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TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

How Siemens Automated their Global Shared Services Department
sponsored by Perceptive Software
VIDEO: Find out why one of the largest energy organizations made the decision to automate their global shared services department, which vendor they turned to for help and the results of implementation.
Posted: 08 Jul 2014 | Premiered: 10 May 2013

Perceptive Software

Cisco Fast IT and Application Centric Infrastructure
sponsored by Cisco Systems, Inc.
VIDEO: Find out how you can connect your IT infrastructure and applications in order to improve business outcomes, while achieving a more accurate, better functioning infrastructure and a less complex and more efficient approach.
Posted: 24 Jul 2014 | Premiered: 30 Jun 2014

Cisco Systems, Inc.

Video: EMC Hybrid Cloud Solution - The Foundation of Hybrid IT
sponsored by EMC Corporation
WEBCAST: Join Peter Cutts, VP & GM, EMC Cloud & EUC Solutions, to learn more about EMC's innovative Hybrid Cloud Solution - delivering self-service resources from private and public clouds.
Posted: 19 Aug 2014 | Premiered: Aug 19, 2014

EMC Corporation

Outsourcing Infrastructure: An Insightful TCO Analysis of On-Premise vs. Outsourced Workloads
sponsored by Rackspace
WEBCAST: This exclusive whitepaper will help you make an informed decision on whether or not you should outsource your IT services.
Posted: 18 Jun 2014 | Premiered: Jun 18, 2014

Rackspace

RoadChef have found HP to be an honest partner
sponsored by Hewlett-Packard Limited
VIDEO: Honesty is one of the most important traits that any vendor can provide to its customer—even when the topics are not so soothing to the ear. Check out the following video case study to hear why Roadchef fully confides in the honesty of HP.
Posted: 11 Aug 2014 | Premiered: 11 Aug 2014

Hewlett-Packard Limited

How is the "IT" in ITSM disappearing?
sponsored by FrontRange Solutions Inc.
VIDEO: Why is the 'IT' in ITSM disappearing before our eyes? This video introduces a solution that paves the way for automation-based service management throughout the enterprise.
Posted: 22 Jul 2014 | Premiered: 30 Jan 2014

FrontRange Solutions Inc.

Self-Service Strategies That Put Service Relationship Management Into Hyperdrive
sponsored by Hewlett-Packard Company
WEBCAST: Take a look at this exclusive webcast to learn more about implementing effective self-service strategies.
Posted: 28 Aug 2014 | Premiered: Aug 28, 2014

Hewlett-Packard Company
 
 
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