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Call Centre Management Multimedia (View All Report Types)
 
Is Your Mid-Sized Contact Center Ready for the Cloud?
sponsored by 8x8, Inc.
WEBCAST: This webcast explores the business benefits of deploying a mid-sized contact center in the cloud, including improvements in company profit and revenue and long-term customer satisfaction.
Posted: 21 Apr 2015 | Premiered: Dec 22, 2014

8x8, Inc.

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

Getting a Clearer View into Cloud Services Management
sponsored by CA Technologies.
VIDEO: Access this video to learn why IIJ Global Singapore chose to offer CA Unified Infrastructure Management (CA UIM) network and systems management services as an additional solution for their enterprise clients. You'll learn how this solution delivers better visibility into cloud resources across IT to management stakeholders.
Posted: 04 Nov 2014 | Premiered: 09 Oct 2014

CA Technologies.

Manage a Digitally Driven World By Streamlining Business Services
sponsored by Hewlett-Packard Limited
VIDEO: As businesses move forward into a new digital industrial era, the services required to send, receive, store and analyze documents need to adapt and progress. Access this video to find out how manufacturing companies can streamline crucial elements of business as the business world becomes more digitally driven.
Posted: 22 Jan 2015 | Premiered: 15 Dec 2014

Hewlett-Packard Limited

Protecting Your Organization from DNS Security Threats
sponsored by Cloudmark
WEBCAST: This webinar provides a detailed look at common threats to DNS infrastructure, and how your enterprise can mitigate these threats.
Posted: 26 Jan 2015 | Premiered: Nov 13, 2014

Cloudmark

The Benefits of Cloud Mobility Management
sponsored by BlackBerry
WEBCAST: In this webcast, discover how cloud EMM works and what benefits it provides.
Posted: 24 Apr 2015 | Premiered: Apr 9, 2015

BlackBerry

Thrive, Survive or Perish - Compute Economics
sponsored by Hewlett-Packard Company
WEBCAST: View this in-depth webcast to learn about the "new style" of IT and how a mix of tools, such as converged infrastructure, and techniques, like maintenance task automation, frees your IT staff to pursue web and app development and deployment.
Posted: 23 Jan 2015 | Premiered: Oct 22, 2014

Hewlett-Packard Company

Emerging Trends Radar Screen
sponsored by Gartner
WEBCAST: Tune in to this in-depth Gartner webcast to learn about emerging trends and how consumerization and mobile devices are driving innovation in the enterprise, and how you can tap into these rising trends to take your organization to the next level.
Posted: 02 Jul 2014 | Premiered: Jul 2, 2014, 01:00 EDT (05:00 GMT)

Gartner
 
 
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