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Case Study: Golfbreaks Implements Integrated, Multichannel Contact Center
sponsored by Aspect
WEBCAST: This brief video case study reveals how Golfbreaks.com, Europe's largest golf travel company, successfully implemented a multichannel contact center and optimized its unified communications strategy.
Posted: 03 Mar 2014 | Premiered: Mar 3, 2014

Aspect

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

UK MSP: Winning and Retaining Customers More Effectively with Autotask
sponsored by Autotask Corporation
VIDEO: This brief video covers how to make your organization accountable for IT.
Posted: 29 Jan 2014 | Premiered: 29 Jan 2014

Autotask Corporation

Clinical Documentation: Emerging Market Trends and IT Best Practices Webcast
sponsored by Nuance
WEBCAST: View this webcast to hear from David E. Williams, President of Health Business Group and Rebecca Kaul, President of the UPMC Technology Development Center as they reveal the top market trends with clinical documentation and 6 best practices for successful integration.
Posted: 28 Jan 2014 | Premiered: Jan 24, 2014

Nuance

TOPS-HP Video Case Study: IT Infrastructure Migration
sponsored by Hewlett-Packard Limited
WEBCAST: In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2010

Hewlett-Packard Limited

IBM Tivoli Endpoint Manager: Unified Lifecycle Management for Distributed Endpoints
sponsored by IBM
SOFTWARE DEMO: Explore this menu interface that provides a high-level overview, product demonstration, expert interviews, and resource links for a top vendor's endpoint manager solution. View now to see what unified endpoint management can deliver to your organization.
Posted: 20 Mar 2014 | Premiered: 20 Mar 2014

IBM

Information Governance Symposium 2013: Does Big Data=Big Headaches?
sponsored by SearchCompliance.com
VIRTUAL ENVIRONMENT: In this three-part web seminar taped at the ARMA International Conference, Consult IG owner Brent Gatewood explains how big data is changing information governance, and how businesses need to adapt records management processes to accommodate these changes.
Posted: 17 Dec 2013 | Premiered: 17 Dec 2013

SearchCompliance.com

HP Introduces New Approach to Infrastructure Management
sponsored by HP and Intel
WEBCAST: Check out this concise webcast to find out about this new approach to infrastructure management, and how it can make your job easier.
Posted: 04 Feb 2014 | Premiered: Feb 4, 2014

HP and Intel
 
 
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