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Case Study: Golfbreaks Implements Integrated, Multichannel Contact Center
sponsored by Aspect
WEBCAST: This brief video case study reveals how Golfbreaks.com, Europe's largest golf travel company, successfully implemented a multichannel contact center and optimized its unified communications strategy.
Posted: 03 Mar 2014 | Premiered: Mar 3, 2014

Aspect

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

HP Introduces New Approach to Infrastructure Management
sponsored by HP and Intel
WEBCAST: Check out this concise webcast to find out about this new approach to infrastructure management, and how it can make your job easier.
Posted: 04 Feb 2014 | Premiered: Feb 4, 2014

HP and Intel

HP and United: Teaming together for a successful migration
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief video case study, learn how United Airlines achieved a quick IT migration of a large size and scale – all without impact from a technology perspective.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Limited

Dell PowerEdge VRTX Stands Alone Addressing IT Demands of Remote and Small Offices
sponsored by Dell India
WEBCAST: Read through this exclusive white paper to find out how Dell is transforming IT for remote and small offices with this virtualization-ready, critical piece of hardware.
Posted: 14 Feb 2014 | Premiered: Jun 30, 2013

Dell India

Hands-on with ServiceNow: An In-Depth Demo
sponsored by ServiceNow
WEBCAST: This webinar features three in-depth demonstrations of fundamental data center topics.
Posted: 30 Oct 2013 | Premiered: Oct 30, 2013

ServiceNow

Big Data Means Big Benefits For the Service Desk
sponsored by Hewlett-Packard Company
WEBCAST: Check out this fascinating webcast in which you will discover 3 steps to using big data to your service desk's advantage, an information strategy, and specific examples of how big data can be used in the service desk environment.
Posted: 11 Feb 2014 | Premiered: Feb 11, 2014

Hewlett-Packard Company

Building Strong Client Relationships in North East Scotland and the UK
sponsored by Autotask Corporation
VIDEO: This brief video covers a solution that can integrate all of your internal systems and how that can help your business.
Posted: 30 Jan 2014 | Premiered: 30 Jan 2014

Autotask Corporation
 
 
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