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Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Webcast: Ansible FAQ for Automated Application Deployment
sponsored by Red Hat
VIDEO: Tune into this tutorial to leverage agentless automation to streamline IT configuration processes, migrate applications for better optimization, and provide a single language for DevOps practices across your organization—even for the most complex multi-tier app environments.
Posted: 12 Jan 2017 | Premiered: 12 Jan 2017

Red Hat

Land Rover BAR Propels Britain's Top Sailing Team with Dell EMC VxRail Hyper-converged Appliance
sponsored by Dell EMC
VIDEO: Land Rover BAR requires supporting infrastructure that will propel them to success. Tune into this brief video to learn how hyper-converged appliance adoption paved the path for them to improve their ability to analyze racing data. Learn how they achieve real-time data-driven decision-making.
Posted: 02 Mar 2017 | Premiered: 02 Mar 2017

Dell EMC

Evaluating Red Hat Virtualization
sponsored by Red Hat
SOFTWARE DEMO: Is your enterprise ready to securely and confidently virtualize mission-critical applications, while gaining unparalleled performance and scalability? Take advantage of this free trial of Red Hat Virtualization now to evaluate its compatibility with your organization.
Posted: 24 Jan 2017 | Premiered: 24 Jan 2017

Red Hat

APIs: Bridging the Bimodal IT Gap
sponsored by TIBCO Software Inc.
WEBCAST: This webcast explores the concept of bimodal IT examines how APIs can connect its two sides, aligning their different cultures, speeds, strategies, and governance. Discover how APIs help expose critical data and open up its availability, creating an interface for Agile development and IT services.
Posted: 18 Nov 2016 | Premiered: Nov 18, 2016

TIBCO Software Inc.

Transforming Education with Technology
sponsored by NetApp
WEBCAST: See how one of the largest US public education systems uses technology to help students realize their full potential.
Posted: 31 Oct 2016 | Premiered: Oct 28, 2016

TOPICS:  IT Management
NetApp
 
 
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