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Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Making the IVR Work for You and Your Customers with Self Service Differentiation
sponsored by inContact
VIDEO: This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.
Posted: 11 Aug 2011 | Premiered: 11 Aug 2011

inContact

Glasgow 2014 CommonWealth Games: Behind the Scenes
sponsored by Dell, Inc.
VIDEO: Explore this video to learn how Dell is supporting the 2014 Commonwealth Games in Glasgow, Scotland. Discover how the IT teams used Dell solutions in order to plan, execute, and overall make the endeavor that is the Commonwealth games happen. Tune in now to watch and find out more.
Posted: 29 Aug 2014 | Premiered: 29 Aug 2014

Dell, Inc.

Become an Automated, Agile Enterprise
sponsored by Hewlett-Packard Company
WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company

The shift from servers to services: Charting your future in the cloud era
sponsored by Hewlett-Packard Company
WEBCAST: The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals.
Posted: 26 Nov 2013 | Premiered: Nov 26, 2013

Hewlett-Packard Company

Harnessing the Power of Unified IT Monitoring
sponsored by CA Technologies.
VIDEO: This informative video details how technology can help you advance IT and your organization to help keep customers coming back.
Posted: 25 Jun 2014 | Premiered: 25 Apr 2014

CA Technologies.

Moving Email Management to the Cloud: Understanding IT Transitions
sponsored by Mimecast
WEBCAST: During this Mimecast webinar, you'll gain an understanding of what to look for in a cloud services provider, learn how to identify your own IT transitions points related to their specific email environment, uncover how to address any potential internal security questions when transitioning to a cloud-based service, and more!
Posted: 13 Aug 2010 | Premiered: Aug 13, 2010

Mimecast

Get Quick & Easy Access to IT Staffing with IM Link
sponsored by Ingram Micro
WEBCAST: This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.
Posted: 12 Dec 2013 | Premiered: Oct 25, 2013

Ingram Micro

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

Microsoft

IBM Tivoli Live Monitoring Services Demo
sponsored by IBM
PRODUCT DEMO: Watch this demo to see how Tivoli Live can help you manage the health and performance of your data center's resources—including operating systems, virtualized servers, middleware and applications.
Posted: 20 May 2011 | Premiered: 20 May 2011

IBM
 
 
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