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CRO Multimedia (View All Report Types)
Harvard Business Review - Rethinking the IT Business Partnership
sponsored by Oracle Corporation
VIDEO: Access this video to see a discussion about the importance of IT responsiveness and the popular adoption of business relationship management. Watch now to see how consistent communication throughout your enterprise's departments can eliminate complexity and help IT respond appropriately to customer needs.
Posted: 02 Oct 2015 | Premiered: 02 Oct 2015

Oracle Corporation

Helping Clients Develop Best in Class End-to-End Experience for their Customers
sponsored by Hewlett-Packard Enterprise
WEBCAST: This brief video highlights some best practices when it comes to CEM strategies and how you can make your customer feel like a person, not just a number online.
Posted: 12 Feb 2014 | Premiered: Oct 22, 2013

Hewlett-Packard Enterprise

Integrated Solutions to Enhance your Customer Experience
sponsored by Hewlett-Packard Enterprise
VIRTUAL ENVIRONMENT: This resource explores some integrated solutions for enhanced customer experience and how to create and develop applications that help.
Posted: 12 Feb 2014 | Premiered: 12 Feb 2014

Hewlett-Packard Enterprise

How Will Digital Transformation and the New Style of IT Impact Your Business?
sponsored by Hewlett-Packard Enterprise
VIDEO: In this video, Paul Evans, an expert on application transformation at HP, explains the keys to keeping pace with growing end user expectations for instantaneous, relevant, and robust customer experiences.
Posted: 15 Apr 2015 | Premiered: 30 Dec 2014

Hewlett-Packard Enterprise

Gaining a CRM Edge with Self-Service BI
sponsored by SearchBusinessAnalytics
VIRTUAL ENVIRONMENT: Putting business intelligence capabilities in the hands of frontline customer service workers can help boost customer relationship management efforts. This virtual classroom provides insight and advice on how to successfully use self-service BI tools in CRM programs.
Posted: 14 Mar 2014 | Premiered: 19 Mar 2014


Managing the Customer Experience
sponsored by SearchCRM
VIRTUAL ENVIRONMENT: This classroom explores important trends in managing the customer experience, including how to successfully implement a social media strategy and as well as how to measure the success of a digital content marketing strategy.
Posted: 02 Oct 2013 | Premiered: 02 Oct 2013


Deliver 3D Actionable Customer Insight and Drive Sales and Satisfaction
sponsored by IBM
VIDEO: This brief video takes you through the process of using big data and analytics to drive sales and enable customer loyalty and satisfaction. Learn advanced techniques that can let you infuse big data and analytics to create the most personalized and precise engagement strategies.
Posted: 03 Aug 2015 | Premiered: 29 Jan 2014


Scribe Online Integration Services
sponsored by Scribe Software Corporation
VIDEO: Watch this video to learn about an easier way to address your complex integration problems that's accessible for both IT and non-IT users alike. Discover how a cloud platform offers pre-built and customizable integration capabilties for almost any application -- including Salesforce, Quickbooks, ExactTarget, and more.
Posted: 14 Nov 2013 | Premiered: 08 Mar 2013

Scribe Software Corporation

Application Transformation – evolution or revolution?
sponsored by Hewlett Packard Enterprise
WEBCAST: With a variety of new application transformation solutions, businesses are attempting to bring together cloud, mobile and collaborative technologies to expand reach, enhance customer engagement, and drive bigger revenues. Access this video for more on the application transformation evolution and how it can affect your business and its success.
Posted: 02 Jul 2012 | Premiered: Jul 2, 2012

Hewlett Packard Enterprise

Webcast: Unlocking New Insights and Opportunities with Big Data
sponsored by IBM
WEBCAST: In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency.
Posted: 05 Sep 2013 | Premiered: Aug 19, 2013

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