Contact Center Outsourcing Multimedia

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May 26, 2012

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Contact Center Outsourcing

Contact Center Outsourcing Multimedia (View All Report Types)

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? sponsored by Interactive Intelligence, Inc. WEBCAST: This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. Posted: 27 Apr 2012 \| Premiered: 27 Apr 2012 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| Hardware \| Hardware Virtualization \| Outsourcing \| Remote Offices \| Remote Users \| ROI \| Security \| TCO \| Unified Messaging

Cloud-Based Communications: Are They Right For Your Organization? sponsored by Interactive Intelligence, Inc. PODCAST: Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. Posted: 14 May 2012 \| Premiered: 14 May 2012 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| Hardware \| Hardware Virtualization \| Outsourcing \| Remote Offices \| Remote Users \| ROI \| Security \| TCO \| Unified Messaging

Moving Email Management to the Cloud: Understanding IT Transitions sponsored by Mimecast WEBCAST: During this Mimecast webinar, you'll gain an understanding of what to look for in a cloud services provider, learn how to identify your own IT transitions points related to their specific email environment, uncover how to address any potential internal security questions when transitioning to a cloud-based service, and more! Posted: 13 Aug 2010 \| Premiered: 13 Aug 2010 TOPICS: Cloud Computing \| Email Archiving \| Email Management \| Email Management Services \| Email Security \| IT Outsourcing Services \| Regulatory Compliance

Perform better with DevOPs sponsored by Hewlett-Packard Company VIDEO: This exclusive interview with Sr. Systems Manager of Blue Cross Blue Shield Florida, Victor Miller, discusses how Blue Cross Blue Sheild optimized their development and operations with a system that improves collaboration between the teams. Posted: 27 Apr 2012 \| Premiered: 27 Apr 2012 TOPICS: Application Development \| Application Performance Management Software \| Health Care Industry \| Infrastructure Management \| IT Management \| IT Management Services

One-Stop Shop: Best Practices to Streamline your Service Desk sponsored by Nimsoft, Inc. WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. Posted: 05 Jan 2012 \| Premiered: 05 Jan 2012 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services

Episode Overview: Top 10 tips for Planning your IT transformation sponsored by HP VIDEO: In today's instant on world, instant results can put your enterprise ahead of the competition. To embrace this new view, enterprise IT must overcome complexity and critical constraints. This resource explores how organizations can meet today’s instant on demands efficiently and cost-effectively. Posted: 07 Oct 2011 \| Premiered: 07 Oct 2011 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Data Center Management \| IT Management \| IT Management Services \| IT Managers

Top Trends for Updating Your Data Center sponsored by HP PODCAST: This essential resource explores the various Data Center Transformation workshops offered by HP. Discover today’s top trends for a data center transformation, improvements, and expansion and explore proven ways to transform your data center efficiently and cost-effectively. Posted: 10 Oct 2011 \| Premiered: 10 Oct 2011 TOPICS: Business Development \| Business IT Alignment \| Data Center Management \| IT Management \| IT Management Services \| Mobile CRM \| Mobile Device Management

Streamline Your Data Center with DCIM Tools sponsored by APC by Schneider Electric WEBCAST: This talk covers, through a series of examples, how data centre infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery. Posted: 20 Mar 2012 \| Premiered: 20 Mar 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| Software Development Tools

Events on Demand sponsored by Gartner WEBCAST: Gartner Events On Demand offers instant access to multimedia sessions from Gartner Events around the world. Posted: 01 Mar 2012 \| Premiered: 01 Mar 2012 TOPICS: Careers \| IT Management \| IT Management Services

Cloud Computing Use Case: Improving Supply Chain Visibility sponsored by Hewlett-Packard Company VIDEOCAST: Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development. Posted: 09 May 2012 \| Premiered: 09 May 2012 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| Product Management \| Supply Chain Automation \| Supply Chain Management

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