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Contact Centers Services Multimedia (View All Report Types)
 
Is Your Mid-Sized Contact Center Ready for the Cloud?
sponsored by 8x8, Inc.
WEBCAST: This webcast explores the business benefits of deploying a mid-sized contact center in the cloud, including improvements in company profit and revenue and long-term customer satisfaction.
Posted: 21 Apr 2015 | Premiered: Dec 22, 2014

8x8, Inc.

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Making the IVR Work for You and Your Customers with Self Service Differentiation
sponsored by inContact
VIDEO: This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.
Posted: 11 Aug 2011 | Premiered: 11 Aug 2011

inContact

TOPS-HP Video Case Study: IT Infrastructure Migration
sponsored by Hewlett-Packard Limited
WEBCAST: In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2010

Hewlett-Packard Limited

Top Tips for Collecting, Storing, and Analyzing Operations Log Data
sponsored by Hewlett-Packard Company
WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
Posted: 09 Jun 2014 | Premiered: Jun 9, 2014

Hewlett-Packard Company

Become an Automated, Agile Enterprise
sponsored by Hewlett-Packard Company
WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company

Trusted Computing: Establishing Device Authentication
sponsored by Wave Systems Corp.
VIDEOCAST: View this video to learn the secret to better IT security may be at your fingertips. More likely than not, your PC contains a Trusted Platform Module (TPM), security chip on its motherboard.
Posted: 24 Aug 2010 | Premiered: Aug 24, 2010

Wave Systems Corp.

IBM Tivoli Live Monitoring Services Demo
sponsored by IBM
PRODUCT DEMO: Watch this demo to see how Tivoli Live can help you manage the health and performance of your data center's resources—including operating systems, virtualized servers, middleware and applications.
Posted: 20 May 2011 | Premiered: 20 May 2011

IBM

Trends in Converged Infrastructure Management
sponsored by CA Technologies.
WEBCAST: This exclusive webcast covers the results of a survey of top IT decision makers that reveals the emerging priorities of IT, the challenges facing IT and much more.
Posted: 19 May 2014 | Premiered: May 19, 2014

CA Technologies.

Protecting Your Multi-Platform Network: The New Wave of Attacks
sponsored by ESET
WEBCAST: Join us to examine some of the malware risks associated with heterogeneous computing environments and solutions to protect your valuable business assets.
Posted: 20 Jun 2011 | Premiered: Jun 20, 2011

ESET
 
 
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