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Improving the Customer Experience in the Retail Industry
sponsored by Hewlett-Packard Company
VIDEO: Despite buzz about online retailers like Amazon, your brick and mortars are still a more significant area to focus your CRM strategy. Learn how an innovative and consistent customer experience can separate you from your competition.
Posted: 30 Jul 2014 | Premiered: 30 Jul 2014

Hewlett-Packard Company

Revolutionize the Customer Experience with the Right Technology
sponsored by Toshiba
VIDEO: In this brief video, learn how to put the customer at the center of the commerce cycle with the right technologies and processes. Discover the IBM Client Center, where you can visualize what your business' future - using IBM's Smarter Commerce technologies -- could look like.
Posted: 05 May 2014 | Premiered: 04 Nov 2013

Toshiba

Smarter customer service with IBM business analytics
sponsored by IBM
WEBCAST: View this resource to learn how your business can build better relationships with your customers by utlizing business analytics.
Posted: 30 Aug 2013 | Premiered: Aug 30, 2013

IBM

Providing the total customer experience with IBM Predictive Customer Intelligence
sponsored by IBM
VIDEO: Tune into the following webcast to explore the need for businesses to implement a customer-centric view to their analytics and intelligence strategy. Also gain a firsthand look at a customer intelligence solution that can help create personalized and relevant experiences for individual customers, ultimately driving satisfaction and revenue.
Posted: 16 Jul 2014 | Premiered: 16 Jul 2014

IBM

Helping United Soar to New Heights
sponsored by Hewlett-Packard Company
WEBCAST: View this short webcast to see how United Airlines benefited from a flexible data center solution that ensured constant availability, as well as the scalability to meet their ever-changing environment needs.
Posted: 02 Jan 2014 | Premiered: Jan 2, 2014

Hewlett-Packard Company

IBM Smart Analytics System Demo
sponsored by IBM
PRODUCT DEMO: This demo helps customers learn about IBM Smart Analytics System product offerings and benefits. 
Posted: 17 Mar 2011 | Premiered: 17 Mar 2011

IBM

3 Reasons Why CEM Is the Place to Innovate
sponsored by OpenText
WEBCAST: The following webcast intends to clarify the current state of customer experience management and how companies can start powerful initiatives of their own. Tune in now to find out how CMOs and CIOs need to work together to make CEM take flight, what needs to be addressed, and much more.
Posted: 19 May 2014 | Premiered: May 19, 2014

OpenText

The Importance of Real-Time Executive Dashboards
sponsored by ASG Software Solutions
WEBCAST: Join Jean-Pierre Garbani, Forrester vice president and principal analyst, and Ed Hallock, ASG's senior dirctor of product management, for this informative webcast.
Posted: 07 Feb 2011 | Premiered: Feb 24, 2011, 11:00 EST (16:00 GMT)

ASG Software Solutions

Getting Started with Microsoft Dynamics CRM Online
sponsored by Microsoft
VIDEO: In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.
Posted: 14 Dec 2009 | Premiered: 14 Dec 2009

Microsoft

Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
Posted: 09 Sep 2009 | Premiered: Sep 9, 2009

Microsoft
 
 
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