Conference Call Services

WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.

Posted: 04 Apr 2012 | Premiered: 04 Apr 2012

WEBCAST: This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.

Posted: 24 May 2012 | Premiered: 24 May 2012

VIDEOCAST: Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.

Posted: 09 May 2012 | Premiered: 09 May 2012

WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

WEBCAST: This webcast explores the topic of BYOD in the enterprise in order to help you decide whether your organization is ready for the challenges of BYOD, and also details the solutions available to help ease these challenges.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

WEBCAST: Having a functional communications system is imperative to delivering outstanding customer service and achieving operational efficiency. When it comes to AAA Mid-Atlantic, they want to be sure their customers get the best service possible.

Posted: 14 Feb 2012 | Premiered: 14 Feb 2012

VIDEO: This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works.

Posted: 30 Apr 2012 | Premiered: 30 Apr 2012

VIDEOCAST: This video describes how to deliver unified communications (UC) quickly, easily, and to virtually any users in any location with a comprehensive, hosted, fully managed UC solution.

Posted: 18 May 2012 | Premiered: 18 May 2012

VIRTUAL SEMINAR: Visit SearchUnifiedCommunications.com’s IT Decision Center that focuses on Business Collaboration technology in the marketplace today. Hear from the experts and get their advice on collaboration tools and management for businesses deciding on new solutions that can address everything from productivity, innovation, efficiency and cost-cutting.

Posted: 16 May 2012 | Premiered: 16 May 2012

VIRTUAL SEMINAR: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.

Posted: 16 May 2012 | Premiered: 16 May 2012

VIRTUAL TRADESHOW: Question five featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities are there to support mobile policies? Find out what this vendor has to say by accessing their answer to this question now.

Posted: 16 May 2012 | Premiered: 16 May 2012

SOFTWARE DOWNLOAD: Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.

Posted: 03 Feb 2012 | Premiered: 03 Feb 2012

VIDEO: This transformation workshop seeks to foster a collaborative effort to enable an integrated modernized IT environment. Check out this brief video to get a preview of the application transformation workshop that clients are calling "a day well spent".

Posted: 21 Sep 2011 | Premiered: 21 Sep 2011

VIRTUAL TRADESHOW: Question four featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  How do you support external collaboration? Find out what this vendor has to say by accessing their answer to this question now.

Posted: 16 May 2012 | Premiered: 16 May 2012

PODCAST: Access this podcast and learn how one CIO's innovative thinking lead to the creation of Video Remote Interpreting (VRI). Gain insight into what inspired the innovation, how it was created,

Posted: 25 May 2012 | Premiered: 25 May 2012

PODCAST: This podcast outlines the best way to integrate SOA and the cloud while lowering costs, increasing visibility, and improving business efficiency.

Posted: 13 Dec 2011 | Premiered: 13 Dec 2011

WEBCAST: Unified Communications (UC) has become a game-changer for today’s businesses. Watch this video to learn the factors you need to consider when implementing a UC strategy in your organization.

Posted: 18 Apr 2012 | Premiered: 18 Apr 2012

VIDEO: This video examines various types of collaboration, including conferencing, video, and instant messaging. Discover how integrating communications can increase resource utilization, strengthen security, and reduce costs.

Posted: 30 Apr 2012 | Premiered: 30 Apr 2012

VIRTUAL SEMINAR: Question one featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities do you offer in your solution? Find out what this vendor has to say by accessing their answer to this question now.

Posted: 16 May 2012 | Premiered: 16 May 2012

PODCAST: Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.

Posted: 14 May 2012 | Premiered: 14 May 2012

WEBCAST: This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.

Posted: 27 Apr 2012 | Premiered: 27 Apr 2012

VIRTUAL SEMINAR: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.

Posted: 16 May 2012 | Premiered: 16 May 2012

WEBCAST: No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

WEBCAST: Consolidating and modernizing the IT that runs your B2B and file transfer environments – the backbone of your supply chain - can deliver big rewards: cost savings, improved efficiency, and revenue growth. Read this paper to learn the seven key success factors for a consolidation and modernization project and how to achieve them in your business.

Posted: 29 Feb 2012 | Premiered: 29 Feb 2012

WEBCAST: Management of Cloud APIs presents a challenge and tremendous business opportunity. In this session, Forrester Research will decompose the API's role in cloud application control & security and show it opens new doors to connect smart-phone applications, browsers, middleware, legacy apps and just about anything that can talk HTTP.

Posted: 22 Feb 2012 | Premiered: 22 Feb 2012

WEBCAST: General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.

Posted: 11 May 2011 | Premiered: 11 May 2011