Business Services

VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

WEBCAST: This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.

Posted: 04 May 2012 | Premiered: 04 May 2012

WEBCAST: This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.

Posted: 24 May 2012 | Premiered: 24 May 2012

WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.

Posted: 04 Apr 2012 | Premiered: 04 Apr 2012

VIDEOCAST: Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.

Posted: 09 May 2012 | Premiered: 09 May 2012

VIDEO: This concise video discusses one organization's positive experience with cloud computing solutions. Discover how they were able to leverage an infrastructure as a service (IaaS) model to deliver value-added services to their users and accelerate business growth.

Posted: 08 May 2012 | Premiered: 08 May 2012

WEBCAST: Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.

Posted: 09 May 2012 | Premiered: 09 May 2012

VIDEO: Get the power to anticipate IT issues - through proactive business insights that practically prevent issues, so that your organization can always perform better. During this video discussion, you'll hear the latest HP Business Service Management (BSM9.1) and how Vodafone realized 300% ROI within the first twelve months.

Posted: 17 May 2012 | Premiered: 17 May 2012

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: View this resource center to learn why many organizations are considered packaged services for delivering the software they need to run their mission-critical business processes while focusing limited resources on business outcomes as opposed to software project requirements.

Posted: 22 May 2012 | Premiered: 22 May 2012

WEBCAST: Explore the various ways that cloud computing is redefining IT services and helping businesses gain the agility they need in today’s fast-paced environment. Plus, investigate how UBS, a global financial services company, leveraged private cloud to overcome business challenges and streamline IT processes.

Posted: 08 May 2012 | Premiered: 08 May 2012

WEBCAST: This brief webcast highlights how one organization leveraged HP's business process outsourcing as a platform for growth and competitiveness. Challenges and opportunities of outsourcing financial business processes are explored.

Posted: 17 Apr 2012 | Premiered: 17 Apr 2012

VIDEOCAST: This exclusive videocast discusses how one business integrated cloud computing solutions into their IT strategy and advanced the way their products and services are delivered. Learn how the cloud enabled this company to transform its business and optimize application management.

Posted: 09 Jan 2012 | Premiered: 09 Jan 2012

VIDEO: Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

VIRTUAL SEMINAR: This webcast examines methods for driving business execution through HR initiatives and how it can lead to increased revenues.

Posted: 26 Apr 2012 | Premiered: 26 Apr 2012

WEBCAST: Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.

Posted: 08 May 2012 | Premiered: 08 May 2012

WEBCAST: This webcast discusses data virtualization and how it can lead to more flexible, agile BI.

Posted: 13 Apr 2012 | Premiered: 13 Apr 2012

WEBCAST: Explore these IT services across all solution areas in this webcast and learn how to turn your IT challenges into opportunities.

Posted: 18 May 2012 | Premiered: 18 May 2012

PODCAST: This podcast demonstrates how consulting services can help teams and managers rise above day-to-day business to put their application modernization needs into focus. Listen now to learn more.

Posted: 16 Sep 2011 | Premiered: 16 Sep 2011

WEBCAST: This webinar takes a look at on-demand faxing-as-a-service that's fully integrated with SAP solutions. Learn how this solution allows you to automate faxing of documents directly from SAP applications through a service hosted by Esker. You will learn the many values of this solution.

Posted: 11 Jan 2010 | Premiered: 11 Jan 2010

VIDEOCAST: This video discusses how one company leveraged advanced cloud solutions to significantly accelerate its time to market, increasing its ROI. Learn how these new platforms can enable you to focus on your core business offering, allowing you to improve performance and efficiency.

Posted: 06 Jan 2012 | Premiered: 06 Jan 2012

PODCAST: Gallup has deployed Oracle's OBIEE Plus suite, Oracle BI Publisher which along with several best practice implementation efforts has provided Gallup a new reporting and business analysis platform. Listen to this podcast to learn more.

Posted: 22 Mar 2011 | Premiered: 22 Mar 2011

WEBCAST: Access this informative webcast to uncover an innovative resolution to the age-old development (dev) and operations (ops) divide. Discover an IT service management strategy that integrates dev and ops teams to promote collaboration through a method that is easy-to-use, offers end-to-end visibility, and takes a process-based approach.

Posted: 22 May 2012 | Premiered: 22 May 2012

VIRTUAL TRADESHOW: Question five featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities are there to support mobile policies? Find out what this vendor has to say by accessing their answer to this question now.

Posted: 16 May 2012 | Premiered: 16 May 2012

WEBCAST: View this on-demand Webinar with SAP and HP to learn how you can manage ever-increasing amounts of data; provide this data to business users to make critical decisions in a timely fashion; and enable true self-service business intelligence (BI) for business users.

Posted: 31 Aug 2011 | Premiered: 31 Aug 2011

VIDEO: Watch this brief video about the Cedacri Group’s mainframe modernization experience  to learn about the cost and performance advantages of a re-hosting strategy as well as how to ensure its success.

Posted: 12 Oct 2011 | Premiered: 12 Oct 2011