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Case Study: Golfbreaks Implements Integrated, Multichannel Contact Center
sponsored by Aspect
WEBCAST: This brief video case study reveals how Golfbreaks.com, Europe's largest golf travel company, successfully implemented a multichannel contact center and optimized its unified communications strategy.
Posted: 03 Mar 2014 | Premiered: Mar 3, 2014

Aspect

Making the IVR Work for You and Your Customers with Self Service Differentiation
sponsored by inContact
VIDEO: This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.
Posted: 11 Aug 2011 | Premiered: 11 Aug 2011

inContact

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

N-able’s RMM solution is now better than ever!
sponsored by N-able Technologies
WEBCAST: This helpful video takes a look at a solution that is designed specifically to help MSPs provide high-quality services efficiently and effectively while proactively managing the users' IT environments.
Posted: 01 Oct 2013 | Premiered: Oct 1, 2013

N-able Technologies

Changing the Perception of IT – What Your Customers Won't Tell You
sponsored by ServiceNow
WEBCAST: This webcast covers the negative perception of IT and how you can shake that image.
Posted: 28 Oct 2013 | Premiered: Oct 24, 2013

ServiceNow

Accelerate your Managed Services with the MSP Playbook and get an exclusive look at our new MSP Playbook
sponsored by N-able Technologies
WEBCAST: Tune in now to access a helpful how-to playbook for understanding best business practices for your organization as a managed services provider (MSP).
Posted: 01 Oct 2013 | Premiered: Oct 1, 2013

N-able Technologies

NetWrix Active Directory Change Reporter - Free!
sponsored by Netwrix Corporation
SOFTWARE DOWNLOAD: Active Directory change auditing is an important procedure for tracking unauthorized changes and errors to AD configurations. NetWrix AD Change Reporter automates the auditing process to promote both security and compliance.
Posted: 15 Jul 2010 | Premiered: 15 Jul 2010

Netwrix Corporation

Build the Intelligent, Integrated Enterprise
sponsored by Red Hat
WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
Posted: 20 Apr 2012 | Premiered: Apr 20, 2012

Red Hat

Get Quick & Easy Access to IT Staffing with IM Link
sponsored by Ingram Micro
WEBCAST: This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.
Posted: 12 Dec 2013 | Premiered: Oct 25, 2013

Ingram Micro

Accelerate Your Data Processing in the Cloud with Amazon Web Services and RightScale
sponsored by RightScale
WEBCAST: In this Webinar, we show you how to improve your processing of real time financial analytics with RightScale and AWS. We show a live demonstration of how a hedge fund would run a scalable grid application environment that is automated, resilient to errors, and auditable.
Posted: 06 Apr 2010 | Premiered: Mar 17, 2010, 12:00 EDT (16:00 GMT)

RightScale
 
 
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