WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
VIDEO:
Forward-thinking executives are harnessing data-driven innovation to improve performance, and in this Data Story IBM looks at research that shows how leading companies are using data as an asset and using intelligent automation to as a means to growth and operational advantage.
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
VIRTUAL ENVIRONMENT:
This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
sponsored by Hewlett-Packard Enterprise and Intel ®
VIDEO:
This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.
WEBCAST:
The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
VIDEO:
This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
