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How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Ansible Tower Demo: The Case for IT Orchestration
sponsored by Red Hat
VIDEO: Do you have a framework for automating IT systems? Learn how to integrate Ansible Tower orchestration and IT configuration with your own Linux server or cloud instance. Download now to see if agentless IT automation is right for your organization's app infrastructure.
Posted: 16 Jan 2017 | Premiered: 16 Jan 2017

Red Hat

Transforming Education with Technology
sponsored by NetApp
WEBCAST: See how one of the largest US public education systems uses technology to help students realize their full potential.
Posted: 31 Oct 2016 | Premiered: Oct 28, 2016

TOPICS:  IT Management
NetApp

Storage Biggest Challenge for DaaS Provider
sponsored by NetApp SolidFire
VIDEO: When choosing a solution, it says it was looking for a partnership relationship, not just a vendor.
Posted: 01 Nov 2016 | Premiered: 01 Nov 2016

TOPICS:  IT Management
NetApp SolidFire

How High-Performance Storage Drives Competitive Advantage
sponsored by NetApp SolidFire
VIDEO: A managed backup provider describes how its solution lets it scale linearly and segment clouds the way it wants to.
Posted: 01 Nov 2016 | Premiered: 01 Nov 2016

TOPICS:  IT Management
NetApp SolidFire

Build a Lean Cloud Based Security Operations Center
sponsored by Splunk
WEBCAST: Discover how Travis Perkins protected the organization while moving an on-premise legacy SOC to a lean SOC in the cloud.
Posted: 08 Nov 2016 | Premiered: Nov 8, 2016

TOPICS:  IT Management
Splunk
 
 
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