google    Add to My Yahoo!
Customer Contact Management Multimedia (View All Report Types)
Improve the Customer (and Employee) Experience with Mobile Technology
sponsored by Hewlett-Packard Enterprise
WEBCAST: This brief video walks you through a day in the life of a food store brand advocate, explaining how the right mobile technologies, social intelligence, and enterprise services lead the way for better customer experiences. Tune in now to learn more.
Posted: 03 Sep 2013 | Premiered: Dec 31, 2012

Hewlett-Packard Enterprise

Customer Video: Yahoo!
sponsored by Workday
VIDEO: This video details the solution Yahoo! HR chose in order to replace their legacy system, speed up data analytics and become a strategic business partner.
Posted: 27 Mar 2014 | Premiered: 04 Apr 2012


Providing the total customer experience with IBM Predictive Customer Intelligence
sponsored by IBM
VIDEO: Tune into the following webcast to explore the need for businesses to implement a customer-centric view to their analytics and intelligence strategy. Also gain a firsthand look at a customer intelligence solution that can help create personalized and relevant experiences for individual customers, ultimately driving satisfaction and revenue.
Posted: 16 Jul 2014 | Premiered: 16 Jul 2014


Exceptional Customer Experiences: One Platform for Every Communication Channel
sponsored by IBM
VIDEO: The following video demo highlights how a fictional company, Greenwell Financial, used IBM's Digital Experience platform to create market-leading customer experiences. Additionally, this demo explores new features coming in the platform such as renditions, new integrations, and more.
Posted: 16 Sep 2014 | Premiered: 16 Sep 2014


Customer Video: Chiquita CIO
sponsored by Workday
VIDEO: This video covers the solution Chiquita went with to solve some of their business problems and get relevant data on the value of every worker in the company.
Posted: 27 Mar 2014 | Premiered: 09 Oct 2013


Embrace Cutting Edge Business Analytics with BI Modernization Services
sponsored by Hewlett-Packard Enterprise
VIDEO: Watch this featured video to learn how to embrace cutting edge business analytics. Understand how to modernize your Business Intelligence (BI) services, in order to better serve your customers.
Posted: 06 Apr 2015 | Premiered: 06 Apr 2015

Hewlett-Packard Enterprise

T.H. March Transforms Customer Service with Oracle
sponsored by Oracle Corporation
VIDEO: This video shows how companies can implement a service cloud which allows engagement with customers in real time, on a one-to-one basis, through a multitude channels. See how you can use cloud services to increase your data storage capacity and improve your enterprise's customer service.
Posted: 16 Sep 2015 | Premiered: 11 Dec 2014

Oracle Corporation

Business Transformation is needed for the New Style of IT
sponsored by Hewlett-Packard Enterprise
WEBCAST: In this on-demand video, learn how you can embrace a new style of IT by transforming your business and its processes with the right technology partner.
Posted: 11 Feb 2014 | Premiered: Nov 18, 2013

Hewlett-Packard Enterprise

Actian Analytics Platform
sponsored by Actian Corporation
WEBCAST: This brief on-demand video introduces an analytics platform designed for today's big data 2.0 world that delivers the key capabilities you need in order to leverage all of your available data.
Posted: 07 Apr 2014 | Premiered: Jan 18, 2014

Actian Corporation

Mind the Gap! Embracing Enterprise Mobility Management
sponsored by Code42
WEBCAST: This whitepaper exploress specific mobile challenges, such as implementation of MDM and MAM for thousands of users, and shares his real-world perspective.
Posted: 06 Jun 2014 | Premiered: Sep 12, 2013

Visit - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement