Consumer Services

WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

WEBCAST: This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.

Posted: 24 May 2012 | Premiered: 24 May 2012

VIDEOCAST: Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.

Posted: 09 May 2012 | Premiered: 09 May 2012

WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.

Posted: 04 Apr 2012 | Premiered: 04 Apr 2012

WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

WEBCAST: As the line that once separated work and personal life fades away, companies must find tools that can help them keep data secure without imposing limitations on users. This webcast takes a closer look at one technology that provides both enterprise and consumer services from a single device.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

VIDEO: In this white board video Intel Product Manager Blake Dournaee, visually sketches out 3 emerging use cases for a Service Gateway. Blake discusses the need to address perimeter defense, AAA, Data Protection, Auditing visibility, and multi-platform availability as concerns that are common to all 3 use cases.

Posted: 05 Mar 2012 | Premiered: 05 Mar 2012

WEBCAST: Today's consumer expects instant gratification. Our world has become mobile, connected, interactive, immediate and fluid. The enterprise and IT must work together to create value for customers and citizens. HP has a vision for this world: Instant-On. View this video to find out if you have what it takes to build an instant-on enterprise.

Posted: 09 Nov 2011 | Premiered: 09 Nov 2011

WEBCAST: For many businesses, tracking Vblock, Flexpod, or Cisco UCS performance can be complex and time-consuming, but there are certain strategies that can help to mitigate these challenges. This webcast provides best practices for monitoring Cisco UCS and introduces an advanced system that can offer significant benefits.

Posted: 04 Jan 2012 | Premiered: 04 Jan 2012

WEBCAST: This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.

Posted: 20 Nov 2005 | Premiered: 20 Nov 2005

WEBCAST: There are many options when it comes to a migration: Office 365, on-premises, or a hybrid environment. In this webcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration," discusses migration strategies and best practices that can save your organization time and money in your next migration project.

Posted: 07 Mar 2012 | Premiered: 07 Mar 2012

WEBCAST: General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.

Posted: 11 May 2011 | Premiered: 11 May 2011

WEBCAST: This white paper was written to help those that are considering or have already made the move to iSCSI, and to enable a smooth adoption of Dell EqualLogic. Read now to learn more.

Posted: 07 Apr 2012 | Premiered: 07 Apr 2012